Resume and JobRESUME AND JOB
Uber logo

Global Head of U4B Self Serve

Uber

Sales Jobs

Global Head of U4B Self Serve

full-timePosted: Oct 30, 2025

Job Description

Global Head of U4B Self Serve

šŸ“‹ Job Overview

The Head of U4B Self Serve will lead Uber for Business's global SMB automated acquisition and engagement engine, focusing on accelerating self-serve strategies and executing growth opportunities. This role involves leading cross-functional teams to enhance product experiences, strengthen acquisition and retention, and optimize operations for small and medium-sized businesses worldwide.

šŸ“ Location: San Francisco, California, United States

šŸ¢ Department: Operations

šŸ“„ Full Description

**About the Role**

We are currently seeking a Head of U4B Self Serve to lead our global SMB automated acquisition and engagement engine through its next phase of growth. This person will be responsible for accelerating Uber for Business’s self-serve strategies, developing ā€œwhat’s next,ā€ and executing successfully. This will require an understanding of SMB customers and competitors, along with the ability to identify and activate growth opportunities globally and locally, while leading cross-functional teams across product, marketing, and operations.

Uber for Business enables companies of all sizes to access Uber’s mobility and delivery services through a centralized platform—supporting employee travel, meal programs, customer experiences, and more. The Self Serve segment focuses on small and medium-sized businesses, representing >$15B in global SAM across mobility and delivery. This role will lead efforts to regionalize the product experience, strengthen acquisition and retention strategies, and optimize operations to unlock this opportunity at scale.

Success will require disciplined execution, a clear product-market vision, and tight coordination with marketing, product, and community operations teams on growth investments and initiatives. The leader will also partner closely with Product and Global Scaled Solutions (GSS) to identify and mitigate fraud risk, ensuring healthy growth and sustainable unit economics.

The Head of Uber for Business, Self Serve will drive global strategy, execution, and performance—leading a core team of ~5 teammates and partnering with ~20 on partner teams to accelerate adoption, efficiency, and profitability.

**What You’ll Do**

- Act as the global business owner for Uber for Business’s Self Serve segment, accountable for growth, operational and financial performance, and strategic direction

- Lead a cross-functional team spanning marketing, product, operations, and analytics to accelerate adoption and retention globally and by market

- Partner with Product to define regional requirements, shape product roadmaps, and enhance the localized experience for SMBs globally

- Work closely with Marketing to develop and execute scalable acquisition and lifecycle campaigns that drive efficient, sustained growth. Execute and iterate on org-level incentives to drive acquisition and engagement

- Collaborate with Community Operations to experiment with scaled sales and improve conversion through proactive onboarding and with GSS to identify, monitor, and reduce fraud losses while improving the overall customer experience

- Prioritize growth investments, resource allocation, and market focus to maximize return across global regions

- Analyze business performance, surface insights, and adjust strategies dynamically to achieve quantitative goals for revenue, customer growth, and retention

**Basic Qualifications**

- 10+ years of experience, including at least 3 years in senior leadership roles with P&L or growth accountability

- Proven success leading cross-functional teams across product, marketing, and operations to drive scaled growth

- Experience in global or multi-regional businesses, with a focus on digital acquisition, SaaS, or platform-based models

**Preferred Qualifications**

- Leadership experience in SMB, e-commerce, SaaS, or marketplace businesses

- Strategic problem solver who balances long-term vision with near-term execution

- Results-oriented leader who maximizes toward quantitative goals (revenue, cost efficiency, fraud rate), using leading indicators to measure progress

- Ability to influence without direct authority and drive alignment across diverse stakeholder groups

- Deep understanding of self-serve business models, digital funnels, and product-led growth strategies

- Experience managing or partnering closely with marketing, product, and operations teams on global initiatives

- Familiarity with risk and fraud management in digital or financial platforms

- Undergraduate degree in a relevant field; MBA preferred

For Chicago, IL-based roles: The base salary range for this role is USD$199,000 per year - USD$221,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For Washington, DC-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

