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Senior Operations Manager, US&C Growth Ops, Retail

Uber

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Senior Operations Manager, US&C Growth Ops, Retail

full-timePosted: Jul 7, 2025

Job Description

Senior Operations Manager, US&C Growth Ops, Retail

šŸ“‹ Job Overview

As a Senior Strategic Operations Manager on the Pricing & Business Intelligence team at Uber Eats, you will play a critical role in scaling and optimizing the grocery and retail business across the U.S. and Canada. You'll work on shaping pricing strategy, uncovering insights, and growing features like Add-Ons and Bundling to enhance affordability and customer value. This role requires collaboration with various teams and a knack for solving ambiguous problems with data.

šŸ“ Location: New York, New York, United States

šŸ¢ Department: Operations

šŸ“„ Full Description

# **About the Role**

Grocery and Retail is one of the fastest-growing categories at Uber Eats, helping consumers get everything from everyday essentials to specialty items delivered quickly and reliably. As a Senior Strategic Operations Manager on the Pricing & Business Intelligence team, you’ll play a critical role in scaling and optimizing this business across the U.S. and Canada.

You’ll work across several high-impact areas—shaping pricing strategy, uncovering performance and user insights, and helping grow surfaces like Add-Ons and Bundling that improve affordability and customer value. This is a highly cross-functional role, well-suited for someone who enjoys solving ambiguous problems, working with data, and collaborating closely with teams across Product, Engineering, Data Science, Ops, and Finance.

**What You Will do**

- Leverage Data to Guide Strategy: Analyze user behavior, pricing dynamics, and growth trends to shape our growth strategy.
- Lead High-Impact Initiatives: Tackle complex problems across pricing, user engagement, and growth. Bring structure to ambiguity and lead projects from strategy to execution.
- Drive Cross-Functional Alignment: Work closely with Product, Data Science, Finance, and Ops to align on priorities, design experiments, and execute strategic initiatives.
- Build Tools for Impact: Develop dashboards, reporting, and strategic narratives that enable teams to act quickly and confidently.
- Deliver Meaningful, Measurable Impact: Focus on work that improves the user experience, boosts engagement, and supports long-term growth.

**Basic Qualifications**

- 4+ years of professional experience in operations, strategy, analytics, product, consulting, or a related field
- Bachelor’s degree in Business, Economics, Engineering, Data Science, or a related quantitative field
- Proficiency in SQL and strong skills in Excel/Google Sheets

**Preferred Qualifications**

- Proven ability to use data to inform strategy, identify trends, and optimize performance—including user-level analysis and segmentation
- Strong verbal and written communication skills, with the ability to translate complex analyses into clear, actionable insights
- Proven ability to work across teams and align stakeholders around shared goals
- Background in pricing strategy, user segmentation, or growth analytics within tech, e-commerce, or marketplace environments
- Experience informing or supporting A/B tests or marketplace experiments
- Strong critical thinking skills and comfort navigating ambiguity with a structured, analytical approach
- Familiarity with Python, R, or business intelligence tools such as Looker or Tableau
- Experience with financial modeling, forecasting, or budgeting, and the ability to connect financial outcomes to business strategy

For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

šŸŽÆ Key Responsibilities

  • Leverage Data to Guide Strategy: Analyze user behavior, pricing dynamics, and growth trends to shape our growth strategy.
  • Lead High-Impact Initiatives: Tackle complex problems across pricing, user engagement, and growth. Bring structure to ambiguity and lead projects from strategy to execution.
  • Drive Cross-Functional Alignment: Work closely with Product, Data Science, Finance, and Ops to align on priorities, design experiments, and execute strategic initiatives.
  • Build Tools for Impact: Develop dashboards, reporting, and strategic narratives that enable teams to act quickly and confidently.
  • Deliver Meaningful, Measurable Impact: Focus on work that improves the user experience, boosts engagement, and supports long-term growth.

āœ… Required Qualifications

  • 4+ years of professional experience in operations, strategy, analytics, product, consulting, or a related field
  • Bachelor’s degree in Business, Economics, Engineering, Data Science, or a related quantitative field
  • Proficiency in SQL and strong skills in Excel/Google Sheets

šŸ› ļø Required Skills

  • Proficiency in SQL
  • Strong skills in Excel/Google Sheets
  • Data analysis
  • Cross-functional collaboration
  • Project leadership
  • Strategic thinking

šŸŽ Benefits

  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits (details at https://www.uber.com/careers/benefits)

Locations

  • New York, New York, United States

Salary

129,000 - 143,000 USD / yearly

Estimated Salary Rangemedium confidence

120,000 - 180,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Proficiency in SQLintermediate
  • Strong skills in Excel/Google Sheetsintermediate
  • Data analysisintermediate
  • Cross-functional collaborationintermediate
  • Project leadershipintermediate
  • Strategic thinkingintermediate

