Data Center Technician - Groton, CT

Role Overview

Unisys is seeking a Data Center Technician to join our team in Groton, Connecticut (Norwich). This role is crucial for maintaining the infrastructure that supports our clients' critical operations. The Data Center Technician will be responsible for installing, configuring, and maintaining servers, network devices, and other essential data center equipment. This position requires a blend of technical skills, problem-solving abilities, and a commitment to security and operational excellence.

A Day in the Life of a Data Center Technician

Each day as a Data Center Technician at Unisys will bring a variety of tasks and challenges. Here’s a glimpse into your daily routine:

• Morning: Start your day by reviewing the incident queue and addressing any outstanding issues. Perform routine checks on data center infrastructure, monitoring performance, temperature, and power usage.
• Mid-Day: Install and configure new servers or network devices. Manage cabling, ensuring proper labeling and documentation. Respond to remote hands requests from clients and internal teams.
• Afternoon: Troubleshoot hardware and software issues. Coordinate with vendors for repairs and maintenance. Track and manage inventory of hardware and spare parts, updating records as needed.
• Evening (if applicable): Participate in on-call rotation, responding to incidents and emergencies as needed. Perform maintenance tasks during scheduled maintenance windows.

Why Groton, Connecticut?

Groton, Connecticut, offers a unique blend of professional opportunities and a high quality of life. Located in the southeastern part of the state, Groton is home to a thriving technology sector and a skilled workforce. The area boasts a reasonable cost of living compared to other major metropolitan areas, making it an attractive place to live and work.

Additionally, Groton offers a variety of recreational activities, including:

• Outdoor Activities: Explore scenic parks, beaches, and hiking trails along the Connecticut coastline.
• Cultural Attractions: Visit local museums, historical sites, and art galleries.
• Community Events: Participate in local festivals, farmers markets, and community gatherings.

Career Path

At Unisys, we are committed to providing our employees with opportunities for growth and advancement. The Data Center Technician role can serve as a stepping stone to various career paths within the company. Here are a few potential career trajectories:

• Senior Data Center Technician: Advance your technical skills and take on more complex projects.
• Data Center Engineer: Focus on the design, implementation, and optimization of data center infrastructure.
• Network Engineer: Specialize in the management and maintenance of network devices and systems.
• Systems Administrator: Oversee the administration and support of server systems and applications.
• Data Center Manager: Lead a team of technicians and engineers, overseeing the overall operation of the data center.

Salary and Benefits

Unisys offers a competitive salary and benefits package to attract and retain top talent. The estimated salary range for this role is between $60,000 and $90,000 per year, depending on experience and qualifications. In addition to a competitive salary, Unisys provides a comprehensive benefits package, including:

• Unlimited Paid Time Off: Enjoy flexible time off to recharge and pursue personal interests.
• 401(k) Match: Save for retirement with a generous company match.
• Comprehensive Healthcare: Access high-quality medical, dental, and vision coverage.
• HSA Matching: Save on healthcare expenses with a health savings account and company match.
• Ongoing Learning Opportunities: Invest in your professional development with training programs and educational resources.
• Employee Assistance Program: Access confidential counseling and support services.
• Life Insurance: Protect your loved ones with company-paid life insurance.
• Disability Insurance: Provide income protection in case of disability.

Unisys Culture

Unisys is committed to fostering a diverse and inclusive work environment where everyone feels valued and respected. We believe that our differences make us stronger and enable us to better serve our clients. At Unisys, you will have the opportunity to work alongside talented professionals from diverse backgrounds and perspectives.

We also prioritize work-life balance and provide our employees with the resources and support they need to thrive both personally and professionally. Our culture is built on the following values:

• Innovation: We embrace new ideas and technologies to drive innovation and deliver value to our clients.
• Collaboration: We work together as a team to achieve common goals.
• Integrity: We act with honesty and integrity in all that we do.
• Client Focus: We are committed to providing exceptional service and solutions to our clients.

How to Apply

If you are a motivated and skilled Data Center Technician looking for a challenging and rewarding career opportunity, we encourage you to apply. To apply for this position, please submit your resume and cover letter through the Unisys Careers website.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Data Center Technician?

   The Data Center Technician is responsible for installing, configuring, and maintaining servers, network devices, and other data center equipment. They also perform routine hardware diagnostics, troubleshooting, and repairs.

2. What qualifications are required for this role?

   A BA/BS degree OR equivalent combination of education and experience is required. 3-4 years of experience in a data center or IT support role is also necessary.

3. What skills are essential for success in this role?

   Essential skills include experience in installation, maintenance, and troubleshooting of servers, storage systems, and network equipment. Understanding of TCP/IP, routers, switches, and structured cabling is also crucial.

4. What is the work environment like?

   The Data Center Technician works on-site in a secure data center environment. Travel may be required to support other client data centers. Evening or weekend work may be required for maintenance windows or emergencies.

5. What is the on-call requirement for this role?

   The Data Center Technician participates in on-call rotation and responds to incidents as needed.

6. What benefits does Unisys offer?

   Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more.

7. What is the interview process like?

   At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience.

8. Is this role eligible for remote work?

   No, this role is not eligible for remote work. The Data Center Technician must work on-site in a secure data center environment.

9. What opportunities are there for career advancement?

   The Data Center Technician role can serve as a stepping stone to various career paths within the company, such as Senior Data Center Technician, Data Center Engineer, Network Engineer, Systems Administrator, and Data Center Manager.

10. How does Unisys support work-life balance?

    Unisys is committed to supporting work-life balance and investing in your future success. We offer unlimited paid time off and flexible work arrangements to help you manage your personal and professional responsibilities.