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Unit Clerk

Trinity Health

Unit Clerk

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:
At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne North Iowa is the largest provider of health care services in our region, and we are proudly the largest employer in Cerro Gordo County. Our hospital is a private, not-for-profit health care center, licensed for 346 beds, which serves more than 400,000 inpatients and outpatients each year. In addition, MercyOne North Iowa is a teaching institution. We conduct a Family Medicine Residency, Internal Medicine Residency, Cardiology Fellowship, Hospice and Palliative Medicine Fellowship, PGY1 Pharmacy Residency and a School of Radiologic Technology. MercyOne North Iowa is a clinical training site for approximately 500 students from 127 different colleges enrolled in programs for medical laboratory, nursing, paramedic, rehabilitation, medical assistants, pastoral services, physicians and many other medical fields.

Join the MercyOne Family! We are looking to hire a Unit Clerk in our Inpatient Behavioral Health!

 

As a Unit Clerk at MercyOne, you will be under the supervision of the clinical nurse manager, clinical leader/charge and/or registered nurse performs receptionist and secretarial duties on the clinical unit. Serves as a communication liaison on the clinical unit.

ESSENTIAL FUNCTIONS

  • Assures the medical record is adequately supplied and in proper order. IE: prepare chart for admission, update patient information daily.

  • Prioritizes requests for services and performs tasks in a timely manner.

  • Assures the workstation equipment is functioning appropriately, office supplies are adequate (not excessive), and maintains an updated working knowledge of new equipment and technology. Keeps workstation/area organized, neat, and clean.

  • Obtains supplies via phone and on-line ordering. Places calls and work orders to other departments as needed.

  • Transcribes and/or enters written physician orders, completes necessary forms, requisitions, and communication of all orders approved/reviewed by RN. Places and maintains manual orders and prints appropriate downtime forms as needed.

  • Answers telephone and provides information/messages to patients and medical staff in a professional and respectful manner.

  • Maintains record (inventory) of computers and other equipment for all devices assigned to department/unit. Troubleshoots low-level computer/equipment issues. Performs routine maintenance on computers/equipment devices and utilizes appropriate processes/systems to communicate computer/equipment problems/issues.

  • Handles patient paperwork, discharges, admissions etc. Arranges transportation services for patients’ admissions, appointments, and tests.

  • Have adequate office skills such as organizing, filing, and scheduling.

  • Maintains required department confidentiality and abides by HIPPA regulations.

  • Provides competent patient care to the above indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments.

  • Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development and participates in medical center and/or departmental education programs.

  • Communicates with and performs duties following the philosophy of MercyOne – North Iowa reflecting the organization’s Mission, Values, and Guiding Behaviors.

  • Supports and abides by all medical center, departmental, and safety policies and procedures.

  • Proactively identifies safety concerns surrounding the work environment.

  • Performs other responsibilities as requested by supervisor, manager or department head.



Position Qualifications


Education
  • High school diploma, GED, or equivalent required.

  • Active CNA license preferred when assigned as a unit driver.



Experience
  • Basic computer experience required.

  • Clerical or administrative experience preferred.



Skills & Competencies
  • Ability to work flexible hours as needed.

  • Willingness and ability to learn through on‑the‑job training.

  • Ability to read, write, and speak English.

  • Basic computer skills, including proficiency in Microsoft Word and Excel.

  • Self‑motivated, detail‑oriented, and able to work independently.

  • Ability to manage multiple tasks simultaneously and adapt to changing department needs.



Required Certifications
  • Basic Life Support (BLS): Proof of current BLS certification (American Heart Association Healthcare Provider or American Red Cross Professional Rescuer—live class only) required prior to employment or within 60 days of hire, and must be maintained.

  • Mandatory Reporter Training: Proof of Iowa Mandatory Reporting training for Child and Dependent Adult Abuse required prior to employment or within 6 months of hire, with ongoing compliance per State of Iowa guidelines.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. 

 

Want to learn more about MercyOne North? Click here: MercyOne North Iowa Medical Center 

 

 

 Mason City  

Mason City is North Iowa’s cultural, entertainment and economic hub. Just 120 miles north of Des Moines and 135 miles south of Minneapolis/St. Paul, it offers eclectic shopping, unique dining and a vibrant community where events are part of everyday life. With excellent schools, picturesque neighborhoods, quality health care and diverse career opportunities, Mason City is truly a great place to call home.  

MercyOne North Iowa Medical Center in Mason City, Iowa, is a full-service acute-care hospital with a long-standing family medicine residency program dating back to 1974, with a focus on training rural physicians. It's recognized in 2024 by the American Heart Association with multiple Get With The Guidelines® and Mission: Lifeline® awards for stroke, ST-elevation myocardial infarction, non- ST-elevation myocardial infarction diabetes, resuscitation and rural stroke care — highlighting excellence in cardiovascular and stroke treatment. 

