Data Center Technician in Ellendale, North Dakota at Unisys

Role Overview

Unisys is seeking a skilled and experienced Data Center Technician to join our team in Ellendale, North Dakota. As a Data Center Technician, you will be responsible for maintaining the uptime, resolving hardware issues, and delivering outstanding on-site service in our enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role that requires a strong understanding of data center and server fundamentals.

A Day in the Life

On a typical day, you might:

• Troubleshoot and resolve hardware and software issues on servers and other data center equipment.
• Monitor system performance and identify potential problems.
• Install and configure new hardware and software.
• Perform routine maintenance on data center equipment.
• Respond to and resolve customer issues in a timely and professional manner.
• Collaborate with other members of the data center team to ensure the smooth operation of the data center.
• Provide technical support to other technicians.
• Assist with resource and task scheduling.
• Engage with clients to resolve issues and ensure satisfaction.
• Develop and recommend ways to improve frontline solution processes.

Why Ellendale, North Dakota?

Ellendale is a vibrant community in southeastern North Dakota, offering a high quality of life with a low cost of living. It is home to a strong economy, excellent schools, and a variety of recreational opportunities. Working in Ellendale provides an opportunity to be part of a close-knit community while contributing to a cutting-edge technology environment.

Career Path

Unisys offers a variety of career paths for Data Center Technicians. With experience and training, you can advance to positions such as:

• Senior Data Center Technician
• Data Center Engineer
• Data Center Manager
• Systems Administrator
• Network Engineer

Salary & Benefits

The salary for this position is competitive and commensurate with experience. Unisys offers a comprehensive benefits package, including:

• Health, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Employee stock purchase plan
• Life insurance
• Disability coverage
• Tuition reimbursement

Unisys Culture

Unisys is a global technology company that is committed to innovation, customer satisfaction, and employee development. We foster a culture of collaboration, respect, and inclusion. We are proud to be an equal opportunity employer and value diversity at all levels of our organization.

How to Apply

To apply for the Data Center Technician position in Ellendale, North Dakota, please submit your resume and cover letter through the Unisys careers website. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Data Center Technician at Unisys?

   The Data Center Technician is responsible for maintaining uptime, resolving hardware issues, and delivering on-site service in enterprise data center and server environments. This includes troubleshooting, monitoring performance, and implementing improvements.

2. What qualifications are required for this role?

   We require 3-5+ years of experience in technical support, field service, or data center roles, an Associate or Bachelor’s degree in IT or a related field (or equivalent experience), and the ability to lift up to 50 lbs, travel to customer sites, and support flexible schedules.

3. Is prior AI experience required?

   No, prior AI experience is not required. Strong data center and server fundamentals are what matter most.

4. What opportunities for professional development are available at Unisys?

   Unisys offers various professional development opportunities, including technical training, improvement programs, and tuition reimbursement.

5. What is the work environment like?

   This is a hands-on, customer-facing role. The work environment is dynamic and requires the ability to work both independently and as part of a team.

6. Does Unisys offer flexible work arrangements?

   The role requires supporting flexible and on-call schedules to ensure continuous data center operations.

7. What kind of career growth can I expect at Unisys?

   Unisys offers various career paths, including opportunities to advance to senior technician, engineer, manager, or specialized roles in systems or network administration.

8. What benefits does Unisys provide?

   Unisys provides a comprehensive benefits package including health, dental, vision insurance, paid time off, 401(k) with company match, employee stock purchase plan, life insurance, disability coverage, and tuition reimbursement.

9. How does Unisys support diversity and inclusion?

   Unisys is an equal opportunity employer committed to considering all qualified applicants without regard to age, race, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

10. What is the next step in the application process?

    To apply, submit your resume and cover letter through the Unisys careers website. Selected candidates will be contacted for an interview.