šŸŽÆ Key Responsibilities

  • Act as the global business owner for Uber for Business’s Self Serve segment, accountable for growth, operational and financial performance, and strategic direction
  • Lead a cross-functional team spanning marketing, product, operations, and analytics to accelerate adoption and retention globally and by market
  • Partner with Product to define regional requirements, shape product roadmaps, and enhance the localized experience for SMBs globally
  • Work closely with Marketing to develop and execute scalable acquisition and lifecycle campaigns that drive efficient, sustained growth. Execute and iterate on org-level incentives to drive acquisition and engagement
  • Collaborate with Community Operations to experiment with scaled sales and improve conversion through proactive onboarding and with GSS to identify, monitor, and reduce fraud losses while improving the overall customer experience
  • Prioritize growth investments, resource allocation, and market focus to maximize return across global regions
  • Analyze business performance, surface insights, and adjust strategies dynamically to achieve quantitative goals for revenue, customer growth, and retention

āœ… Required Qualifications

  • 10+ years of experience, including at least 3 years in senior leadership roles with P&L or growth accountability
  • Proven success leading cross-functional teams across product, marketing, and operations to drive scaled growth
  • Experience in global or multi-regional businesses, with a focus on digital acquisition, SaaS, or platform-based models

šŸ› ļø Required Skills

  • Understanding of SMB customers and competitors
  • Ability to identify and activate growth opportunities globally and locally
  • Disciplined execution
  • Clear product-market vision
  • Tight coordination with marketing, product, and community operations teams

šŸŽ Benefits

  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits

Locations

  • San Francisco, California, United States

Salary

Estimated Salary Rangemedium confidence

250,000 - 400,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Understanding of SMB customers and competitorsintermediate
  • Ability to identify and activate growth opportunities globally and locallyintermediate
  • Disciplined executionintermediate
  • Clear product-market visionintermediate
  • Tight coordination with marketing, product, and community operations teamsintermediate

Required Qualifications

  • 10+ years of experience, including at least 3 years in senior leadership roles with P&L or growth accountability (experience)
  • Proven success leading cross-functional teams across product, marketing, and operations to drive scaled growth (experience)
  • Experience in global or multi-regional businesses, with a focus on digital acquisition, SaaS, or platform-based models (experience)

Preferred Qualifications

  • Leadership experience in SMB, e-commerce, SaaS, or marketplace businesses (experience)
  • Strategic problem solver who balances long-term vision with near-term execution (experience)
  • Results-oriented leader who maximizes toward quantitative goals (revenue, cost efficiency, fraud rate), using leading indicators to measure progress (experience)
  • Ability to influence without direct authority and drive alignment across diverse stakeholder groups (experience)
  • Deep understanding of self-serve business models, digital funnels, and product-led growth strategies (experience)
  • Experience managing or partnering closely with marketing, product, and operations teams on global initiatives (experience)
  • Familiarity with risk and fraud management in digital or financial platforms (experience)
  • Undergraduate degree in a relevant field; MBA preferred (experience)

Responsibilities

  • Act as the global business owner for Uber for Business’s Self Serve segment, accountable for growth, operational and financial performance, and strategic direction
  • Lead a cross-functional team spanning marketing, product, operations, and analytics to accelerate adoption and retention globally and by market
  • Partner with Product to define regional requirements, shape product roadmaps, and enhance the localized experience for SMBs globally
  • Work closely with Marketing to develop and execute scalable acquisition and lifecycle campaigns that drive efficient, sustained growth. Execute and iterate on org-level incentives to drive acquisition and engagement
  • Collaborate with Community Operations to experiment with scaled sales and improve conversion through proactive onboarding and with GSS to identify, monitor, and reduce fraud losses while improving the overall customer experience
  • Prioritize growth investments, resource allocation, and market focus to maximize return across global regions
  • Analyze business performance, surface insights, and adjust strategies dynamically to achieve quantitative goals for revenue, customer growth, and retention

Benefits

  • general: Eligible to participate in Uber's bonus program
  • general: May be offered an equity award & other types of comp
  • general: Eligible for various benefits

Target Your Resume for "Global Head of U4B Self Serve" , Uber

Get personalized recommendations to optimize your resume specifically for Global Head of U4B Self Serve. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Global Head of U4B Self Serve" , Uber

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UberSan FranciscoUnited StatesOperationsOperations

Answer 10 quick questions to check your fit for Global Head of U4B Self Serve @ Uber.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.

