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Consumer Growth Operations Manager

Uber

Marketing Jobs

Consumer Growth Operations Manager

full-timePosted: Oct 20, 2025

Job Description

Consumer Growth Operations Manager

šŸ“‹ Job Overview

As a Consumer Growth Operations Manager at Uber, you will shape the future of Uber Eats in Mexico by developing strategies for eater acquisition, retention, and engagement. You will collaborate with local and broader operations teams to ensure effective execution and drive sustainable growth. This role requires a blend of analytical expertise, strategic thinking, and strong execution skills.

šŸ“ Location: Mexico City, Mexico

šŸ¢ Department: Operations

šŸ“„ Full Description

## About the Role

This role is a unique opportunity to make a direct impact in shaping the food delivery category and the future of Uber Eats in Mexico.

As a Consumer Growth Manager, you’ll define and implement the strategy for eater acquisition, retention, and engagement across Mexico. You’ll work closely with the local Territory team and the broader Operations organization to ensure strategies are aligned and executed effectively.

This position calls for a blend of analytical expertise, strategic thinking, strong execution, and collaboration across teams.

## What You’ll Do

Strategy Development

- Design and lead a roadmap of initiatives to drive user acquisition, retention, and engagement.


Process Optimization

- Scale and refine new and existing processes to help the business operate efficiently and grow sustainably.


Budget Management

- Manage promotional budgets effectively to maximize acquisition, engagement, and retention impact.


Product Improvement

- Identify and advocate for new features that enhance the Uber Eats customer experience.

- Collaborate with central teams to prioritize and localize product rollouts for Mexico.


Stakeholder Management & Collaboration

- Build strong partnerships with cross-functional, regional, and central teams (e.g., Marketing, Community Operations, Policy, Communications, Legal) to drive long-term growth and strengthen Uber’s global network.


## Basic Qualifications

- A minimum of 3 years of experience solving analytical problems in business consulting, investment banking, or a high-growth environment.

- Professional proficiency in English and Spanish.

- Strong critical thinking and analytical skills; comfortable making data-driven decisions in complex situations.

- Ability to communicate effectively across diverse teams and stakeholders.

- Advanced Excel skills.

- SQL experience is a plus.


## Preferred Qualifications

- Hands-on experience with SQL for data analysis and decision-making.


![GPTW_small_(2)](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1241556&hashed=-6983111)

![EquidadMEX_2020](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1241570&hashed=150465649)

![RankingPar](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1241606&hashed=111670751)

![SuperEmpresas2020Mex](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1241622&hashed=-1872740967)

![Merjor reputación 2022](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=3079841&hashed=1478166167)

![ETICA-MX (1)](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=2978160&hashed=91732548)

![GCTI_-_-Logo-Certificacioi_n-2021-4](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=2894815&hashed=562092764)

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).

šŸŽÆ Key Responsibilities

  • Design and lead a roadmap of initiatives to drive user acquisition, retention, and engagement.
  • Scale and refine new and existing processes to help the business operate efficiently and grow sustainably.
  • Manage promotional budgets effectively to maximize acquisition, engagement, and retention impact.
  • Identify and advocate for new features that enhance the Uber Eats customer experience.
  • Collaborate with central teams to prioritize and localize product rollouts for Mexico.
  • Build strong partnerships with cross-functional, regional, and central teams to drive long-term growth and strengthen Uber’s global network.

āœ… Required Qualifications

  • A minimum of 3 years of experience solving analytical problems in business consulting, investment banking, or a high-growth environment.
  • Professional proficiency in English and Spanish.
  • Strong critical thinking and analytical skills; comfortable making data-driven decisions in complex situations.
  • Ability to communicate effectively across diverse teams and stakeholders.
  • Advanced Excel skills.

šŸ› ļø Required Skills

  • Analytical expertise
  • Strategic thinking
  • Strong execution
  • Collaboration
  • Critical thinking
  • Data-driven decision making
  • Effective communication
  • Advanced Excel
  • SQL

Locations

  • Mexico City, Mexico

Salary

Estimated Salary Rangemedium confidence

600,000 - 1,200,000 MXN / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Analytical expertiseintermediate
  • Strategic thinkingintermediate
  • Strong executionintermediate
  • Collaborationintermediate
  • Critical thinkingintermediate
  • Data-driven decision makingintermediate
  • Effective communicationintermediate
  • Advanced Excelintermediate
  • SQLintermediate

Required Qualifications

  • A minimum of 3 years of experience solving analytical problems in business consulting, investment banking, or a high-growth environment. (experience)
  • Professional proficiency in English and Spanish. (experience)
  • Strong critical thinking and analytical skills; comfortable making data-driven decisions in complex situations. (experience)
  • Ability to communicate effectively across diverse teams and stakeholders. (experience)
  • Advanced Excel skills. (experience)

Preferred Qualifications

  • Hands-on experience with SQL for data analysis and decision-making. (experience)

Responsibilities

  • Design and lead a roadmap of initiatives to drive user acquisition, retention, and engagement.
  • Scale and refine new and existing processes to help the business operate efficiently and grow sustainably.
  • Manage promotional budgets effectively to maximize acquisition, engagement, and retention impact.
  • Identify and advocate for new features that enhance the Uber Eats customer experience.
  • Collaborate with central teams to prioritize and localize product rollouts for Mexico.
  • Build strong partnerships with cross-functional, regional, and central teams to drive long-term growth and strengthen Uber’s global network.

