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Principal, Leadership Development Manager

Twilio

Principal, Leadership Development Manager

Twilio logo

Twilio

full-time

Posted: December 19, 2025

Number of Vacancies: 1

Job Description

Principal, Leadership Development Manager at Twilio

Twilio powers the future of communications with cloud APIs for SMS, voice, video, and more. Join us to build scalable solutions for global developers!

Key Responsibilities

  • Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio’s Leadership Expectations and business strategy.
  • Act as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.
  • Champion leadership mobility and growth by integrating development with succession planning, performance, and career systems.
  • Apply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.
  • Own program success end-to-end: needs assessment, design, delivery, facilitation, measurement, and iteration.
  • Influence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.
  • Manage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.
  • Facilitate training, team interventions, and learning opportunities.

Required Qualifications

  • Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.
  • 10+ years in digital learning/learning innovation, including 2+ years applying AI in L&D
  • Strong data fluency; experience with learning analytics, dashboards, and KPIs.
  • Track record of leading cross-functional pilots from concept to scaled implementation.
  • Experience managing vendor partnerships in the learning tech ecosystem.
  • Comfort operating independently and making high-impact decisions in ambiguous environments.
  • Executive presence with the ability to communicate project plans, roadmaps, and development outcomes to senior leadership.

Key Skills

  • digital learning/learning innovation
  • applying AI in L&D
  • learning analytics, dashboards, and KPIs
  • leading cross-functional pilots
  • managing vendor partnerships in the learning tech ecosystem
  • operating independently in ambiguous environments
  • executive presence and communication
  • learning science and leadership theory

Preferred Qualifications

  • Advanced degree in Education, Learning Sciences, Educational Technology, or related field.
  • Experience influencing adoption of new technologies in large, complex organizations.
  • Recognized externally as a thought leader in learning innovation.

Twilio Benefits

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • and much more

Job Summary

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process ...

Twilio Jobs | Cloud Communications | API Developer | Remote Tech Jobs | VoIP SMS Careers

Locations

  • - United Kingdom, United States (Remote)

Salary

Estimated Salary Rangemedium confidence

180,000 - 280,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • digital learning/learning innovationintermediate
  • applying AI in L&Dintermediate
  • learning analytics, dashboards, and KPIsintermediate
  • leading cross-functional pilotsintermediate
  • managing vendor partnerships in the learning tech ecosystemintermediate
  • operating independently in ambiguous environmentsintermediate
  • executive presence and communicationintermediate
  • learning science and leadership theoryintermediate

Required Qualifications

  • Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred. (experience)
  • 10+ years in digital learning/learning innovation, including 2+ years applying AI in L&D (experience)
  • Strong data fluency; experience with learning analytics, dashboards, and KPIs. (experience)
  • Track record of leading cross-functional pilots from concept to scaled implementation. (experience)
  • Experience managing vendor partnerships in the learning tech ecosystem. (experience)
  • Comfort operating independently and making high-impact decisions in ambiguous environments. (experience)
  • Executive presence with the ability to communicate project plans, roadmaps, and development outcomes to senior leadership. (experience)

Preferred Qualifications

  • Advanced degree in Education, Learning Sciences, Educational Technology, or related field. (experience)
  • Experience influencing adoption of new technologies in large, complex organizations. (experience)
  • Recognized externally as a thought leader in learning innovation. (experience)

Responsibilities

  • Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio’s Leadership Expectations and business strategy.
  • Act as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.
  • Champion leadership mobility and growth by integrating development with succession planning, performance, and career systems.
  • Apply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.
  • Own program success end-to-end: needs assessment, design, delivery, facilitation, measurement, and iteration.
  • Influence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.
  • Manage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.
  • Facilitate training, team interventions, and learning opportunities.

Benefits

  • general: competitive pay
  • general: generous time off
  • general: ample parental and wellness leave
  • general: healthcare
  • general: a retirement savings program
  • general: and much more

Travel Requirements

0%

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Twilio logo

Principal, Leadership Development Manager

Twilio

Principal, Leadership Development Manager

Twilio logo

Twilio

full-time

Posted: December 19, 2025

Number of Vacancies: 1

Job Description

Principal, Leadership Development Manager at Twilio

Twilio powers the future of communications with cloud APIs for SMS, voice, video, and more. Join us to build scalable solutions for global developers!

Key Responsibilities

  • Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio’s Leadership Expectations and business strategy.
  • Act as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.
  • Champion leadership mobility and growth by integrating development with succession planning, performance, and career systems.
  • Apply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.
  • Own program success end-to-end: needs assessment, design, delivery, facilitation, measurement, and iteration.
  • Influence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.
  • Manage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.
  • Facilitate training, team interventions, and learning opportunities.

Required Qualifications

  • Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.
  • 10+ years in digital learning/learning innovation, including 2+ years applying AI in L&D
  • Strong data fluency; experience with learning analytics, dashboards, and KPIs.
  • Track record of leading cross-functional pilots from concept to scaled implementation.
  • Experience managing vendor partnerships in the learning tech ecosystem.
  • Comfort operating independently and making high-impact decisions in ambiguous environments.
  • Executive presence with the ability to communicate project plans, roadmaps, and development outcomes to senior leadership.

Key Skills

  • digital learning/learning innovation
  • applying AI in L&D
  • learning analytics, dashboards, and KPIs
  • leading cross-functional pilots
  • managing vendor partnerships in the learning tech ecosystem
  • operating independently in ambiguous environments
  • executive presence and communication
  • learning science and leadership theory

Preferred Qualifications

  • Advanced degree in Education, Learning Sciences, Educational Technology, or related field.
  • Experience influencing adoption of new technologies in large, complex organizations.
  • Recognized externally as a thought leader in learning innovation.

Twilio Benefits

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • and much more

Job Summary

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process ...

Twilio Jobs | Cloud Communications | API Developer | Remote Tech Jobs | VoIP SMS Careers

Locations

  • - United Kingdom, United States (Remote)

Salary

Estimated Salary Rangemedium confidence

180,000 - 280,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • digital learning/learning innovationintermediate
  • applying AI in L&Dintermediate
  • learning analytics, dashboards, and KPIsintermediate
  • leading cross-functional pilotsintermediate
  • managing vendor partnerships in the learning tech ecosystemintermediate
  • operating independently in ambiguous environmentsintermediate
  • executive presence and communicationintermediate
  • learning science and leadership theoryintermediate

Required Qualifications

  • Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred. (experience)
  • 10+ years in digital learning/learning innovation, including 2+ years applying AI in L&D (experience)
  • Strong data fluency; experience with learning analytics, dashboards, and KPIs. (experience)
  • Track record of leading cross-functional pilots from concept to scaled implementation. (experience)
  • Experience managing vendor partnerships in the learning tech ecosystem. (experience)
  • Comfort operating independently and making high-impact decisions in ambiguous environments. (experience)
  • Executive presence with the ability to communicate project plans, roadmaps, and development outcomes to senior leadership. (experience)

Preferred Qualifications

  • Advanced degree in Education, Learning Sciences, Educational Technology, or related field. (experience)
  • Experience influencing adoption of new technologies in large, complex organizations. (experience)
  • Recognized externally as a thought leader in learning innovation. (experience)

Responsibilities

  • Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio’s Leadership Expectations and business strategy.
  • Act as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.
  • Champion leadership mobility and growth by integrating development with succession planning, performance, and career systems.
  • Apply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.
  • Own program success end-to-end: needs assessment, design, delivery, facilitation, measurement, and iteration.
  • Influence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.
  • Manage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.
  • Facilitate training, team interventions, and learning opportunities.

Benefits

  • general: competitive pay
  • general: generous time off
  • general: ample parental and wellness leave
  • general: healthcare
  • general: a retirement savings program
  • general: and much more

Travel Requirements

0%

Target Your Resume for "Principal, Leadership Development Manager" , Twilio

Get personalized recommendations to optimize your resume specifically for Principal, Leadership Development Manager. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Principal, Leadership Development Manager" , Twilio

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

People TeamTwilio JobsCloud APICommunications PlatformDeveloper ToolsVoIPSMS APITech JobsRemote WorkSoftware EngineeringProduct ManagementData ScienceTechnologyCommunicationsCloud ServicesPeople Team

Related Jobs You May Like

No related jobs found at the moment.