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Uber logo

Customer Support Representative with Greek

Uber

Customer Support Representative with Greek

Uber logo

Uber

full-time

Posted: November 24, 2025

Number of Vacancies: 1

Job Description

Customer Support Representative with Greek

๐Ÿ“‹ Job Overview

At Uber, the Customer Support Representative with Greek role focuses on delivering exceptional customer support to build trust with riders and driver partners. The ideal candidate will resolve issues efficiently across multiple platforms, turning unhappy users into loyal advocates through empathetic and effective communication.

๐Ÿ“ Location: Krakow, Poland

๐Ÿข Department: Community Operations

๐Ÿ“„ Full Description

**About the Role**

At Uber, providing excellent customer support that establishes trust for riders and driver partners - our community - is a core feature of our product experience! We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always looking for unique and exciting ways to resolve problems with exceptional support and exceptional communication, ensuring that problems are resolved promptly while developing trustworthy relationships with our community.

**What You Will Do:**

- Deliver high-quality service across multiple support platforms (email, chat, phone).
- Be a passionate advocate for users while answering any questions that come your way
- Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
- Build loyalty among new users and get our early adopters to fall in love with Uber all over again
- Triage issues and escalate them when necessary

**Basic Qualifications:**

- Greek language C1 level
- English language B2 level
- 6 months of experience in customer support
- Exceptional communication skills: Effective communicator, verbal & written
- Detail-Oriented: Proven ability to multitask and follow through while paying strict attention to detail
- Naturally Curious: Coachability, openness to incorporating feedback, and dedication to the improvement of your craft
- Excellent Teammate: You collaborate internally or across functional/regional areas to get the best possible outcome for partners/councils
- An Owner: Passionate and dedicated, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own
- Passionate: A genuine passion for Uber and exceptional customer support experiences

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - letโ€™s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).

๐ŸŽฏ Key Responsibilities

  • Deliver high-quality service across multiple support platforms (email, chat, phone)
  • Be a passionate advocate for users while answering any questions that come your way
  • Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
  • Build loyalty among new users and get our early adopters to fall in love with Uber all over again
  • Triage issues and escalate them when necessary

โœ… Required Qualifications

  • Greek language C1 level
  • English language B2 level
  • 6 months of experience in customer support
  • Exceptional communication skills: Effective communicator, verbal & written
  • Detail-Oriented: Proven ability to multitask and follow through while paying strict attention to detail
  • Naturally Curious: Coachability, openness to incorporating feedback, and dedication to the improvement of your craft
  • Excellent Teammate: You collaborate internally or across functional/regional areas to get the best possible outcome for partners/councils
  • An Owner: Passionate and dedicated, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own
  • Passionate: A genuine passion for Uber and exceptional customer support experiences

๐Ÿ› ๏ธ Required Skills

  • Exceptional communication skills
  • Detail-Oriented
  • Naturally Curious
  • Excellent Teammate
  • An Owner
  • Passionate

Locations

  • Krakow, Poland

Salary

Estimated Salary Rangemedium confidence

120,000 - 180,000 PLN / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Exceptional communication skillsintermediate
  • Detail-Orientedintermediate
  • Naturally Curiousintermediate
  • Excellent Teammateintermediate
  • An Ownerintermediate
  • Passionateintermediate

Required Qualifications

  • Greek language C1 level (experience)
  • English language B2 level (experience)
  • 6 months of experience in customer support (experience)
  • Exceptional communication skills: Effective communicator, verbal & written (experience)
  • Detail-Oriented: Proven ability to multitask and follow through while paying strict attention to detail (experience)
  • Naturally Curious: Coachability, openness to incorporating feedback, and dedication to the improvement of your craft (experience)
  • Excellent Teammate: You collaborate internally or across functional/regional areas to get the best possible outcome for partners/councils (experience)
  • An Owner: Passionate and dedicated, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own (experience)
  • Passionate: A genuine passion for Uber and exceptional customer support experiences (experience)

Responsibilities

  • Deliver high-quality service across multiple support platforms (email, chat, phone)
  • Be a passionate advocate for users while answering any questions that come your way
  • Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
  • Build loyalty among new users and get our early adopters to fall in love with Uber all over again
  • Triage issues and escalate them when necessary

Target Your Resume for "Customer Support Representative with Greek" , Uber

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Tags & Categories

UberKrakowPolandCommunity OperationsCommunity Operations

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Uber logo

Customer Support Representative with Greek

Uber

Customer Support Representative with Greek

Uber logo

Uber

full-time

Posted: November 24, 2025

Number of Vacancies: 1

Job Description

Customer Support Representative with Greek

๐Ÿ“‹ Job Overview

At Uber, the Customer Support Representative with Greek role focuses on delivering exceptional customer support to build trust with riders and driver partners. The ideal candidate will resolve issues efficiently across multiple platforms, turning unhappy users into loyal advocates through empathetic and effective communication.

