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Manager of Account Management

Uber

Sales Jobs

Manager of Account Management

full-timePosted: Jun 4, 2025

Job Description

Manager of Account Management

๐Ÿ“‹ Job Overview

The Manager of Account Management at Uber Eats NorCal will lead a team focused on growing merchant partnerships in San Francisco. Responsibilities include team leadership, driving selection growth, stakeholder management, and strategic local impact. This role offers the opportunity to significantly influence the organization's success in the region.

๐Ÿ“ Location: San Francisco, California, United States

๐Ÿข Department: Sales & Account Management

๐Ÿ“„ Full Description

**About the Role**

The Uber Eats Northern California Team (NorCal) is looking for a Manager of our Account Management team (based in San Francisco), where we have one of the biggest opportunities on selection & growth.

In this role, you will manage a team of Account Managers who are responsible for growing merchants in their market, you will be responsible for making commercial decisions to help us achieve our goal of winning selection, street by street and geo by geo. The role provides the opportunity to have a meaningful impact on the organization.

As the Manager of Account Management, you'll own the success of your geographical area, from achieving results to optimizing the selection mix. You'll collaborate with Sales teams to cultivate a strong selection funnel. As a senior team member, you'll leverage your coaching expertise to coach team members at various levels and will lead critical projects.

**What You'll Do**

- Team Leadership and Development โ€“ You'll lead a team of skilled individual contributors focused on retaining and growing our restaurant partners. Your approach will be people-first, actively supporting your team's development and growth opportunities.
- Drive Selection Growth - You'll be instrumental in boosting merchant revenue and value on Uber Eats by deepening our partnerships. This involves effectively leveraging Uber Eats tools like marketing and product adoption, alongside pioneering new and innovative initiatives. You will guide, coach and follow up with your team in the following areas:
- Book of Business (BoB) Management
- Upselling marketing portfolio
- Increase Membership Penetration.
- Client Facing Time & Deliverables (Business Reviews)
- Stakeholder Management โ€“ You'll expertly manage stakeholder relationships, working cross-functionally with our Sales, Product, Operations & Analytics teams to enhance the restaurant partner experience and achieve revenue targets.
- Strategic Local Impact โ€“ Collaborate with the Leadership Team team across the Eats West organization to develop and execute the overarching strategy for retaining and growing our SMB restaurant partner base.

Basic Qualifications

- Minimum 5+ years of experience in an account management or sales role
- Minimum 2+ years people management/team lead experience
- Previous work experience in a client facing role or leading teams with client facing roles.
- Previous stakeholder management experience (interaction with +2 other areas)

Preferred Qualifications

- Extensive track record managing, coaching and developing Account Managers and buidling high-performing teams
- Experience being a leader among peers, influencing cross-functional partners and setting an example for others
- Proficiency in using data analysis to inform strategic decision-making and generate practical recommendations
- Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
- An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes
- Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment
- Excellent at building and auditing account management processes along with analyzing and articulating problems and opportunities
- Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships and foster collaboration
- Bachelors degree

For San Francisco, CA-based roles: The total on-target earnings (OTE)ย  range for this position is USD $205,714 - $228,571 The OTE includes a base salary range of USD $144,000 - $160,000 and an annualized cash variable incentive target range of $61,714 - $68,571.ย  The cash variable incentive payment is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uberโ€™s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

๐ŸŽฏ Key Responsibilities

  • Lead a team of skilled individual contributors focused on retaining and growing restaurant partners
  • Drive selection growth by boosting merchant revenue and value on Uber Eats through deepening partnerships and leveraging tools
  • Manage stakeholder relationships, working cross-functionally with Sales, Product, Operations & Analytics teams
  • Collaborate with the Leadership Team to develop and execute strategy for retaining and growing SMB restaurant partner base

โœ… Required Qualifications

  • Minimum 5+ years of experience in an account management or sales role
  • Minimum 2+ years people management/team lead experience
  • Previous work experience in a client facing role or leading teams with client facing roles
  • Previous stakeholder management experience (interaction with +2 other areas)

๐Ÿ› ๏ธ Required Skills

  • Team leadership and development
  • Coaching and mentoring
  • Strategic decision-making
  • Data analysis
  • Stakeholder management
  • Cross-functional collaboration
  • Initiative leadership
  • Interpersonal and communication skills
  • Relationship building

