Data Center Technician - Barstow, Texas

Role Overview

Unisys is seeking a skilled and experienced Data Center Technician to join our team in Barstow, Texas. As an On-Site Service Engineer (OSE), you will play a critical role in supporting enterprise data center and server environments, including next-generation AI platforms. This hands-on, customer-facing position requires a strong foundation in data center and server fundamentals, a proactive approach to problem-solving, and a commitment to delivering outstanding on-site service.

Day in the Life

As a Data Center Technician, your day will be dynamic and challenging. You will be responsible for:

• Providing on-site support for Dell server and data center systems.
• Performing hardware maintenance, including server builds, swaps, component replacements, and firmware updates.
• Troubleshooting system issues across hardware, firmware, and operating systems.
• Supporting both reactive and preventive maintenance activities.
• Collaborating with internal teams and customers to ensure clear communication and issue resolution.
• Documenting work performed and contributing to shared knowledge.
• Participating in on-call rotations and providing extended coverage when needed.

Why Barstow, Texas?

Barstow, Texas, offers a unique blend of small-town charm and proximity to larger metropolitan areas. Located in the heart of West Texas, Barstow provides a lower cost of living compared to major cities, allowing you to enjoy a comfortable lifestyle. The area boasts beautiful desert landscapes and outdoor recreational opportunities. Additionally, Barstow's strategic location offers easy access to major transportation routes, making it convenient for travel and commuting.

Career Path

At Unisys, we are committed to fostering the professional growth of our employees. As a Data Center Technician, you will have opportunities to advance your career through various pathways, including:

• Senior Data Center Technician: Develop specialized expertise in specific technologies and mentor junior technicians.
• Data Center Engineer: Take on more complex engineering tasks and design solutions for data center infrastructure.
• Team Lead: Lead a team of technicians and oversee data center operations.
• Project Manager: Manage data center projects, ensuring successful implementation and delivery.

Salary & Benefits

Unisys offers a competitive salary and benefits package that includes:

• Competitive salary commensurate with experience and skills.
• Comprehensive health insurance (medical, dental, vision).
• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• Life insurance and disability insurance.
• Employee assistance program (EAP).
• Professional development opportunities and tuition reimbursement.
• Flexible spending accounts (FSA) and health savings account (HSA).
• Employee stock purchase plan (ESPP).
• Wellness programs.

Unisys Culture

Unisys is a global technology solutions company committed to helping our clients solve their most pressing business challenges. We foster a culture of innovation, collaboration, and continuous learning. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and respected. Our employees are empowered to make a difference and contribute to our shared success.

How to Apply

To apply for the Data Center Technician position in Barstow, Texas, please submit your resume and cover letter through the Unisys Careers website. We encourage you to highlight your relevant experience, skills, and qualifications. A member of our recruiting team will review your application and contact you if your qualifications align with our needs.

FAQ

1. What are the essential skills for this role? The essential skills include experience in data center operations, server maintenance, hardware troubleshooting, and customer service.
2. Is prior AI experience required? No, prior AI experience is not required. Strong data center and server fundamentals are more important.
3. What type of hardware will I be working with? You will primarily be working with Dell server and data center systems.
4. What are the physical requirements of the job? The role requires the ability to lift up to 50 lbs and travel to customer sites.
5. What is the on-call schedule? You will participate in on-call rotations and may be required to support extended coverage when needed.
6. What opportunities are there for professional development? Unisys offers various professional development opportunities, including training programs and tuition reimbursement.
7. What is the company culture like? Unisys fosters a culture of innovation, collaboration, and continuous learning.
8. Is this role eligible for relocation assistance? Relocation assistance eligibility is determined on a case-by-case basis.
9. What is the interview process like? The interview process typically involves a phone screening, followed by one or more interviews with the hiring manager and other team members.
10. Does Unisys offer any employee resource groups (ERGs)? Yes, Unisys offers a variety of ERGs that provide employees with opportunities to connect, network, and support each other.