Data Center Technician in Ellendale, North Dakota: Your Opportunity at Unisys

Role Overview

Unisys Corporation is seeking a skilled and experienced Data Center Technician to join our team in Ellendale, North Dakota. In this role, you will be responsible for maintaining the uptime and optimal performance of our enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing position that requires strong technical skills, excellent problem-solving abilities, and a commitment to delivering outstanding on-site service.

As a Data Center Technician, you will play a crucial role in ensuring the reliability and availability of our critical IT infrastructure. You will work closely with other technicians, engineers, and clients to troubleshoot and resolve complex hardware issues, monitor system performance, and implement proactive measures to prevent downtime. Your expertise will be essential in maintaining the smooth operation of our data center and supporting our clients' business objectives.

A Day in the Life

Here's what a typical day might look like for a Data Center Technician at Unisys:

• Start the day by reviewing system performance reports and identifying any potential issues.
• Respond to client requests for technical assistance, troubleshooting hardware and software problems.
• Perform routine maintenance tasks on servers, network equipment, and other data center infrastructure.
• Install and configure new hardware and software components.
• Monitor environmental conditions in the data center, such as temperature and humidity, to ensure optimal operating conditions.
• Respond to alerts and alarms, diagnosing and resolving issues promptly.
• Collaborate with other technicians and engineers to resolve complex problems.
• Document all work performed and maintain accurate records of system configurations.
• Participate in team meetings to discuss ongoing projects and share knowledge.
• Stay up-to-date on the latest technologies and trends in data center operations.
• Adhere to safety procedures and guidelines while working in the data center.

Why Ellendale, North Dakota?

Ellendale, North Dakota, offers a unique blend of small-town charm and access to career opportunities in the technology sector. Here are a few reasons why Ellendale might be the perfect place for you:

• Cost of Living: Ellendale has a lower cost of living compared to many other areas in the United States, making it an affordable place to live and work.
• Quality of Life: Enjoy a relaxed pace of life, friendly community, and access to outdoor recreational activities.
• Career Opportunities: Unisys is a leading technology company with a strong presence in Ellendale, offering opportunities for career growth and advancement.
• Location: Ellendale is conveniently located near other major cities in the region, providing access to additional amenities and attractions.
• Community: Become part of a close-knit community where you can make a real difference.

Career Path

At Unisys, we are committed to providing our employees with opportunities for career growth and development. As a Data Center Technician, you can advance your career through various paths, such as:

• Senior Data Center Technician: Take on more complex technical challenges and mentor junior technicians.
• Data Center Engineer: Design, implement, and maintain data center infrastructure.
• System Administrator: Manage and maintain server systems and applications.
• Network Engineer: Design, implement, and maintain network infrastructure.
• IT Manager: Lead and manage a team of IT professionals.

We offer training and certification programs to help you develop your skills and advance your career. We also encourage our employees to pursue continuing education and professional development opportunities.

Salary & Benefits

Unisys offers a competitive salary and benefits package to attract and retain top talent. The salary for this position will depend on your experience and qualifications. In addition to your salary, you will be eligible for a comprehensive benefits package that includes:

• Health insurance (medical, dental, and vision)
• Paid time off (vacation, sick leave, and holidays)
• Retirement savings plan (401k) with company match
• Employee stock purchase plan
• Life insurance and disability coverage
• Flexible spending accounts (FSA)
• Tuition reimbursement
• Employee assistance program (EAP)

Unisys Culture

At Unisys, we are committed to creating a culture of diversity, inclusion, and innovation. We believe that our employees are our greatest asset, and we strive to provide them with a supportive and rewarding work environment. We value teamwork, collaboration, and a commitment to excellence. We also encourage our employees to give back to the community through volunteer opportunities and charitable giving.

How to Apply

If you are a skilled and experienced Data Center Technician looking for a challenging and rewarding opportunity, we encourage you to apply for this position. To apply, please submit your resume and cover letter through our online application system. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the essential qualifications for this role?

   The essential qualifications include 3-5+ years of experience in technical support, field service, or data center roles, an Associate or Bachelor’s degree in IT or a related field (or equivalent experience), and the ability to lift up to 50 lbs.

2. Is prior AI experience required?

   No, prior AI experience is not required. Strong data center and server fundamentals are what matter most.

3. What are the primary responsibilities of a Data Center Technician?

   The primary responsibilities include troubleshooting hardware issues, maintaining uptime, providing on-site service, and monitoring system performance.

4. What opportunities are there for career advancement at Unisys?

   Career advancement opportunities include Senior Data Center Technician, Data Center Engineer, System Administrator, Network Engineer, and IT Manager.

5. What benefits does Unisys offer its employees?

   Unisys offers a comprehensive benefits package, including health insurance, paid time off, a retirement savings plan, and tuition reimbursement.

6. What is the work environment like at Unisys?

   Unisys is committed to creating a culture of diversity, inclusion, and innovation, with a focus on teamwork, collaboration, and a commitment to excellence.

7. Does this role require on-call work?

   Yes, this role may require supporting flexible/on-call schedules.

8. Is travel required for this position?

   Yes, the ability to travel to customer sites is required.

9. Are vendor certifications required?

   Dell or other vendor certifications are a plus, but not required.

10. What kind of training opportunities are available?

    Unisys provides technical training and improvement programs to help team members resolve difficult or unanticipated issues. They also offer tuition reimbursement.