๐ŸŽ Benefits

  • Equity award
  • Other forms of compensation
  • Various benefits (details at https://www.uber.com/careers/benefits)

Locations

  • San Francisco, California, United States

Salary

205,714 - 228,571 USD / yearly

Estimated Salary Rangemedium confidence

120,000 - 180,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Team leadership and developmentintermediate
  • Coaching and mentoringintermediate
  • Strategic decision-makingintermediate
  • Data analysisintermediate
  • Stakeholder managementintermediate
  • Cross-functional collaborationintermediate
  • Initiative leadershipintermediate
  • Interpersonal and communication skillsintermediate
  • Relationship buildingintermediate

Required Qualifications

  • Minimum 5+ years of experience in an account management or sales role (experience)
  • Minimum 2+ years people management/team lead experience (experience)
  • Previous work experience in a client facing role or leading teams with client facing roles (experience)
  • Previous stakeholder management experience (interaction with +2 other areas) (experience)

Preferred Qualifications

  • Extensive track record managing, coaching and developing Account Managers and building high-performing teams (experience)
  • Experience being a leader among peers, influencing cross-functional partners and setting an example for others (experience)
  • Proficiency in using data analysis to inform strategic decision-making and generate practical recommendations (experience)
  • Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment (experience)
  • An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes (experience)
  • Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment (experience)
  • Excellent at building and auditing account management processes along with analyzing and articulating problems and opportunities (experience)
  • Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships and foster collaboration (experience)
  • Bachelors degree (experience)

Responsibilities

  • Lead a team of skilled individual contributors focused on retaining and growing restaurant partners
  • Drive selection growth by boosting merchant revenue and value on Uber Eats through deepening partnerships and leveraging tools
  • Manage stakeholder relationships, working cross-functionally with Sales, Product, Operations & Analytics teams
  • Collaborate with the Leadership Team to develop and execute strategy for retaining and growing SMB restaurant partner base

Benefits

  • general: Equity award
  • general: Other forms of compensation
  • general: Various benefits (details at https://www.uber.com/careers/benefits)

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Uber logo

Manager of Account Management

Uber

Sales Jobs

Manager of Account Management

full-timePosted: Jun 4, 2025

Job Description

Manager of Account Management

๐Ÿ“‹ Job Overview

The Manager of Account Management at Uber Eats NorCal will lead a team focused on growing merchant partnerships in San Francisco. Responsibilities include team leadership, driving selection growth, stakeholder management, and strategic local impact. This role offers the opportunity to significantly influence the organization's success in the region.

๐Ÿ“ Location: San Francisco, California, United States

๐Ÿข Department: Sales & Account Management

๐Ÿ“„ Full Description

**About the Role**

The Uber Eats Northern California Team (NorCal) is looking for a Manager of our Account Management team (based in San Francisco), where we have one of the biggest opportunities on selection & growth.

In this role, you will manage a team of Account Managers who are responsible for growing merchants in their market, you will be responsible for making commercial decisions to help us achieve our goal of winning selection, street by street and geo by geo. The role provides the opportunity to have a meaningful impact on the organization.

As the Manager of Account Management, you'll own the success of your geographical area, from achieving results to optimizing the selection mix. You'll collaborate with Sales teams to cultivate a strong selection funnel. As a senior team member, you'll leverage your coaching expertise to coach team members at various levels and will lead critical projects.

**What You'll Do**

- Team Leadership and Development โ€“ You'll lead a team of skilled individual contributors focused on retaining and growing our restaurant partners. Your approach will be people-first, actively supporting your team's development and growth opportunities.
- Drive Selection Growth - You'll be instrumental in boosting merchant revenue and value on Uber Eats by deepening our partnerships. This involves effectively leveraging Uber Eats tools like marketing and product adoption, alongside pioneering new and innovative initiatives. You will guide, coach and follow up with your team in the following areas:
- Book of Business (BoB) Management
- Upselling marketing portfolio
- Increase Membership Penetration.
- Client Facing Time & Deliverables (Business Reviews)
- Stakeholder Management โ€“ You'll expertly manage stakeholder relationships, working cross-functionally with our Sales, Product, Operations & Analytics teams to enhance the restaurant partner experience and achieve revenue targets.
- Strategic Local Impact โ€“ Collaborate with the Leadership Team team across the Eats West organization to develop and execute the overarching strategy for retaining and growing our SMB restaurant partner base.