Required Qualifications

  • 4+ years of professional experience in operations, strategy, analytics, product, consulting, or a related field (experience)
  • Bachelor’s degree in Business, Economics, Engineering, Data Science, or a related quantitative field (experience)
  • Proficiency in SQL and strong skills in Excel/Google Sheets (experience)

Preferred Qualifications

  • Proven ability to use data to inform strategy, identify trends, and optimize performance—including user-level analysis and segmentation (experience)
  • Strong verbal and written communication skills, with the ability to translate complex analyses into clear, actionable insights (experience)
  • Proven ability to work across teams and align stakeholders around shared goals (experience)
  • Background in pricing strategy, user segmentation, or growth analytics within tech, e-commerce, or marketplace environments (experience)
  • Experience informing or supporting A/B tests or marketplace experiments (experience)
  • Strong critical thinking skills and comfort navigating ambiguity with a structured, analytical approach (experience)
  • Familiarity with Python, R, or business intelligence tools such as Looker or Tableau (experience)
  • Experience with financial modeling, forecasting, or budgeting, and the ability to connect financial outcomes to business strategy (experience)

Responsibilities

  • Leverage Data to Guide Strategy: Analyze user behavior, pricing dynamics, and growth trends to shape our growth strategy.
  • Lead High-Impact Initiatives: Tackle complex problems across pricing, user engagement, and growth. Bring structure to ambiguity and lead projects from strategy to execution.
  • Drive Cross-Functional Alignment: Work closely with Product, Data Science, Finance, and Ops to align on priorities, design experiments, and execute strategic initiatives.
  • Build Tools for Impact: Develop dashboards, reporting, and strategic narratives that enable teams to act quickly and confidently.
  • Deliver Meaningful, Measurable Impact: Focus on work that improves the user experience, boosts engagement, and supports long-term growth.

Benefits

  • general: Eligible to participate in Uber's bonus program
  • general: May be offered an equity award & other types of comp
  • general: Eligible for various benefits (details at https://www.uber.com/careers/benefits)

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Uber logo

Senior Operations Manager, US&C Growth Ops, Retail

Uber

Other Jobs

Senior Operations Manager, US&C Growth Ops, Retail

full-timePosted: Jul 7, 2025

Job Description

Senior Operations Manager, US&C Growth Ops, Retail

šŸ“‹ Job Overview

As a Senior Strategic Operations Manager on the Pricing & Business Intelligence team at Uber Eats, you will play a critical role in scaling and optimizing the grocery and retail business across the U.S. and Canada. You'll work on shaping pricing strategy, uncovering insights, and growing features like Add-Ons and Bundling to enhance affordability and customer value. This role requires collaboration with various teams and a knack for solving ambiguous problems with data.

šŸ“ Location: New York, New York, United States

šŸ¢ Department: Operations

šŸ“„ Full Description

# **About the Role**

Grocery and Retail is one of the fastest-growing categories at Uber Eats, helping consumers get everything from everyday essentials to specialty items delivered quickly and reliably. As a Senior Strategic Operations Manager on the Pricing & Business Intelligence team, you’ll play a critical role in scaling and optimizing this business across the U.S. and Canada.

You’ll work across several high-impact areas—shaping pricing strategy, uncovering performance and user insights, and helping grow surfaces like Add-Ons and Bundling that improve affordability and customer value. This is a highly cross-functional role, well-suited for someone who enjoys solving ambiguous problems, working with data, and collaborating closely with teams across Product, Engineering, Data Science, Ops, and Finance.

**What You Will do**

- Leverage Data to Guide Strategy: Analyze user behavior, pricing dynamics, and growth trends to shape our growth strategy.
- Lead High-Impact Initiatives: Tackle complex problems across pricing, user engagement, and growth. Bring structure to ambiguity and lead projects from strategy to execution.
- Drive Cross-Functional Alignment: Work closely with Product, Data Science, Finance, and Ops to align on priorities, design experiments, and execute strategic initiatives.
- Build Tools for Impact: Develop dashboards, reporting, and strategic narratives that enable teams to act quickly and confidently.
- Deliver Meaningful, Measurable Impact: Focus on work that improves the user experience, boosts engagement, and supports long-term growth.

