Computer Technician - Groton, CT

Role Overview

As a Computer Technician at Unisys in Groton, CT, you will play a vital role in ensuring the smooth operation of our client's IT infrastructure. This onsite position requires a hands-on approach to installing, maintaining, and repairing computer hardware, software, and peripherals. You will work under the guidance of experienced field engineers, gaining valuable experience in the field of IT support. Your primary responsibilities will include troubleshooting technical issues, performing installations and upgrades, and providing excellent customer service to our clients.

Day in the Life

Here's a glimpse into a typical day for a Computer Technician at Unisys:

• Arrive at the client site in Groton, CT and check your schedule for the day's tasks.
• Respond to service requests and incident tickets related to computer hardware and software issues.
• Troubleshoot and repair desktops, laptops, and monitors, replacing faulty components as needed.
• Install and configure software applications, ensuring compatibility and optimal performance.
• Assist with network testing and certification, verifying connectivity and security.
• Perform low-complexity installations, moves, adds, and changes of IT equipment.
• Document all work performed in the ticketing system, providing detailed descriptions of the issues and resolutions.
• Collaborate with other IT professionals to resolve complex technical problems.
• Communicate effectively with clients, providing updates on the status of their requests and ensuring their satisfaction.
• Stay up-to-date with the latest technology trends and advancements, participating in training and development activities as needed.

Why Groton, CT?

Groton, CT offers a unique blend of historical charm and modern amenities. Located on the Thames River, it is home to Electric Boat, a major defense contractor, and Pfizer, a leading pharmaceutical company. The area boasts a strong job market and a high quality of life. Groton offers:

• A vibrant downtown area with shops, restaurants, and entertainment venues
• Beautiful parks and beaches along the Connecticut shoreline
• Proximity to major cities like New Haven and Boston
• Excellent schools and educational opportunities
• A strong sense of community and local pride

Working in Groton provides an opportunity to contribute to the local economy and enjoy a fulfilling career in a thriving community.

Career Path

The Computer Technician role is an excellent entry point into a career in IT support at Unisys. With experience and training, you can advance to positions such as:

• Field Engineer
• Systems Administrator
• Network Engineer
• IT Support Specialist
• Project Manager

Unisys provides ample opportunities for professional growth and development, offering a variety of training programs and certifications to help you advance your career.

Salary & Benefits

The estimated salary range for a Computer Technician in Groton, CT is $40,000 to $60,000 per year, depending on experience and qualifications. Unisys offers a comprehensive benefits package that includes:

• Unlimited paid time off
• 401(k) plan with company match
• Comprehensive healthcare coverage (medical, dental, and vision)
• Health savings account (HSA) with company matching
• Ongoing learning and development opportunities
• Employee assistance program
• Disability and life insurance
• Flexible spending accounts
• Paid holidays
• Employee discount program
• Tuition reimbursement

Unisys is committed to providing a competitive compensation and benefits package to attract and retain top talent.

Unisys Culture

At Unisys, we foster a culture of innovation, collaboration, and inclusivity. We value diversity and believe that every employee brings unique perspectives and experiences to the table. We are committed to providing a supportive and challenging work environment where employees can thrive and reach their full potential. Our core values include:

• Integrity: We conduct our business with honesty and transparency.
• Client Focus: We are dedicated to meeting and exceeding our clients' expectations.
• Innovation: We embrace new ideas and technologies to drive progress.
• Collaboration: We work together as a team to achieve common goals.
• Respect: We treat each other with dignity and fairness.

We encourage our employees to be active members of their communities and support a variety of charitable organizations.

How to Apply

If you are interested in joining the Unisys team as a Computer Technician in Groton, CT, please submit your application online through our careers website. Be sure to include a resume and cover letter highlighting your relevant skills and experience. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a Computer Technician at Unisys?

   The key responsibilities include installing, maintaining, and repairing desktops, laptops, and monitors; assisting with network, server, device, and application testing; and ensuring client satisfaction.

2. What qualifications are required for this role?

   A high school diploma or GED is required, along with less than 1 year of experience in a related field.

3. Is this a fully onsite position?

   Yes, this position requires you to be onsite 5 days a week in Groton, CT.

4. What benefits does Unisys offer?

   Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, and ongoing learning opportunities.

5. What is the career path for a Computer Technician at Unisys?

   With experience and training, you can advance to positions such as Field Engineer, Systems Administrator, Network Engineer, IT Support Specialist, or Project Manager.

6. What is the salary range for this position?

   The estimated salary range for a Computer Technician in Groton, CT is $40,000 to $60,000 per year.

7. What is the company culture like at Unisys?

   Unisys fosters a culture of innovation, collaboration, and inclusivity, valuing diversity and providing a supportive work environment.

8. How do I apply for this position?

   You can apply online through the Unisys careers website by submitting your resume and cover letter.

9. Does Unisys offer opportunities for professional development?

   Yes, Unisys provides ample opportunities for professional growth and development, offering a variety of training programs and certifications.

10. Is Unisys an equal opportunity employer?

    Yes, Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, race, religion, sex, sexual orientation, gender identity, or any other category protected by law.