Target Your Resume for "Consumer Growth Operations Manager" , Uber

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Uber logo

Consumer Growth Operations Manager

Uber

Marketing Jobs

Consumer Growth Operations Manager

full-timePosted: Oct 20, 2025

Job Description

Consumer Growth Operations Manager

šŸ“‹ Job Overview

As a Consumer Growth Operations Manager at Uber, you will shape the future of Uber Eats in Mexico by developing strategies for eater acquisition, retention, and engagement. You will collaborate with local and broader operations teams to ensure effective execution and drive sustainable growth. This role requires a blend of analytical expertise, strategic thinking, and strong execution skills.

šŸ“ Location: Mexico City, Mexico

šŸ¢ Department: Operations

šŸ“„ Full Description

## About the Role

This role is a unique opportunity to make a direct impact in shaping the food delivery category and the future of Uber Eats in Mexico.

As a Consumer Growth Manager, you’ll define and implement the strategy for eater acquisition, retention, and engagement across Mexico. You’ll work closely with the local Territory team and the broader Operations organization to ensure strategies are aligned and executed effectively.

This position calls for a blend of analytical expertise, strategic thinking, strong execution, and collaboration across teams.

## What You’ll Do

Strategy Development

- Design and lead a roadmap of initiatives to drive user acquisition, retention, and engagement.


Process Optimization

- Scale and refine new and existing processes to help the business operate efficiently and grow sustainably.


Budget Management

- Manage promotional budgets effectively to maximize acquisition, engagement, and retention impact.


Product Improvement

- Identify and advocate for new features that enhance the Uber Eats customer experience.

- Collaborate with central teams to prioritize and localize product rollouts for Mexico.


Stakeholder Management & Collaboration

- Build strong partnerships with cross-functional, regional, and central teams (e.g., Marketing, Community Operations, Policy, Communications, Legal) to drive long-term growth and strengthen Uber’s global network.


## Basic Qualifications

- A minimum of 3 years of experience solving analytical problems in business consulting, investment banking, or a high-growth environment.

- Professional proficiency in English and Spanish.

- Strong critical thinking and analytical skills; comfortable making data-driven decisions in complex situations.

- Ability to communicate effectively across diverse teams and stakeholders.

- Advanced Excel skills.

- SQL experience is a plus.


## Preferred Qualifications

- Hands-on experience with SQL for data analysis and decision-making.


![GPTW_small_(2)](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1241556&hashed=-6983111)

![EquidadMEX_2020](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1241570&hashed=150465649)

![RankingPar](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1241606&hashed=111670751)

![SuperEmpresas2020Mex](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1241622&hashed=-1872740967)

![Merjor reputación 2022](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=3079841&hashed=1478166167)

![ETICA-MX (1)](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=2978160&hashed=91732548)

![GCTI_-_-Logo-Certificacioi_n-2021-4](https://uber.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=2894815&hashed=562092764)

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).

šŸŽÆ Key Responsibilities

  • Design and lead a roadmap of initiatives to drive user acquisition, retention, and engagement.
  • Scale and refine new and existing processes to help the business operate efficiently and grow sustainably.
  • Manage promotional budgets effectively to maximize acquisition, engagement, and retention impact.
  • Identify and advocate for new features that enhance the Uber Eats customer experience.
  • Collaborate with central teams to prioritize and localize product rollouts for Mexico.
  • Build strong partnerships with cross-functional, regional, and central teams to drive long-term growth and strengthen Uber’s global network.

āœ… Required Qualifications

  • A minimum of 3 years of experience solving analytical problems in business consulting, investment banking, or a high-growth environment.
  • Professional proficiency in English and Spanish.
  • Strong critical thinking and analytical skills; comfortable making data-driven decisions in complex situations.
  • Ability to communicate effectively across diverse teams and stakeholders.
  • Advanced Excel skills.

šŸ› ļø Required Skills

  • Analytical expertise
  • Strategic thinking
  • Strong execution
  • Collaboration
  • Critical thinking
  • Data-driven decision making
  • Effective communication
  • Advanced Excel
  • SQL

Locations

  • Mexico City, Mexico

Salary

Estimated Salary Rangemedium confidence

600,000 - 1,200,000 MXN / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Analytical expertiseintermediate
  • Strategic thinkingintermediate
  • Strong executionintermediate
  • Collaborationintermediate
  • Critical thinkingintermediate
  • Data-driven decision makingintermediate
  • Effective communicationintermediate
  • Advanced Excelintermediate
  • SQLintermediate

Required Qualifications

  • A minimum of 3 years of experience solving analytical problems in business consulting, investment banking, or a high-growth environment. (experience)
  • Professional proficiency in English and Spanish. (experience)
  • Strong critical thinking and analytical skills; comfortable making data-driven decisions in complex situations. (experience)
  • Ability to communicate effectively across diverse teams and stakeholders. (experience)
  • Advanced Excel skills. (experience)

Preferred Qualifications

  • Hands-on experience with SQL for data analysis and decision-making. (experience)

Responsibilities

  • Design and lead a roadmap of initiatives to drive user acquisition, retention, and engagement.
  • Scale and refine new and existing processes to help the business operate efficiently and grow sustainably.
  • Manage promotional budgets effectively to maximize acquisition, engagement, and retention impact.
  • Identify and advocate for new features that enhance the Uber Eats customer experience.
  • Collaborate with central teams to prioritize and localize product rollouts for Mexico.
  • Build strong partnerships with cross-functional, regional, and central teams to drive long-term growth and strengthen Uber’s global network.

Target Your Resume for "Consumer Growth Operations Manager" , Uber

Get personalized recommendations to optimize your resume specifically for Consumer Growth Operations Manager. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Consumer Growth Operations Manager" , Uber

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UberMexico CityMexicoOperationsOperations

Answer 10 quick questions to check your fit for Consumer Growth Operations Manager @ Uber.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.