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Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan

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Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan

full-timePosted: Sep 4, 2025

Job Description

Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan

đź“‹ Job Overview

The Director of Marketplace & Delivery Partner Operations at Uber Eats Taiwan will lead the team in managing the balance between growth, reliability, and fair earnings. This role involves crafting a magical experience for delivery partners while ensuring market-leading delivery to millions of consumers. The position requires a versatile leader capable of high-level strategy and detailed execution in a fast-paced environment.

📍 Location: Taipei City, Taipei City, Taiwan (ROC)

🏢 Department: Operations

đź“„ Full Description

**About the Team**

Uber Eats Taiwan is one of Uber’s top-performing, high-potential markets—profitable, fast-moving, and full of untapped opportunity. The Marketplace team sits at the core of this momentum, managing the critical balance between growth, reliability, and fair earnings in a uniquely complex, two-wheeled ecosystem. With a young, capable team ready to be inspired, and a market that demands bold thinking beyond business as usual, this is a rare opportunity to lead transformation in a star market, shape the future of delivery, and leave a lasting impact on Uber’s global playbook.

**About the Role**

We are looking for an outstanding leader to lead our Marketplace and Delivery Partner Operations team in Taiwan. In this newly created role, you will be accountable for ensuring market-leading delivery to millions of consumers across Uber Eats and other lines of businesses while crafting a magical experience for delivery partners (DP). We are looking for a versatile thought leader who can balance high-level strategy with strong analytical insight and detail orientation, innovating on a wide range of topics critical to our partners and our business in both the short and long-term.

**What You’ll Do**

- Ensure a market-leading experience for millions of consumers across Taiwan, balancing delivery quality and efficiency.
- Own the long-term vision, strategy, and execution for DP growth, ensuring we have a strong and resilient supply base to enable sustained growth of multiple lines of business.
- Bring to life our marketplace for newer lines of business (e.g. Grocery & Retail, Uber Direct, Uber Connect) by building new fulfilment types (e.g. Courier Pick Pack and Deliver), earning models (e.g. fleet, hourly guarantees), and vehicle types (e.g. 3-wheel, 4-wheel, robotics/AV)
- Create a safe, compelling, and high quality experience for DPs.
- Be a thought partner to the Policy team to strategize & execute on Uber’s Policy reform goals.
- Define and implement our zero-emission strategy for Delivery, putting us on a path to achieve zero tailpipe emissions by 2040.
- Be a key member of the Taiwan Delivery Leadership Team, contributing to our long-term business strategy and ensuring we are fostering happy and high-performing teams.
- Be an extraordinary cross-functional partner to the many teams that you work with given the central importance of your team's work to our business: Policy, Legal, Communications, Community Operations, Sales, Marketing, Finance, Business Development, and more.

**What You’ll Need**

- 15+ years of work experience, including time spent in both strategic and operational roles, supported by a history of delivering clear results.
- Strong track record of building, leading, and engaging complementary teams on complex projects.
- Exceptional analytical competence; high degree of comfort with data and understanding of technical analytical concepts.
- An appetite for taking risks in a fast-paced, competitive, and often ambiguous environment with a bias for action.

**Bonus Points If**

- Ability to speak Mandarin a plus
- Experience in commerce, economics, analytics, finance, or engineering

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).

\*Persons with disabilities are welcome to apply.

🎯 Key Responsibilities

  • Ensure a market-leading experience for millions of consumers across Taiwan, balancing delivery quality and efficiency
  • Own the long-term vision, strategy, and execution for DP growth, ensuring a strong and resilient supply base
  • Bring to life the marketplace for newer lines of business by building new fulfilment types, earning models, and vehicle types
  • Create a safe, compelling, and high quality experience for DPs
  • Be a thought partner to the Policy team to strategize & execute on Uber’s Policy reform goals
  • Define and implement the zero-emission strategy for Delivery, aiming for zero tailpipe emissions by 2040
  • Be a key member of the Taiwan Delivery Leadership Team, contributing to long-term business strategy and team performance
  • Be an extraordinary cross-functional partner to teams like Policy, Legal, Communications, Community Operations, Sales, Marketing, Finance, and Business Development

âś… Required Qualifications

  • 15+ years of work experience, including time spent in both strategic and operational roles, supported by a history of delivering clear results
  • Strong track record of building, leading, and engaging complementary teams on complex projects
  • Exceptional analytical competence; high degree of comfort with data and understanding of technical analytical concepts
  • An appetite for taking risks in a fast-paced, competitive, and often ambiguous environment with a bias for action