Uber logo

Global Head of U4B Self Serve

Uber

Sales Jobs

Global Head of U4B Self Serve

full-timePosted: Oct 30, 2025

Job Description

Global Head of U4B Self Serve

šŸ“‹ Job Overview

The Head of U4B Self Serve will lead Uber for Business's global SMB automated acquisition and engagement engine, focusing on accelerating self-serve strategies and executing growth opportunities. This role involves leading cross-functional teams to enhance product experiences, strengthen acquisition and retention, and optimize operations for small and medium-sized businesses worldwide.

šŸ“ Location: San Francisco, California, United States

šŸ¢ Department: Operations

šŸ“„ Full Description

**About the Role**

We are currently seeking a Head of U4B Self Serve to lead our global SMB automated acquisition and engagement engine through its next phase of growth. This person will be responsible for accelerating Uber for Business’s self-serve strategies, developing ā€œwhat’s next,ā€ and executing successfully. This will require an understanding of SMB customers and competitors, along with the ability to identify and activate growth opportunities globally and locally, while leading cross-functional teams across product, marketing, and operations.

Uber for Business enables companies of all sizes to access Uber’s mobility and delivery services through a centralized platform—supporting employee travel, meal programs, customer experiences, and more. The Self Serve segment focuses on small and medium-sized businesses, representing >$15B in global SAM across mobility and delivery. This role will lead efforts to regionalize the product experience, strengthen acquisition and retention strategies, and optimize operations to unlock this opportunity at scale.

Success will require disciplined execution, a clear product-market vision, and tight coordination with marketing, product, and community operations teams on growth investments and initiatives. The leader will also partner closely with Product and Global Scaled Solutions (GSS) to identify and mitigate fraud risk, ensuring healthy growth and sustainable unit economics.

The Head of Uber for Business, Self Serve will drive global strategy, execution, and performance—leading a core team of ~5 teammates and partnering with ~20 on partner teams to accelerate adoption, efficiency, and profitability.

**What You’ll Do**

- Act as the global business owner for Uber for Business’s Self Serve segment, accountable for growth, operational and financial performance, and strategic direction

- Lead a cross-functional team spanning marketing, product, operations, and analytics to accelerate adoption and retention globally and by market

- Partner with Product to define regional requirements, shape product roadmaps, and enhance the localized experience for SMBs globally

- Work closely with Marketing to develop and execute scalable acquisition and lifecycle campaigns that drive efficient, sustained growth. Execute and iterate on org-level incentives to drive acquisition and engagement

- Collaborate with Community Operations to experiment with scaled sales and improve conversion through proactive onboarding and with GSS to identify, monitor, and reduce fraud losses while improving the overall customer experience

- Prioritize growth investments, resource allocation, and market focus to maximize return across global regions

- Analyze business performance, surface insights, and adjust strategies dynamically to achieve quantitative goals for revenue, customer growth, and retention

**Basic Qualifications**

- 10+ years of experience, including at least 3 years in senior leadership roles with P&L or growth accountability

- Proven success leading cross-functional teams across product, marketing, and operations to drive scaled growth

- Experience in global or multi-regional businesses, with a focus on digital acquisition, SaaS, or platform-based models

**Preferred Qualifications**

- Leadership experience in SMB, e-commerce, SaaS, or marketplace businesses

- Strategic problem solver who balances long-term vision with near-term execution

- Results-oriented leader who maximizes toward quantitative goals (revenue, cost efficiency, fraud rate), using leading indicators to measure progress

- Ability to influence without direct authority and drive alignment across diverse stakeholder groups

- Deep understanding of self-serve business models, digital funnels, and product-led growth strategies

- Experience managing or partnering closely with marketing, product, and operations teams on global initiatives

- Familiarity with risk and fraud management in digital or financial platforms

- Undergraduate degree in a relevant field; MBA preferred

For Chicago, IL-based roles: The base salary range for this role is USD$199,000 per year - USD$221,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For Washington, DC-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