Basic Qualifications

- Minimum 5+ years of experience in an account management or sales role
- Minimum 2+ years people management/team lead experience
- Previous work experience in a client facing role or leading teams with client facing roles.
- Previous stakeholder management experience (interaction with +2 other areas)

Preferred Qualifications

- Extensive track record managing, coaching and developing Account Managers and buidling high-performing teams
- Experience being a leader among peers, influencing cross-functional partners and setting an example for others
- Proficiency in using data analysis to inform strategic decision-making and generate practical recommendations
- Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
- An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes
- Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment
- Excellent at building and auditing account management processes along with analyzing and articulating problems and opportunities
- Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships and foster collaboration
- Bachelors degree

For San Francisco, CA-based roles: The total on-target earnings (OTE)ย  range for this position is USD $205,714 - $228,571 The OTE includes a base salary range of USD $144,000 - $160,000 and an annualized cash variable incentive target range of $61,714 - $68,571.ย  The cash variable incentive payment is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uberโ€™s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

๐ŸŽฏ Key Responsibilities

  • Lead a team of skilled individual contributors focused on retaining and growing restaurant partners
  • Drive selection growth by boosting merchant revenue and value on Uber Eats through deepening partnerships and leveraging tools
  • Manage stakeholder relationships, working cross-functionally with Sales, Product, Operations & Analytics teams
  • Collaborate with the Leadership Team to develop and execute strategy for retaining and growing SMB restaurant partner base

โœ… Required Qualifications

  • Minimum 5+ years of experience in an account management or sales role
  • Minimum 2+ years people management/team lead experience
  • Previous work experience in a client facing role or leading teams with client facing roles
  • Previous stakeholder management experience (interaction with +2 other areas)

๐Ÿ› ๏ธ Required Skills

  • Team leadership and development
  • Coaching and mentoring
  • Strategic decision-making
  • Data analysis
  • Stakeholder management
  • Cross-functional collaboration
  • Initiative leadership
  • Interpersonal and communication skills
  • Relationship building

๐ŸŽ Benefits

  • Equity award
  • Other forms of compensation
  • Various benefits (details at https://www.uber.com/careers/benefits)

Locations

  • San Francisco, California, United States

Salary

205,714 - 228,571 USD / yearly

Estimated Salary Rangemedium confidence

120,000 - 180,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Team leadership and developmentintermediate
  • Coaching and mentoringintermediate
  • Strategic decision-makingintermediate
  • Data analysisintermediate
  • Stakeholder managementintermediate
  • Cross-functional collaborationintermediate
  • Initiative leadershipintermediate
  • Interpersonal and communication skillsintermediate
  • Relationship buildingintermediate

Required Qualifications

  • Minimum 5+ years of experience in an account management or sales role (experience)
  • Minimum 2+ years people management/team lead experience (experience)
  • Previous work experience in a client facing role or leading teams with client facing roles (experience)
  • Previous stakeholder management experience (interaction with +2 other areas) (experience)

Preferred Qualifications

  • Extensive track record managing, coaching and developing Account Managers and building high-performing teams (experience)
  • Experience being a leader among peers, influencing cross-functional partners and setting an example for others (experience)
  • Proficiency in using data analysis to inform strategic decision-making and generate practical recommendations (experience)
  • Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment (experience)
  • An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes (experience)
  • Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment (experience)
  • Excellent at building and auditing account management processes along with analyzing and articulating problems and opportunities (experience)
  • Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships and foster collaboration (experience)
  • Bachelors degree (experience)

Responsibilities

  • Lead a team of skilled individual contributors focused on retaining and growing restaurant partners
  • Drive selection growth by boosting merchant revenue and value on Uber Eats through deepening partnerships and leveraging tools
  • Manage stakeholder relationships, working cross-functionally with Sales, Product, Operations & Analytics teams
  • Collaborate with the Leadership Team to develop and execute strategy for retaining and growing SMB restaurant partner base

Benefits

  • general: Equity award
  • general: Other forms of compensation
  • general: Various benefits (details at https://www.uber.com/careers/benefits)

Target Your Resume for "Manager of Account Management" , Uber

Get personalized recommendations to optimize your resume specifically for Manager of Account Management. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Manager of Account Management" , Uber

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UberSan FranciscoUnited StatesSales & Account ManagementSales & Account Management

Answer 10 quick questions to check your fit for Manager of Account Management @ Uber.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.