๐Ÿ“ Location: Krakow, Poland

๐Ÿข Department: Community Operations

๐Ÿ“„ Full Description

**About the Role**

At Uber, providing excellent customer support that establishes trust for riders and driver partners - our community - is a core feature of our product experience! We help people resolve their issues and turn unhappy users into our most loyal advocates. The right candidate is always looking for unique and exciting ways to resolve problems with exceptional support and exceptional communication, ensuring that problems are resolved promptly while developing trustworthy relationships with our community.

**What You Will Do:**

- Deliver high-quality service across multiple support platforms (email, chat, phone).
- Be a passionate advocate for users while answering any questions that come your way
- Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
- Build loyalty among new users and get our early adopters to fall in love with Uber all over again
- Triage issues and escalate them when necessary

**Basic Qualifications:**

- Greek language C1 level
- English language B2 level
- 6 months of experience in customer support
- Exceptional communication skills: Effective communicator, verbal & written
- Detail-Oriented: Proven ability to multitask and follow through while paying strict attention to detail
- Naturally Curious: Coachability, openness to incorporating feedback, and dedication to the improvement of your craft
- Excellent Teammate: You collaborate internally or across functional/regional areas to get the best possible outcome for partners/councils
- An Owner: Passionate and dedicated, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own
- Passionate: A genuine passion for Uber and exceptional customer support experiences

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - letโ€™s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).

๐ŸŽฏ Key Responsibilities

  • Deliver high-quality service across multiple support platforms (email, chat, phone)
  • Be a passionate advocate for users while answering any questions that come your way
  • Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
  • Build loyalty among new users and get our early adopters to fall in love with Uber all over again
  • Triage issues and escalate them when necessary

โœ… Required Qualifications

  • Greek language C1 level
  • English language B2 level
  • 6 months of experience in customer support
  • Exceptional communication skills: Effective communicator, verbal & written
  • Detail-Oriented: Proven ability to multitask and follow through while paying strict attention to detail
  • Naturally Curious: Coachability, openness to incorporating feedback, and dedication to the improvement of your craft
  • Excellent Teammate: You collaborate internally or across functional/regional areas to get the best possible outcome for partners/councils
  • An Owner: Passionate and dedicated, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own
  • Passionate: A genuine passion for Uber and exceptional customer support experiences

๐Ÿ› ๏ธ Required Skills

  • Exceptional communication skills
  • Detail-Oriented
  • Naturally Curious
  • Excellent Teammate
  • An Owner
  • Passionate

Locations

  • Krakow, Poland

Salary

Estimated Salary Rangemedium confidence

120,000 - 180,000 PLN / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Exceptional communication skillsintermediate
  • Detail-Orientedintermediate
  • Naturally Curiousintermediate
  • Excellent Teammateintermediate
  • An Ownerintermediate
  • Passionateintermediate

Required Qualifications

  • Greek language C1 level (experience)
  • English language B2 level (experience)
  • 6 months of experience in customer support (experience)
  • Exceptional communication skills: Effective communicator, verbal & written (experience)
  • Detail-Oriented: Proven ability to multitask and follow through while paying strict attention to detail (experience)
  • Naturally Curious: Coachability, openness to incorporating feedback, and dedication to the improvement of your craft (experience)
  • Excellent Teammate: You collaborate internally or across functional/regional areas to get the best possible outcome for partners/councils (experience)
  • An Owner: Passionate and dedicated, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own (experience)
  • Passionate: A genuine passion for Uber and exceptional customer support experiences (experience)

Responsibilities

  • Deliver high-quality service across multiple support platforms (email, chat, phone)
  • Be a passionate advocate for users while answering any questions that come your way
  • Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
  • Build loyalty among new users and get our early adopters to fall in love with Uber all over again
  • Triage issues and escalate them when necessary

Target Your Resume for "Customer Support Representative with Greek" , Uber

Get personalized recommendations to optimize your resume specifically for Customer Support Representative with Greek. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Customer Support Representative with Greek" , Uber

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UberKrakowPolandCommunity OperationsCommunity Operations

Related Jobs You May Like

No related jobs found at the moment.

PrivacyTerms & ConditionsAbout UsRefund PolicyRecruiter LoginSitemap

ยฉ 2025 Pro Partners. All rights reserved.