 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • MercyOne North Iowa Medical Center - East Campus, Mason City, United States of America

Salary

Estimated Salary Rangemedium confidence

32,000 - 38,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Office skills such as organizing, filing, and schedulingintermediate
  • Basic computer skillsintermediate
  • Receptionist and secretarial dutiesintermediate
  • Communication liaisonintermediate
  • Telephone etiquetteintermediate
  • HIPAA complianceintermediate
  • Equipment troubleshooting and maintenanceintermediate
  • Patient data handlingintermediate

Required Qualifications

  • High school diploma, GED, or equivalent required (experience)
  • Active CNA license preferred when assigned as a unit driver (experience)
  • Basic computer experience (experience)

Responsibilities

  • Assures the medical record is adequately supplied and in proper order (e.g., prepare chart for admission, update patient information daily)
  • Prioritizes requests for services and performs tasks in a timely manner
  • Assures the workstation equipment is functioning appropriately, office supplies are adequate, and maintains an updated working knowledge of new equipment and technology
  • Obtains supplies via phone and on-line ordering. Places calls and work orders to other departments as needed
  • Transcribes and/or enters written physician orders, completes necessary forms, requisitions, and communication of all orders approved/reviewed by RN
  • Answers telephone and provides information/messages to patients and medical staff in a professional and respectful manner
  • Maintains record (inventory) of computers and other equipment for all devices assigned to department/unit. Troubleshoots low-level computer/equipment issues
  • Handles patient paperwork, discharges, admissions etc. Arranges transportation services for patients’ admissions, appointments, and tests
  • Maintains required department confidentiality and abides by HIPPA regulations
  • Provides competent patient care to the indicated patient populations by obtaining and appropriately interpreting data
  • Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development
  • Communicates with and performs duties following the philosophy of MercyOne – North Iowa reflecting the organization’s Mission, Values, and Guiding Behaviors
  • Supports and abides by all medical center, departmental, and safety policies and procedures
  • Performs other responsibilities as requested by supervisor, manager or department head

Benefits

  • general: Medical/Dental/Vision
  • general: Retirement Plan
  • general: Paid Time Off

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Trinity Health logo

Unit Clerk

Trinity Health

Unit Clerk

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:
At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne North Iowa is the largest provider of health care services in our region, and we are proudly the largest employer in Cerro Gordo County. Our hospital is a private, not-for-profit health care center, licensed for 346 beds, which serves more than 400,000 inpatients and outpatients each year. In addition, MercyOne North Iowa is a teaching institution. We conduct a Family Medicine Residency, Internal Medicine Residency, Cardiology Fellowship, Hospice and Palliative Medicine Fellowship, PGY1 Pharmacy Residency and a School of Radiologic Technology. MercyOne North Iowa is a clinical training site for approximately 500 students from 127 different colleges enrolled in programs for medical laboratory, nursing, paramedic, rehabilitation, medical assistants, pastoral services, physicians and many other medical fields.

Join the MercyOne Family! We are looking to hire a Unit Clerk in our Inpatient Behavioral Health!

 

As a Unit Clerk at MercyOne, you will be under the supervision of the clinical nurse manager, clinical leader/charge and/or registered nurse performs receptionist and secretarial duties on the clinical unit. Serves as a communication liaison on the clinical unit.

ESSENTIAL FUNCTIONS

  • Assures the medical record is adequately supplied and in proper order. IE: prepare chart for admission, update patient information daily.

  • Prioritizes requests for services and performs tasks in a timely manner.

  • Assures the workstation equipment is functioning appropriately, office supplies are adequate (not excessive), and maintains an updated working knowledge of new equipment and technology. Keeps workstation/area organized, neat, and clean.

  • Obtains supplies via phone and on-line ordering. Places calls and work orders to other departments as needed.

  • Transcribes and/or enters written physician orders, completes necessary forms, requisitions, and communication of all orders approved/reviewed by RN. Places and maintains manual orders and prints appropriate downtime forms as needed.

  • Answers telephone and provides information/messages to patients and medical staff in a professional and respectful manner.

  • Maintains record (inventory) of computers and other equipment for all devices assigned to department/unit. Troubleshoots low-level computer/equipment issues. Performs routine maintenance on computers/equipment devices and utilizes appropriate processes/systems to communicate computer/equipment problems/issues.

  • Handles patient paperwork, discharges, admissions etc. Arranges transportation services for patients’ admissions, appointments, and tests.

  • Have adequate office skills such as organizing, filing, and scheduling.

  • Maintains required department confidentiality and abides by HIPPA regulations.

  • Provides competent patient care to the above indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments.

  • Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development and participates in medical center and/or departmental education programs.

  • Communicates with and performs duties following the philosophy of MercyOne – North Iowa reflecting the organization’s Mission, Values, and Guiding Behaviors.

  • Supports and abides by all medical center, departmental, and safety policies and procedures.

  • Proactively identifies safety concerns surrounding the work environment.

  • Performs other responsibilities as requested by supervisor, manager or department head.



Position Qualifications


Education
  • High school diploma, GED, or equivalent required.

  • Active CNA license preferred when assigned as a unit driver.



Experience
  • Basic computer experience required.

  • Clerical or administrative experience preferred.



Skills & Competencies
  • Ability to work flexible hours as needed.

  • Willingness and ability to learn through on‑the‑job training.

  • Ability to read, write, and speak English.

  • Basic computer skills, including proficiency in Microsoft Word and Excel.

  • Self‑motivated, detail‑oriented, and able to work independently.

  • Ability to manage multiple tasks simultaneously and adapt to changing department needs.



Required Certifications
  • Basic Life Support (BLS): Proof of current BLS certification (American Heart Association Healthcare Provider or American Red Cross Professional Rescuer—live class only) required prior to employment or within 60 days of hire, and must be maintained.

  • Mandatory Reporter Training: Proof of Iowa Mandatory Reporting training for Child and Dependent Adult Abuse required prior to employment or within 6 months of hire, with ongoing compliance per State of Iowa guidelines.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. 

 

Want to learn more about MercyOne North? Click here: MercyOne North Iowa Medical Center 

 

 

 Mason City  

Mason City is North Iowa’s cultural, entertainment and economic hub. Just 120 miles north of Des Moines and 135 miles south of Minneapolis/St. Paul, it offers eclectic shopping, unique dining and a vibrant community where events are part of everyday life. With excellent schools, picturesque neighborhoods, quality health care and diverse career opportunities, Mason City is truly a great place to call home.  

MercyOne North Iowa Medical Center in Mason City, Iowa, is a full-service acute-care hospital with a long-standing family medicine residency program dating back to 1974, with a focus on training rural physicians. It's recognized in 2024 by the American Heart Association with multiple Get With The Guidelines® and Mission: Lifeline® awards for stroke, ST-elevation myocardial infarction, non- ST-elevation myocardial infarction diabetes, resuscitation and rural stroke care — highlighting excellence in cardiovascular and stroke treatment. 

 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • MercyOne North Iowa Medical Center - East Campus, Mason City, United States of America

Salary

Estimated Salary Rangemedium confidence

32,000 - 38,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Office skills such as organizing, filing, and schedulingintermediate
  • Basic computer skillsintermediate
  • Receptionist and secretarial dutiesintermediate
  • Communication liaisonintermediate
  • Telephone etiquetteintermediate
  • HIPAA complianceintermediate
  • Equipment troubleshooting and maintenanceintermediate
  • Patient data handlingintermediate

Required Qualifications

  • High school diploma, GED, or equivalent required (experience)
  • Active CNA license preferred when assigned as a unit driver (experience)
  • Basic computer experience (experience)

Responsibilities

  • Assures the medical record is adequately supplied and in proper order (e.g., prepare chart for admission, update patient information daily)
  • Prioritizes requests for services and performs tasks in a timely manner
  • Assures the workstation equipment is functioning appropriately, office supplies are adequate, and maintains an updated working knowledge of new equipment and technology
  • Obtains supplies via phone and on-line ordering. Places calls and work orders to other departments as needed
  • Transcribes and/or enters written physician orders, completes necessary forms, requisitions, and communication of all orders approved/reviewed by RN
  • Answers telephone and provides information/messages to patients and medical staff in a professional and respectful manner
  • Maintains record (inventory) of computers and other equipment for all devices assigned to department/unit. Troubleshoots low-level computer/equipment issues
  • Handles patient paperwork, discharges, admissions etc. Arranges transportation services for patients’ admissions, appointments, and tests
  • Maintains required department confidentiality and abides by HIPPA regulations
  • Provides competent patient care to the indicated patient populations by obtaining and appropriately interpreting data
  • Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development
  • Communicates with and performs duties following the philosophy of MercyOne – North Iowa reflecting the organization’s Mission, Values, and Guiding Behaviors
  • Supports and abides by all medical center, departmental, and safety policies and procedures
  • Performs other responsibilities as requested by supervisor, manager or department head

Benefits

  • general: Medical/Dental/Vision
  • general: Retirement Plan
  • general: Paid Time Off

Target Your Resume for "Unit Clerk" , Trinity Health

Get personalized recommendations to optimize your resume specifically for Unit Clerk. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Unit Clerk" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00642619

Answer 10 quick questions to check your fit for Unit Clerk @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.