**Basic Qualifications**

- 4+ years of professional experience in operations, strategy, analytics, product, consulting, or a related field
- Bachelor’s degree in Business, Economics, Engineering, Data Science, or a related quantitative field
- Proficiency in SQL and strong skills in Excel/Google Sheets

**Preferred Qualifications**

- Proven ability to use data to inform strategy, identify trends, and optimize performance—including user-level analysis and segmentation
- Strong verbal and written communication skills, with the ability to translate complex analyses into clear, actionable insights
- Proven ability to work across teams and align stakeholders around shared goals
- Background in pricing strategy, user segmentation, or growth analytics within tech, e-commerce, or marketplace environments
- Experience informing or supporting A/B tests or marketplace experiments
- Strong critical thinking skills and comfort navigating ambiguity with a structured, analytical approach
- Familiarity with Python, R, or business intelligence tools such as Looker or Tableau
- Experience with financial modeling, forecasting, or budgeting, and the ability to connect financial outcomes to business strategy

For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

šŸŽÆ Key Responsibilities

  • Leverage Data to Guide Strategy: Analyze user behavior, pricing dynamics, and growth trends to shape our growth strategy.
  • Lead High-Impact Initiatives: Tackle complex problems across pricing, user engagement, and growth. Bring structure to ambiguity and lead projects from strategy to execution.
  • Drive Cross-Functional Alignment: Work closely with Product, Data Science, Finance, and Ops to align on priorities, design experiments, and execute strategic initiatives.
  • Build Tools for Impact: Develop dashboards, reporting, and strategic narratives that enable teams to act quickly and confidently.
  • Deliver Meaningful, Measurable Impact: Focus on work that improves the user experience, boosts engagement, and supports long-term growth.

āœ… Required Qualifications

  • 4+ years of professional experience in operations, strategy, analytics, product, consulting, or a related field
  • Bachelor’s degree in Business, Economics, Engineering, Data Science, or a related quantitative field
  • Proficiency in SQL and strong skills in Excel/Google Sheets

šŸ› ļø Required Skills

  • Proficiency in SQL
  • Strong skills in Excel/Google Sheets
  • Data analysis
  • Cross-functional collaboration
  • Project leadership
  • Strategic thinking

šŸŽ Benefits

  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits (details at https://www.uber.com/careers/benefits)

Locations

  • New York, New York, United States

Salary

129,000 - 143,000 USD / yearly

Estimated Salary Rangemedium confidence

120,000 - 180,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Proficiency in SQLintermediate
  • Strong skills in Excel/Google Sheetsintermediate
  • Data analysisintermediate
  • Cross-functional collaborationintermediate
  • Project leadershipintermediate
  • Strategic thinkingintermediate

Required Qualifications

  • 4+ years of professional experience in operations, strategy, analytics, product, consulting, or a related field (experience)
  • Bachelor’s degree in Business, Economics, Engineering, Data Science, or a related quantitative field (experience)
  • Proficiency in SQL and strong skills in Excel/Google Sheets (experience)

Preferred Qualifications

  • Proven ability to use data to inform strategy, identify trends, and optimize performance—including user-level analysis and segmentation (experience)
  • Strong verbal and written communication skills, with the ability to translate complex analyses into clear, actionable insights (experience)
  • Proven ability to work across teams and align stakeholders around shared goals (experience)
  • Background in pricing strategy, user segmentation, or growth analytics within tech, e-commerce, or marketplace environments (experience)
  • Experience informing or supporting A/B tests or marketplace experiments (experience)
  • Strong critical thinking skills and comfort navigating ambiguity with a structured, analytical approach (experience)
  • Familiarity with Python, R, or business intelligence tools such as Looker or Tableau (experience)
  • Experience with financial modeling, forecasting, or budgeting, and the ability to connect financial outcomes to business strategy (experience)

Responsibilities

  • Leverage Data to Guide Strategy: Analyze user behavior, pricing dynamics, and growth trends to shape our growth strategy.
  • Lead High-Impact Initiatives: Tackle complex problems across pricing, user engagement, and growth. Bring structure to ambiguity and lead projects from strategy to execution.
  • Drive Cross-Functional Alignment: Work closely with Product, Data Science, Finance, and Ops to align on priorities, design experiments, and execute strategic initiatives.
  • Build Tools for Impact: Develop dashboards, reporting, and strategic narratives that enable teams to act quickly and confidently.
  • Deliver Meaningful, Measurable Impact: Focus on work that improves the user experience, boosts engagement, and supports long-term growth.

Benefits

  • general: Eligible to participate in Uber's bonus program
  • general: May be offered an equity award & other types of comp
  • general: Eligible for various benefits (details at https://www.uber.com/careers/benefits)

Target Your Resume for "Senior Operations Manager, US&C Growth Ops, Retail" , Uber

Get personalized recommendations to optimize your resume specifically for Senior Operations Manager, US&C Growth Ops, Retail. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Senior Operations Manager, US&C Growth Ops, Retail" , Uber

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UberNew YorkUnited StatesOperationsOperations

Answer 10 quick questions to check your fit for Senior Operations Manager, US&C Growth Ops, Retail @ Uber.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.