Global Senior Director, Endpoint Operations at Unisys

Role Overview

As the Global Senior Director for Endpoint Operations at Unisys, you will be at the forefront of delivering exceptional end-user services to our clients worldwide. This critical leadership role involves overseeing the entire lifecycle of endpoint devices, ensuring seamless collaboration, and maintaining robust security and compliance. You will manage a large global team, drive innovation, and partner with key stakeholders to align endpoint strategies with overall business objectives. Your responsibilities will include managing the P&L, defining strategic roadmaps, and optimizing costs while continuously improving client satisfaction.

A Day in the Life

Each day as the Global Senior Director will bring new challenges and opportunities. You might start your day by reviewing performance metrics and SLAs with your team, identifying areas for improvement. Next, you could be meeting with clients to understand their evolving needs and present innovative solutions. A significant part of your day will involve strategic planning, aligning endpoint operations with Unisys's broader business goals. You'll also spend time coaching and mentoring your team, ensuring they have the resources and support they need to succeed. Collaboration with other departments, such as sales, marketing, and engineering, will be essential to drive growth and innovation. Finally, you’ll be actively involved in monitoring security compliance and driving initiatives to mitigate vulnerabilities.

Why Bangalore, Karnataka and Milton Keynes, Buckinghamshire?

Bangalore, known as the "Silicon Valley of India," is a hub for technology and innovation, offering a deep pool of talent and a vibrant business ecosystem. It's a strategic location for Unisys, providing access to skilled professionals and a strong network of technology partners. Milton Keynes, Buckinghamshire, is a key business area within the UK with access to major transportation links, a variety of technology, and a growing business community.

Career Path

This role offers a significant opportunity for career advancement within Unisys. Successful performance as the Global Senior Director for Endpoint Operations can lead to roles such as Vice President of End User Services, Chief Technology Officer, or other executive leadership positions within the company. Unisys is committed to providing opportunities for professional growth and development, offering a clear path for ambitious and talented individuals to advance their careers.

Salary & Benefits

The estimated competitive market salary range for this role is $200,000 - $350,000 annually. In addition to a competitive salary, Unisys offers a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, and vision)
• Generous paid time off (PTO) and holidays
• Retirement savings plan with company match
• Employee stock purchase plan
• Life insurance and disability coverage
• Professional development and training opportunities
• Tuition reimbursement program
• Employee assistance program (EAP)
• Flexible work arrangements (remote work options where applicable)
• Wellness programs and resources
• Employee discounts on products and services
• Paid parental leave
• Adoption assistance
• Commuter benefits
• Bonus programs and performance-based incentives

Unisys Culture

Unisys is a global technology company that delivers success for its clients. We design, build and run the best solutions to solve our clients’ most pressing challenges. We work alongside them as trusted partners, creating real impact to achieve their business goals. We bring together the best in technology to deliver innovative solutions and services. At Unisys, we are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We foster a culture of innovation, collaboration, and continuous learning. Our core values include integrity, client-centricity, and a passion for excellence.

How to Apply

Interested and qualified candidates are encouraged to apply through the Unisys career website. Please submit your resume and cover letter, highlighting your relevant experience and qualifications. The application process includes an initial screening, followed by interviews with the hiring manager and other key stakeholders. A background check and drug screen will be required for the selected candidate.

FAQ

1. What are the key responsibilities of this role? The key responsibilities include managing the overall P&L for Global Endpoint Operations, defining and executing the global strategy for the Endpoint service, and driving innovation and cost optimization.
2. What qualifications are required for this position? A bachelor's degree in a related field, 15+ years of IT service delivery experience, and 10+ years in a leadership role are required. Expertise in Microsoft Azure and M365 stack is also essential.
3. What is the career path for this role? Successful performance can lead to roles such as Vice President of End User Services, Chief Technology Officer, or other executive leadership positions.
4. What is the salary range for this position? The estimated competitive market salary range for this role is $200,000 - $350,000 annually.
5. What benefits does Unisys offer? Unisys offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, and professional development opportunities.
6. What is the work culture at Unisys? Unisys fosters a culture of innovation, collaboration, and continuous learning, with a commitment to diversity and inclusion.
7. How does Unisys support employee growth and development? Unisys offers professional development and training opportunities, tuition reimbursement, and clear career paths for advancement.
8. What is the interview process like? The interview process includes an initial screening, followed by interviews with the hiring manager and other key stakeholders.
9. Is remote work an option for this role? Flexible work arrangements, including remote work options, may be available depending on the needs of the business.
10. What opportunities are there for global travel? This role may involve some global travel to meet with clients and collaborate with teams in different regions.