Data Center Technician - Lubbock, Texas

Role Overview

As a Data Center Technician at Unisys in Lubbock, Texas, you will play a crucial role in maintaining the uptime and efficiency of our data center and server environments. This hands-on, customer-facing position requires a strong foundation in data center and server fundamentals, including hardware maintenance, troubleshooting, and collaboration with internal teams and customers. You will be responsible for providing on-site support, resolving complex hardware issues, and ensuring outstanding service delivery.

This role is ideal for individuals with experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment. Familiarity with Linux or similar operating systems, coupled with strong problem-solving abilities, are essential for success. The ability to work independently on-site and communicate clearly with customers is also highly valued.

A Day in the Life

Your day-to-day activities as a Data Center Technician may include:

• Providing on-site support for Dell server and data center systems.
• Performing hardware maintenance, such as server builds, swaps, and component replacements.
• Troubleshooting system issues related to hardware, firmware, and operating systems.
• Supporting both reactive and preventive maintenance tasks.
• Collaborating with internal teams and customers during service events.
• Documenting work performed and contributing to shared knowledge.
• Participating in on-call rotations to support extended coverage.

You will be working in a dynamic environment where your technical skills and problem-solving abilities will be constantly challenged. You will also have the opportunity to learn and support emerging technologies, including AI platforms.

Why Lubbock, Texas?

Lubbock, Texas, offers a unique blend of small-town charm and big-city amenities. Known as the “Hub City” of the South Plains, Lubbock is a regional center for education, healthcare, and commerce. The city boasts a low cost of living, a vibrant arts and culture scene, and a friendly community.

Living in Lubbock provides a relaxed lifestyle with easy access to outdoor activities, such as hiking, biking, and fishing. The city is also home to Texas Tech University, which contributes to a lively atmosphere and a diverse population.

Career Path

At Unisys, we are committed to investing in your future success. As a Data Center Technician, you will have opportunities for professional growth and advancement within the company. Potential career paths may include:

• Senior Data Center Technician
• Data Center Engineer
• Systems Administrator
• IT Manager

We provide ongoing learning opportunities and encourage our employees to pursue certifications and training to enhance their skills and knowledge.

Salary & Benefits

The estimated salary range for this position is $60,000 to $90,000 per year, commensurate with experience and qualifications. Unisys offers a comprehensive benefits package, including:

• Unlimited paid time off
• 401(k) match
• Comprehensive healthcare
• HSA matching
• Ongoing learning opportunities
• Support for work-life balance

We are committed to providing a competitive compensation and benefits package that rewards our employees for their contributions.

Unisys Culture

At Unisys, we are proud to be an equal opportunity employer that values diversity and inclusion. We consider all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.

We are committed to providing a workplace where everyone feels welcome, respected, and valued. We believe that our diverse workforce is a source of strength and innovation.

How to Apply

If you are interested in joining our team as a Data Center Technician in Lubbock, Texas, we encourage you to apply online through our careers website. Please submit your resume and cover letter, highlighting your relevant experience and qualifications.

As part of our hiring process, we utilize video interviews to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

FAQ

1. What are the key responsibilities of a Data Center Technician?

   The key responsibilities include providing on-site support, performing hardware maintenance, troubleshooting system issues, supporting reactive and preventive maintenance, and collaborating with internal teams and customers.

2. What qualifications are required for this role?

   The required qualifications include 3-5+ years of experience in technical support, field service, or data center roles, an Associate or Bachelor’s degree in IT or a related field (or equivalent experience), and hands-on skills with server components.

3. Is prior AI experience required?

   No, prior AI experience is not required. Strong data center and server fundamentals are what matter most.

4. What is the work environment like?

   The work environment is dynamic and challenging, with opportunities to learn and support emerging technologies. You will be working independently on-site and collaborating with internal teams and customers.

5. What are the benefits of working at Unisys?

   Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and support for work-life balance.

6. What is the career path for this role?

   Potential career paths may include Senior Data Center Technician, Data Center Engineer, Systems Administrator, and IT Manager.

7. What is the salary range for this position?

   The estimated salary range for this position is $60,000 to $90,000 per year, commensurate with experience and qualifications.

8. Is this role an equal opportunity employer?

   Yes, Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.

9. What is the interview process like?

   Unisys incorporates video interviews as a key part of the hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience.

10. What are the physical requirements for this role?

    The physical requirements include the ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules.