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Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

Uber

Sales Jobs

Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

full-timePosted: Apr 7, 2025

Job Description

Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

đź“‹ Job Overview

As the Head of Strategic & Enterprise Accounts for Uber Eats Taiwan, you will lead the account management for major local restaurant brands, driving revenue growth and strategic market expansion. This role requires strong leadership, sales acumen, and a deep understanding of solution-based selling to build lasting partnerships and maximize customer lifetime value.

📍 Location: Taipei City, Taipei City, Taiwan (ROC)

🏢 Department: Sales & Account Management

đź“„ Full Description

**About the Role**

As the Head of Strategic & Enterprise Accounts, you will lead, develop, and scale the account management for Taiwan’s largest local restaurant brands on Uber Eats. You will drive revenue growth, customer retention, and strategic market expansion while ensuring alignment with Uber’s broader commercial strategy. This role requires strong leadership, sales acumen, and a deep understanding of solution-based selling.

You will lead a team of Account Managers to build lasting partnerships with key customers, driving cross-sell, upsell, and maximizing customer lifetime value. Your ability to engage senior stakeholders, develop market-specific strategies, and drive execution will be critical to success.

### What You Will Do

**Leadership & Team Development**

- Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption

- Foster a culture of performance, accountability, and professional development

- Set clear goals, provide ongoing feedback, and build succession pipelines


**Commercial Strategy & Execution**

- Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives

- Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets

- Ensure sales forecasting, pipeline management, and account planning are effectively executed

- Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly

- Expand Uber’s footprint in key segments by building strong relationships with major accounts


**Customer & Market Engagement**

- Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact

- Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach

- Drive cross-functional collaboration with Product, Operations, and Marketing teams to tailor solutions to customer needs


**Financial & Operational Excellence**

- Own revenue targets and P&L accountability for the Strategic & Enterprise segment in Uber Eats Taiwan

- Identify opportunities to improve sales efficiency, increase quota attainment, and optimize pricing models

- Implement best-in-class processes for tracking performance, KPIs, and customer success in partnership with Commercial Operations


**Stakeholder Management & Cross-Functional Alignment**

- Collaborate with regional and global leadership to shape Uber’s commercial strategy in Taiwan

- Ensure alignment with cross-functional teams to drive product-market fit and support market-specific nuances

- Advocate for customer feedback to influence product development and innovation

- Represent Uber in industry events, conferences, and executive-level business engagements

- Ensure alignment between local market operations and global commercial initiatives to drive consistency and scale


### Basic Qualifications

- 10+ years of experience in sales, account management, or commercial leadership roles

- Fluency in Mandarin and English

- Experience leading high-performing account management teams in a fast-paced environment

- Strong track record of driving revenue growth, customer retention, and solution-based selling

- Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level)

- Strong analytical and data-driven approach to decision-making

- Experience working in complex, matrixed, and cross-functional global organizations


### Preferred Qualifications

- Experience operating in the tech or eCommerce industry

- Knowledge of Taiwan’s F&B industry and partnership landscape (e.g. cross-industry with FMCG)

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).

\*Persons with disabilities are welcome to apply.

🎯 Key Responsibilities

  • Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption
  • Foster a culture of performance, accountability, and professional development
  • Set clear goals, provide ongoing feedback, and build succession pipelines
  • Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives
  • Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets
  • Ensure sales forecasting, pipeline management, and account planning are effectively executed
  • Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly
  • Expand Uber’s footprint in key segments by building strong relationships with major accounts
  • Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact
  • Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach
  • Drive cross-functional collaboration with Product, Operations, and Marketing teams to tailor solutions to customer needs
  • Own revenue targets and P&L accountability for the Strategic & Enterprise segment in Uber Eats Taiwan
  • Identify opportunities to improve sales efficiency, increase quota attainment, and optimize pricing models
  • Implement best-in-class processes for tracking performance, KPIs, and customer success in partnership with Commercial Operations
  • Collaborate with regional and global leadership to shape Uber’s commercial strategy in Taiwan
  • Ensure alignment with cross-functional teams to drive product-market fit and support market-specific nuances
  • Advocate for customer feedback to influence product development and innovation
  • Represent Uber in industry events, conferences, and executive-level business engagements
  • Ensure alignment between local market operations and global commercial initiatives to drive consistency and scale

âś… Required Qualifications

  • 10+ years of experience in sales, account management, or commercial leadership roles
  • Fluency in Mandarin and English
  • Experience leading high-performing account management teams in a fast-paced environment
  • Strong track record of driving revenue growth, customer retention, and solution-based selling
  • Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level)
  • Strong analytical and data-driven approach to decision-making
  • Experience working in complex, matrixed, and cross-functional global organizations

🛠️ Required Skills

  • Leadership
  • Sales acumen
  • Solution-based selling
  • Engagement with senior stakeholders
  • Analytical and data-driven decision-making
  • Cross-functional collaboration

Locations

  • Taipei City, Taipei City, Taiwan (ROC)

Salary

Estimated Salary Rangemedium confidence

120,000 - 180,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadershipintermediate
  • Sales acumenintermediate
  • Solution-based sellingintermediate
  • Engagement with senior stakeholdersintermediate
  • Analytical and data-driven decision-makingintermediate
  • Cross-functional collaborationintermediate

Required Qualifications

  • 10+ years of experience in sales, account management, or commercial leadership roles (experience)
  • Fluency in Mandarin and English (experience)
  • Experience leading high-performing account management teams in a fast-paced environment (experience)
  • Strong track record of driving revenue growth, customer retention, and solution-based selling (experience)
  • Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level) (experience)
  • Strong analytical and data-driven approach to decision-making (experience)
  • Experience working in complex, matrixed, and cross-functional global organizations (experience)

Preferred Qualifications

  • Experience operating in the tech or eCommerce industry (experience)
  • Knowledge of Taiwan’s F&B industry and partnership landscape (e.g. cross-industry with FMCG) (experience)

Responsibilities

  • Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption
  • Foster a culture of performance, accountability, and professional development
  • Set clear goals, provide ongoing feedback, and build succession pipelines
  • Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives
  • Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets
  • Ensure sales forecasting, pipeline management, and account planning are effectively executed
  • Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly
  • Expand Uber’s footprint in key segments by building strong relationships with major accounts
  • Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact
  • Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach
  • Drive cross-functional collaboration with Product, Operations, and Marketing teams to tailor solutions to customer needs
  • Own revenue targets and P&L accountability for the Strategic & Enterprise segment in Uber Eats Taiwan
  • Identify opportunities to improve sales efficiency, increase quota attainment, and optimize pricing models
  • Implement best-in-class processes for tracking performance, KPIs, and customer success in partnership with Commercial Operations
  • Collaborate with regional and global leadership to shape Uber’s commercial strategy in Taiwan
  • Ensure alignment with cross-functional teams to drive product-market fit and support market-specific nuances
  • Advocate for customer feedback to influence product development and innovation
  • Represent Uber in industry events, conferences, and executive-level business engagements
  • Ensure alignment between local market operations and global commercial initiatives to drive consistency and scale

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Uber logo

Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

Uber

Sales Jobs

Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

full-timePosted: Apr 7, 2025

Job Description

Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

đź“‹ Job Overview

As the Head of Strategic & Enterprise Accounts for Uber Eats Taiwan, you will lead the account management for major local restaurant brands, driving revenue growth and strategic market expansion. This role requires strong leadership, sales acumen, and a deep understanding of solution-based selling to build lasting partnerships and maximize customer lifetime value.

📍 Location: Taipei City, Taipei City, Taiwan (ROC)

🏢 Department: Sales & Account Management

đź“„ Full Description

**About the Role**

As the Head of Strategic & Enterprise Accounts, you will lead, develop, and scale the account management for Taiwan’s largest local restaurant brands on Uber Eats. You will drive revenue growth, customer retention, and strategic market expansion while ensuring alignment with Uber’s broader commercial strategy. This role requires strong leadership, sales acumen, and a deep understanding of solution-based selling.

You will lead a team of Account Managers to build lasting partnerships with key customers, driving cross-sell, upsell, and maximizing customer lifetime value. Your ability to engage senior stakeholders, develop market-specific strategies, and drive execution will be critical to success.

### What You Will Do

**Leadership & Team Development**

- Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption

- Foster a culture of performance, accountability, and professional development

- Set clear goals, provide ongoing feedback, and build succession pipelines


**Commercial Strategy & Execution**

- Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives

- Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets

- Ensure sales forecasting, pipeline management, and account planning are effectively executed

- Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly

- Expand Uber’s footprint in key segments by building strong relationships with major accounts


**Customer & Market Engagement**

- Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact

- Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach

- Drive cross-functional collaboration with Product, Operations, and Marketing teams to tailor solutions to customer needs


**Financial & Operational Excellence**

- Own revenue targets and P&L accountability for the Strategic & Enterprise segment in Uber Eats Taiwan

- Identify opportunities to improve sales efficiency, increase quota attainment, and optimize pricing models

- Implement best-in-class processes for tracking performance, KPIs, and customer success in partnership with Commercial Operations


**Stakeholder Management & Cross-Functional Alignment**

- Collaborate with regional and global leadership to shape Uber’s commercial strategy in Taiwan

- Ensure alignment with cross-functional teams to drive product-market fit and support market-specific nuances

- Advocate for customer feedback to influence product development and innovation

- Represent Uber in industry events, conferences, and executive-level business engagements

- Ensure alignment between local market operations and global commercial initiatives to drive consistency and scale


### Basic Qualifications

- 10+ years of experience in sales, account management, or commercial leadership roles

- Fluency in Mandarin and English

- Experience leading high-performing account management teams in a fast-paced environment

- Strong track record of driving revenue growth, customer retention, and solution-based selling

- Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level)

- Strong analytical and data-driven approach to decision-making

- Experience working in complex, matrixed, and cross-functional global organizations


### Preferred Qualifications

- Experience operating in the tech or eCommerce industry

- Knowledge of Taiwan’s F&B industry and partnership landscape (e.g. cross-industry with FMCG)

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).

\*Persons with disabilities are welcome to apply.

🎯 Key Responsibilities

  • Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption
  • Foster a culture of performance, accountability, and professional development
  • Set clear goals, provide ongoing feedback, and build succession pipelines
  • Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives
  • Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets
  • Ensure sales forecasting, pipeline management, and account planning are effectively executed
  • Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly
  • Expand Uber’s footprint in key segments by building strong relationships with major accounts
  • Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact
  • Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach
  • Drive cross-functional collaboration with Product, Operations, and Marketing teams to tailor solutions to customer needs
  • Own revenue targets and P&L accountability for the Strategic & Enterprise segment in Uber Eats Taiwan
  • Identify opportunities to improve sales efficiency, increase quota attainment, and optimize pricing models
  • Implement best-in-class processes for tracking performance, KPIs, and customer success in partnership with Commercial Operations
  • Collaborate with regional and global leadership to shape Uber’s commercial strategy in Taiwan
  • Ensure alignment with cross-functional teams to drive product-market fit and support market-specific nuances
  • Advocate for customer feedback to influence product development and innovation
  • Represent Uber in industry events, conferences, and executive-level business engagements
  • Ensure alignment between local market operations and global commercial initiatives to drive consistency and scale

âś… Required Qualifications

  • 10+ years of experience in sales, account management, or commercial leadership roles
  • Fluency in Mandarin and English
  • Experience leading high-performing account management teams in a fast-paced environment
  • Strong track record of driving revenue growth, customer retention, and solution-based selling
  • Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level)
  • Strong analytical and data-driven approach to decision-making
  • Experience working in complex, matrixed, and cross-functional global organizations

🛠️ Required Skills

  • Leadership
  • Sales acumen
  • Solution-based selling
  • Engagement with senior stakeholders
  • Analytical and data-driven decision-making
  • Cross-functional collaboration

Locations

  • Taipei City, Taipei City, Taiwan (ROC)

Salary

Estimated Salary Rangemedium confidence

120,000 - 180,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadershipintermediate
  • Sales acumenintermediate
  • Solution-based sellingintermediate
  • Engagement with senior stakeholdersintermediate
  • Analytical and data-driven decision-makingintermediate
  • Cross-functional collaborationintermediate

Required Qualifications

  • 10+ years of experience in sales, account management, or commercial leadership roles (experience)
  • Fluency in Mandarin and English (experience)
  • Experience leading high-performing account management teams in a fast-paced environment (experience)
  • Strong track record of driving revenue growth, customer retention, and solution-based selling (experience)
  • Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level) (experience)
  • Strong analytical and data-driven approach to decision-making (experience)
  • Experience working in complex, matrixed, and cross-functional global organizations (experience)

Preferred Qualifications

  • Experience operating in the tech or eCommerce industry (experience)
  • Knowledge of Taiwan’s F&B industry and partnership landscape (e.g. cross-industry with FMCG) (experience)

Responsibilities

  • Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption
  • Foster a culture of performance, accountability, and professional development
  • Set clear goals, provide ongoing feedback, and build succession pipelines
  • Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives
  • Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets
  • Ensure sales forecasting, pipeline management, and account planning are effectively executed
  • Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly
  • Expand Uber’s footprint in key segments by building strong relationships with major accounts
  • Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact
  • Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach
  • Drive cross-functional collaboration with Product, Operations, and Marketing teams to tailor solutions to customer needs
  • Own revenue targets and P&L accountability for the Strategic & Enterprise segment in Uber Eats Taiwan
  • Identify opportunities to improve sales efficiency, increase quota attainment, and optimize pricing models
  • Implement best-in-class processes for tracking performance, KPIs, and customer success in partnership with Commercial Operations
  • Collaborate with regional and global leadership to shape Uber’s commercial strategy in Taiwan
  • Ensure alignment with cross-functional teams to drive product-market fit and support market-specific nuances
  • Advocate for customer feedback to influence product development and innovation
  • Represent Uber in industry events, conferences, and executive-level business engagements
  • Ensure alignment between local market operations and global commercial initiatives to drive consistency and scale

Target Your Resume for "Head of Strategic & Enterprise Accounts, Uber Eats Taiwan" , Uber

Get personalized recommendations to optimize your resume specifically for Head of Strategic & Enterprise Accounts, Uber Eats Taiwan. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Head of Strategic & Enterprise Accounts, Uber Eats Taiwan" , Uber

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UberTaipei CityTaiwan (ROC)Sales & Account ManagementSales & Account Management

Answer 10 quick questions to check your fit for Head of Strategic & Enterprise Accounts, Uber Eats Taiwan @ Uber.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.