Data Center Onsite Engineer - Glasgow, Lanarkshire

About Unisys

Unisys is a global technology solutions company that delivers secure, high-performance solutions to organizations worldwide. We help our clients modernize their operations, enhance security, and drive innovation. As a Data Center Onsite Engineer, you'll be a crucial part of our team, ensuring the smooth operation of critical infrastructure at a client site in Glasgow, Lanarkshire.

Role Overview

We are seeking a hands-on Data Center Engineer to provide on-site support and maintenance for Dell hardware. This role requires a strong technical aptitude, excellent problem-solving skills, and the ability to work independently in a fast-paced environment. You will be responsible for hardware diagnostics, part replacements, firmware upgrades, and inventory management, all while ensuring the highest levels of system uptime and efficiency.

A Day in the Life of a Data Center Onsite Engineer

Your day will typically involve a mix of scheduled maintenance tasks and reactive troubleshooting. Here’s a glimpse:

• Morning: Arrive at the client site and review the daily schedule. Check system logs for any reported issues or alerts. Prioritize tasks based on urgency and impact.
• Mid-day: Perform hardware diagnostics on servers, using tools to identify failing components. Replace or reseat components as needed, following documented procedures. Upload diagnostic logs for further analysis by Unisys support teams.
• Afternoon: Conduct firmware upgrades on servers, ensuring compatibility and stability. Manage the onsite parts inventory, tracking inbound and outbound shipments. Document all service activities and part replacements in the ticketing system.
• Throughout the day: Coordinate with Unisys and client teams for escalations and scheduling. Respond to emergency situations, working to quickly restore service. Maintain a clean and organized workspace.

Why Glasgow, Lanarkshire?

Glasgow is a vibrant and dynamic city with a thriving technology sector. Located in Lanarkshire, it offers a great quality of life, with excellent access to cultural attractions, outdoor activities, and transportation. The city is home to several universities and colleges, providing a strong pipeline of talent. Working in Glasgow provides the opportunity to be part of a growing tech community and contribute to the success of a major Unisys client.

Career Path

This Data Center Onsite Engineer role is an excellent starting point for a career in IT infrastructure and data center management. With experience and training, you can advance to roles such as:

• Senior Data Center Engineer: Taking on more complex troubleshooting and project responsibilities.
• Data Center Team Lead: Supervising a team of engineers and managing day-to-day operations.
• Systems Administrator: Managing the operating systems and applications running on the servers.
• Solutions Architect: Designing and implementing IT infrastructure solutions for clients.

Unisys is committed to providing its employees with opportunities for growth and development. We offer a variety of training programs and mentorship opportunities to help you achieve your career goals.

Salary and Benefits

The salary range for this position is competitive and commensurate with experience. In addition to a base salary, Unisys offers a comprehensive benefits package, including:

• Pension plan
• Life assurance
• Private medical insurance
• Option for private dental insurance
• International work opportunities
• Wellbeing & Employee Assistance Program
• Qualification-, performance- & competence-based remuneration
• Attractive pension scheme
• Various allowances
• Bonus programs
• Referral programs
• Incentive programs
• Recognition programs
• Unisys University access
• MBA sponsorship program (eligibility requirements)
• Paid time off and holidays

Unisys Culture

At Unisys, we foster a culture of innovation, collaboration, and respect. We are committed to diversity, equity, and inclusion (DEI) and believe that a diverse workforce is essential to our success. Our Associate Impact Groups provide a platform for employees to connect, share their experiences, and contribute to our DEI initiatives. We also prioritize employee wellbeing and offer resources to support their mental and physical health.

How to Apply

If you are a motivated and skilled Data Center Engineer looking for a challenging and rewarding opportunity, we encourage you to apply. Please submit your resume and cover letter through the Unisys careers website.

Frequently Asked Questions (FAQ)

1. What is the work environment like? The work environment is typically a data center setting, which can be noisy and require adherence to safety protocols.
2. What are the typical working hours? Working hours are typically standard business hours, but may require occasional evening or weekend work to respond to emergencies or perform scheduled maintenance.
3. What is the dress code? The dress code is typically business casual, but may require wearing protective gear in certain situations.
4. What is the team structure? You will be part of a team of engineers and technicians, reporting to a team lead or manager.
5. What training is provided? Unisys provides comprehensive training on Dell hardware and data center operations.
6. What are the opportunities for advancement? Unisys offers a variety of career paths and opportunities for advancement.
7. What is the company's commitment to DEI? Unisys is committed to diversity, equity, and inclusion and has several programs in place to support these initiatives.
8. What is the employee assistance program? The employee assistance program provides confidential counseling and support services to employees and their families.
9. What is the Unisys University? The Unisys University provides a variety of online and in-person training courses to help employees develop their skills and advance their careers.
10. What is the MBA sponsorship program? The MBA sponsorship program provides financial assistance to employees who are pursuing an MBA degree.