🛠️ Required Skills

  • Strategic thinking
  • Operational management
  • Team leadership
  • Analytical skills
  • Data proficiency
  • Risk-taking
  • Cross-functional collaboration

Locations

  • Taipei City, Taipei City, Taiwan (ROC)

Salary

Estimated Salary Rangemedium confidence

120,000 - 180,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strategic thinkingintermediate
  • Operational managementintermediate
  • Team leadershipintermediate
  • Analytical skillsintermediate
  • Data proficiencyintermediate
  • Risk-takingintermediate
  • Cross-functional collaborationintermediate

Required Qualifications

  • 15+ years of work experience, including time spent in both strategic and operational roles, supported by a history of delivering clear results (experience)
  • Strong track record of building, leading, and engaging complementary teams on complex projects (experience)
  • Exceptional analytical competence; high degree of comfort with data and understanding of technical analytical concepts (experience)
  • An appetite for taking risks in a fast-paced, competitive, and often ambiguous environment with a bias for action (experience)

Preferred Qualifications

  • Ability to speak Mandarin (experience)
  • Experience in commerce, economics, analytics, finance, or engineering (experience)

Responsibilities

  • Ensure a market-leading experience for millions of consumers across Taiwan, balancing delivery quality and efficiency
  • Own the long-term vision, strategy, and execution for DP growth, ensuring a strong and resilient supply base
  • Bring to life the marketplace for newer lines of business by building new fulfilment types, earning models, and vehicle types
  • Create a safe, compelling, and high quality experience for DPs
  • Be a thought partner to the Policy team to strategize & execute on Uber’s Policy reform goals
  • Define and implement the zero-emission strategy for Delivery, aiming for zero tailpipe emissions by 2040
  • Be a key member of the Taiwan Delivery Leadership Team, contributing to long-term business strategy and team performance
  • Be an extraordinary cross-functional partner to teams like Policy, Legal, Communications, Community Operations, Sales, Marketing, Finance, and Business Development

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Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan

Uber

Other Jobs

Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan

full-timePosted: Sep 4, 2025

Job Description

Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan

đź“‹ Job Overview

The Director of Marketplace & Delivery Partner Operations at Uber Eats Taiwan will lead the team in managing the balance between growth, reliability, and fair earnings. This role involves crafting a magical experience for delivery partners while ensuring market-leading delivery to millions of consumers. The position requires a versatile leader capable of high-level strategy and detailed execution in a fast-paced environment.

📍 Location: Taipei City, Taipei City, Taiwan (ROC)

🏢 Department: Operations

đź“„ Full Description

**About the Team**

Uber Eats Taiwan is one of Uber’s top-performing, high-potential markets—profitable, fast-moving, and full of untapped opportunity. The Marketplace team sits at the core of this momentum, managing the critical balance between growth, reliability, and fair earnings in a uniquely complex, two-wheeled ecosystem. With a young, capable team ready to be inspired, and a market that demands bold thinking beyond business as usual, this is a rare opportunity to lead transformation in a star market, shape the future of delivery, and leave a lasting impact on Uber’s global playbook.

**About the Role**

We are looking for an outstanding leader to lead our Marketplace and Delivery Partner Operations team in Taiwan. In this newly created role, you will be accountable for ensuring market-leading delivery to millions of consumers across Uber Eats and other lines of businesses while crafting a magical experience for delivery partners (DP). We are looking for a versatile thought leader who can balance high-level strategy with strong analytical insight and detail orientation, innovating on a wide range of topics critical to our partners and our business in both the short and long-term.

**What You’ll Do**

- Ensure a market-leading experience for millions of consumers across Taiwan, balancing delivery quality and efficiency.
- Own the long-term vision, strategy, and execution for DP growth, ensuring we have a strong and resilient supply base to enable sustained growth of multiple lines of business.
- Bring to life our marketplace for newer lines of business (e.g. Grocery & Retail, Uber Direct, Uber Connect) by building new fulfilment types (e.g. Courier Pick Pack and Deliver), earning models (e.g. fleet, hourly guarantees), and vehicle types (e.g. 3-wheel, 4-wheel, robotics/AV)
- Create a safe, compelling, and high quality experience for DPs.
- Be a thought partner to the Policy team to strategize & execute on Uber’s Policy reform goals.
- Define and implement our zero-emission strategy for Delivery, putting us on a path to achieve zero tailpipe emissions by 2040.
- Be a key member of the Taiwan Delivery Leadership Team, contributing to our long-term business strategy and ensuring we are fostering happy and high-performing teams.
- Be an extraordinary cross-functional partner to the many teams that you work with given the central importance of your team's work to our business: Policy, Legal, Communications, Community Operations, Sales, Marketing, Finance, Business Development, and more.