šŸŽÆ Key Responsibilities

  • Act as the global business owner for Uber for Business’s Self Serve segment, accountable for growth, operational and financial performance, and strategic direction
  • Lead a cross-functional team spanning marketing, product, operations, and analytics to accelerate adoption and retention globally and by market
  • Partner with Product to define regional requirements, shape product roadmaps, and enhance the localized experience for SMBs globally
  • Work closely with Marketing to develop and execute scalable acquisition and lifecycle campaigns that drive efficient, sustained growth. Execute and iterate on org-level incentives to drive acquisition and engagement
  • Collaborate with Community Operations to experiment with scaled sales and improve conversion through proactive onboarding and with GSS to identify, monitor, and reduce fraud losses while improving the overall customer experience
  • Prioritize growth investments, resource allocation, and market focus to maximize return across global regions
  • Analyze business performance, surface insights, and adjust strategies dynamically to achieve quantitative goals for revenue, customer growth, and retention

āœ… Required Qualifications

  • 10+ years of experience, including at least 3 years in senior leadership roles with P&L or growth accountability
  • Proven success leading cross-functional teams across product, marketing, and operations to drive scaled growth
  • Experience in global or multi-regional businesses, with a focus on digital acquisition, SaaS, or platform-based models

šŸ› ļø Required Skills

  • Understanding of SMB customers and competitors
  • Ability to identify and activate growth opportunities globally and locally
  • Disciplined execution
  • Clear product-market vision
  • Tight coordination with marketing, product, and community operations teams

šŸŽ Benefits

  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits

Locations

  • San Francisco, California, United States

Salary

Estimated Salary Rangemedium confidence

250,000 - 400,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Understanding of SMB customers and competitorsintermediate
  • Ability to identify and activate growth opportunities globally and locallyintermediate
  • Disciplined executionintermediate
  • Clear product-market visionintermediate
  • Tight coordination with marketing, product, and community operations teamsintermediate

Required Qualifications

  • 10+ years of experience, including at least 3 years in senior leadership roles with P&L or growth accountability (experience)
  • Proven success leading cross-functional teams across product, marketing, and operations to drive scaled growth (experience)
  • Experience in global or multi-regional businesses, with a focus on digital acquisition, SaaS, or platform-based models (experience)

Preferred Qualifications

  • Leadership experience in SMB, e-commerce, SaaS, or marketplace businesses (experience)
  • Strategic problem solver who balances long-term vision with near-term execution (experience)
  • Results-oriented leader who maximizes toward quantitative goals (revenue, cost efficiency, fraud rate), using leading indicators to measure progress (experience)
  • Ability to influence without direct authority and drive alignment across diverse stakeholder groups (experience)
  • Deep understanding of self-serve business models, digital funnels, and product-led growth strategies (experience)
  • Experience managing or partnering closely with marketing, product, and operations teams on global initiatives (experience)
  • Familiarity with risk and fraud management in digital or financial platforms (experience)
  • Undergraduate degree in a relevant field; MBA preferred (experience)

Responsibilities

  • Act as the global business owner for Uber for Business’s Self Serve segment, accountable for growth, operational and financial performance, and strategic direction
  • Lead a cross-functional team spanning marketing, product, operations, and analytics to accelerate adoption and retention globally and by market
  • Partner with Product to define regional requirements, shape product roadmaps, and enhance the localized experience for SMBs globally
  • Work closely with Marketing to develop and execute scalable acquisition and lifecycle campaigns that drive efficient, sustained growth. Execute and iterate on org-level incentives to drive acquisition and engagement
  • Collaborate with Community Operations to experiment with scaled sales and improve conversion through proactive onboarding and with GSS to identify, monitor, and reduce fraud losses while improving the overall customer experience
  • Prioritize growth investments, resource allocation, and market focus to maximize return across global regions
  • Analyze business performance, surface insights, and adjust strategies dynamically to achieve quantitative goals for revenue, customer growth, and retention

Benefits

  • general: Eligible to participate in Uber's bonus program
  • general: May be offered an equity award & other types of comp
  • general: Eligible for various benefits

Target Your Resume for "Global Head of U4B Self Serve" , Uber

Get personalized recommendations to optimize your resume specifically for Global Head of U4B Self Serve. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Global Head of U4B Self Serve" , Uber

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UberSan FranciscoUnited StatesOperationsOperations

Answer 10 quick questions to check your fit for Global Head of U4B Self Serve @ Uber.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.