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Twilio logo

Manager, Software Engineering (L4)

Twilio

Manager, Software Engineering (L4)

Twilio logo

Twilio

full-time

Posted: December 19, 2025

Number of Vacancies: 1

Job Description

Manager, Software Engineering (L4) at Twilio

Twilio powers the future of communications with cloud APIs for SMS, voice, video, and more. Join us to build scalable solutions for global developers!

Key Responsibilities

  • Own and deliver delightful experiences for Twilio customers while:
  • Be a champion for your team, setting individuals up for success and putting others’ growth first.
  • Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments.
  • Advocate agile processes, continuous integration and test automation.
  • Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services.
  • Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support.

Required Qualifications

  • You have a minimum of 10+years experience with 5 years of proven track record of leading and managing software teams.
  • Experience managing multiple workstreams within the team
  • Bachelor’s or Master’s degree in Computer Science, Engineering or related field.
  • Technical Experience with: REST APIs, Programming languages: Java/GoLang, Relational databases like MySQL, container technologies - Docker/Kubernetes., modern automated testing and CI/CD pipelines., SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus.
  • Excellent problem solving, critical thinking, and communication skills.
  • Broad knowledge of development environments and tools used to implement and build code for deployment.
  • Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil.
  • As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team.
  • Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring.

Key Skills

  • REST APIs
  • Programming languages: Java/GoLang
  • Relational databases like MySQL
  • container technologies - Docker/Kubernetes
  • modern automated testing and CI/CD pipelines
  • SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus
  • problem solving
  • critical thinking
  • communication skills
  • agile processes

Preferred Qualifications

  • Contact Center and Customer Engagement solutions
  • Delivering Billing solutions

Twilio Benefits

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • and much more. Offerings vary by location.

Job Summary

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process ...

Twilio Jobs | Cloud Communications | API Developer | Remote Tech Jobs | VoIP SMS Careers

Locations

  • - India, United States (Remote)

Salary

Estimated Salary Rangemedium confidence

250,000 - 400,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • REST APIsintermediate
  • Programming languages: Java/GoLangintermediate
  • Relational databases like MySQLintermediate
  • container technologies - Docker/Kubernetesintermediate
  • modern automated testing and CI/CD pipelinesintermediate
  • SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheusintermediate
  • problem solvingintermediate
  • critical thinkingintermediate
  • communication skillsintermediate
  • agile processesintermediate
  • continuous integrationintermediate
  • automationintermediate

Required Qualifications

  • You have a minimum of 10+years experience with 5 years of proven track record of leading and managing software teams. (experience)
  • Experience managing multiple workstreams within the team (experience)
  • Bachelor’s or Master’s degree in Computer Science, Engineering or related field. (experience)
  • Technical Experience with: REST APIs, Programming languages: Java/GoLang, Relational databases like MySQL, container technologies - Docker/Kubernetes., modern automated testing and CI/CD pipelines., SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. (experience)
  • Excellent problem solving, critical thinking, and communication skills. (experience)
  • Broad knowledge of development environments and tools used to implement and build code for deployment. (experience)
  • Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. (experience)
  • As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. (experience)
  • Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. (experience)

Preferred Qualifications

  • Contact Center and Customer Engagement solutions (experience)
  • Delivering Billing solutions (experience)

Responsibilities

  • Own and deliver delightful experiences for Twilio customers while:
  • Be a champion for your team, setting individuals up for success and putting others’ growth first.
  • Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments.
  • Advocate agile processes, continuous integration and test automation.
  • Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services.
  • Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support.

Benefits

  • general: competitive pay
  • general: generous time off
  • general: ample parental and wellness leave
  • general: healthcare
  • general: a retirement savings program
  • general: and much more. Offerings vary by location.

Travel Requirements

0%

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EngineeringTwilio JobsCloud APICommunications PlatformDeveloper ToolsVoIPSMS APITech JobsRemote WorkSoftware EngineeringProduct ManagementData ScienceTechnologyCommunicationsCloud ServicesEngineering

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Twilio logo

Manager, Software Engineering (L4)

Twilio

Manager, Software Engineering (L4)

Twilio logo

Twilio

full-time

Posted: December 19, 2025

Number of Vacancies: 1

Job Description

Manager, Software Engineering (L4) at Twilio

Twilio powers the future of communications with cloud APIs for SMS, voice, video, and more. Join us to build scalable solutions for global developers!

Key Responsibilities

  • Own and deliver delightful experiences for Twilio customers while:
  • Be a champion for your team, setting individuals up for success and putting others’ growth first.
  • Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments.
  • Advocate agile processes, continuous integration and test automation.
  • Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services.
  • Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support.

Required Qualifications

  • You have a minimum of 10+years experience with 5 years of proven track record of leading and managing software teams.
  • Experience managing multiple workstreams within the team
  • Bachelor’s or Master’s degree in Computer Science, Engineering or related field.
  • Technical Experience with: REST APIs, Programming languages: Java/GoLang, Relational databases like MySQL, container technologies - Docker/Kubernetes., modern automated testing and CI/CD pipelines., SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus.
  • Excellent problem solving, critical thinking, and communication skills.
  • Broad knowledge of development environments and tools used to implement and build code for deployment.
  • Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil.
  • As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team.
  • Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring.

Key Skills

  • REST APIs
  • Programming languages: Java/GoLang
  • Relational databases like MySQL
  • container technologies - Docker/Kubernetes
  • modern automated testing and CI/CD pipelines
  • SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus
  • problem solving
  • critical thinking
  • communication skills
  • agile processes

Preferred Qualifications

  • Contact Center and Customer Engagement solutions
  • Delivering Billing solutions

Twilio Benefits

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • and much more. Offerings vary by location.

Job Summary

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process ...

Twilio Jobs | Cloud Communications | API Developer | Remote Tech Jobs | VoIP SMS Careers

Locations

  • - India, United States (Remote)

Salary

Estimated Salary Rangemedium confidence

250,000 - 400,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • REST APIsintermediate
  • Programming languages: Java/GoLangintermediate
  • Relational databases like MySQLintermediate
  • container technologies - Docker/Kubernetesintermediate
  • modern automated testing and CI/CD pipelinesintermediate
  • SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheusintermediate
  • problem solvingintermediate
  • critical thinkingintermediate
  • communication skillsintermediate
  • agile processesintermediate
  • continuous integrationintermediate
  • automationintermediate

Required Qualifications

  • You have a minimum of 10+years experience with 5 years of proven track record of leading and managing software teams. (experience)
  • Experience managing multiple workstreams within the team (experience)
  • Bachelor’s or Master’s degree in Computer Science, Engineering or related field. (experience)
  • Technical Experience with: REST APIs, Programming languages: Java/GoLang, Relational databases like MySQL, container technologies - Docker/Kubernetes., modern automated testing and CI/CD pipelines., SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. (experience)
  • Excellent problem solving, critical thinking, and communication skills. (experience)
  • Broad knowledge of development environments and tools used to implement and build code for deployment. (experience)
  • Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. (experience)
  • As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. (experience)
  • Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. (experience)

Preferred Qualifications

  • Contact Center and Customer Engagement solutions (experience)
  • Delivering Billing solutions (experience)

Responsibilities

  • Own and deliver delightful experiences for Twilio customers while:
  • Be a champion for your team, setting individuals up for success and putting others’ growth first.
  • Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments.
  • Advocate agile processes, continuous integration and test automation.
  • Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services.
  • Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support.

Benefits

  • general: competitive pay
  • general: generous time off
  • general: ample parental and wellness leave
  • general: healthcare
  • general: a retirement savings program
  • general: and much more. Offerings vary by location.

Travel Requirements

0%

Target Your Resume for "Manager, Software Engineering (L4)" , Twilio

Get personalized recommendations to optimize your resume specifically for Manager, Software Engineering (L4). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Manager, Software Engineering (L4)" , Twilio

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

EngineeringTwilio JobsCloud APICommunications PlatformDeveloper ToolsVoIPSMS APITech JobsRemote WorkSoftware EngineeringProduct ManagementData ScienceTechnologyCommunicationsCloud ServicesEngineering

Related Jobs You May Like

No related jobs found at the moment.