**What You’ll Need**

- 15+ years of work experience, including time spent in both strategic and operational roles, supported by a history of delivering clear results.
- Strong track record of building, leading, and engaging complementary teams on complex projects.
- Exceptional analytical competence; high degree of comfort with data and understanding of technical analytical concepts.
- An appetite for taking risks in a fast-paced, competitive, and often ambiguous environment with a bias for action.

**Bonus Points If**

- Ability to speak Mandarin a plus
- Experience in commerce, economics, analytics, finance, or engineering

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).

\*Persons with disabilities are welcome to apply.

🎯 Key Responsibilities

  • Ensure a market-leading experience for millions of consumers across Taiwan, balancing delivery quality and efficiency
  • Own the long-term vision, strategy, and execution for DP growth, ensuring a strong and resilient supply base
  • Bring to life the marketplace for newer lines of business by building new fulfilment types, earning models, and vehicle types
  • Create a safe, compelling, and high quality experience for DPs
  • Be a thought partner to the Policy team to strategize & execute on Uber’s Policy reform goals
  • Define and implement the zero-emission strategy for Delivery, aiming for zero tailpipe emissions by 2040
  • Be a key member of the Taiwan Delivery Leadership Team, contributing to long-term business strategy and team performance
  • Be an extraordinary cross-functional partner to teams like Policy, Legal, Communications, Community Operations, Sales, Marketing, Finance, and Business Development

âś… Required Qualifications

  • 15+ years of work experience, including time spent in both strategic and operational roles, supported by a history of delivering clear results
  • Strong track record of building, leading, and engaging complementary teams on complex projects
  • Exceptional analytical competence; high degree of comfort with data and understanding of technical analytical concepts
  • An appetite for taking risks in a fast-paced, competitive, and often ambiguous environment with a bias for action

🛠️ Required Skills

  • Strategic thinking
  • Operational management
  • Team leadership
  • Analytical skills
  • Data proficiency
  • Risk-taking
  • Cross-functional collaboration

Locations

  • Taipei City, Taipei City, Taiwan (ROC)

Salary

Estimated Salary Rangemedium confidence

120,000 - 180,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strategic thinkingintermediate
  • Operational managementintermediate
  • Team leadershipintermediate
  • Analytical skillsintermediate
  • Data proficiencyintermediate
  • Risk-takingintermediate
  • Cross-functional collaborationintermediate

Required Qualifications

  • 15+ years of work experience, including time spent in both strategic and operational roles, supported by a history of delivering clear results (experience)
  • Strong track record of building, leading, and engaging complementary teams on complex projects (experience)
  • Exceptional analytical competence; high degree of comfort with data and understanding of technical analytical concepts (experience)
  • An appetite for taking risks in a fast-paced, competitive, and often ambiguous environment with a bias for action (experience)

Preferred Qualifications

  • Ability to speak Mandarin (experience)
  • Experience in commerce, economics, analytics, finance, or engineering (experience)

Responsibilities

  • Ensure a market-leading experience for millions of consumers across Taiwan, balancing delivery quality and efficiency
  • Own the long-term vision, strategy, and execution for DP growth, ensuring a strong and resilient supply base
  • Bring to life the marketplace for newer lines of business by building new fulfilment types, earning models, and vehicle types
  • Create a safe, compelling, and high quality experience for DPs
  • Be a thought partner to the Policy team to strategize & execute on Uber’s Policy reform goals
  • Define and implement the zero-emission strategy for Delivery, aiming for zero tailpipe emissions by 2040
  • Be a key member of the Taiwan Delivery Leadership Team, contributing to long-term business strategy and team performance
  • Be an extraordinary cross-functional partner to teams like Policy, Legal, Communications, Community Operations, Sales, Marketing, Finance, and Business Development

Target Your Resume for "Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan" , Uber

Get personalized recommendations to optimize your resume specifically for Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan" , Uber

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UberTaipei CityTaiwan (ROC)OperationsOperations

Answer 10 quick questions to check your fit for Director of Marketplace & Delivery Partner Operations, Uber Eats Taiwan @ Uber.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.