Data Center Technician - Ellendale, North Dakota

Role Overview

Unisys is seeking a highly motivated and experienced Data Center Technician to join our team in Ellendale, North Dakota. As an On-Site Service Engineer (OSE), you will be responsible for supporting enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role where you will play a crucial part in maintaining uptime, resolving complex hardware issues, and delivering exceptional on-site service.

This position offers a unique opportunity to work with cutting-edge technologies in a dynamic and collaborative environment. If you are passionate about data centers, possess strong technical skills, and thrive in a fast-paced setting, we encourage you to apply.

A Day in the Life

As a Data Center Technician at Unisys, your day-to-day responsibilities may include:

• Responding to and resolving hardware and software incidents within the data center.
• Performing routine maintenance and upgrades on servers, storage devices, and network equipment.
• Monitoring system performance and identifying potential issues before they impact operations.
• Collaborating with other IT teams to troubleshoot complex problems.
• Managing and maintaining the physical infrastructure of the data center, including power, cooling, and security.
• Documenting all work performed and maintaining accurate records.
• Providing excellent customer service and technical support to internal and external clients.
• Supporting the roll-out of new, enhanced or upgraded products.
• Assisting with resource and task scheduling, contributing to efficient resource management.
• Ensuring a best-in-class client experience in all field engineering operations.

Why Ellendale, North Dakota?

Ellendale offers a unique blend of small-town charm and access to larger metropolitan areas. Located in the heart of North Dakota, it provides a peaceful and affordable living environment with a strong sense of community.

The location offers the following benefits:

• Lower cost of living compared to major cities.
• Reduced commute times and less traffic congestion.
• Access to outdoor recreational activities, such as hunting, fishing, and hiking.
• A close-knit community with friendly neighbors.
• A safe and secure environment for raising a family.

Career Path

Unisys is committed to providing its employees with opportunities for growth and advancement. As a Data Center Technician, you can progress your career through various pathways, including:

• Senior Data Center Technician: Taking on more complex technical challenges and mentoring junior team members.
• Data Center Engineer: Focusing on the design, implementation, and maintenance of data center infrastructure.
• Systems Administrator: Managing and maintaining server operating systems and applications.
• Network Engineer: Designing, implementing, and maintaining network infrastructure.
• Team Lead: Leading a team of Data Center Technicians and overseeing their work.

Salary & Benefits

The estimated salary range for this position is $65,000 to $85,000 per year, commensurate with experience and qualifications.

Unisys offers a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (vacation, sick leave, holidays)
• 401(k) retirement plan with company match
• Employee stock purchase plan
• Life insurance and disability coverage
• Professional development opportunities
• Tuition reimbursement program
• Employee assistance program
• Flexible spending accounts
• Wellness programs
• Paid parental leave

Unisys Culture

Unisys is a global technology company that delivers success for our clients. We design, build and run the best solutions to solve our clients’ most pressing challenges. With approximately 25,000 employees serving clients around the world, we are united by a common set of values:

• Client-centric: We put our clients at the heart of everything we do.
• Innovation: We are constantly seeking new and better ways to solve problems.
• Integrity: We act with honesty and transparency in all our dealings.
• Collaboration: We work together as a team to achieve our goals.
• Excellence: We strive for excellence in everything we do.

At Unisys, we are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We believe that our differences make us stronger and that a diverse workforce leads to better innovation and problem-solving.

How to Apply

If you are interested in applying for this position, please submit your resume and cover letter through the Unisys careers website. We encourage you to highlight your relevant experience and qualifications, as well as your passion for data centers and technology.

Unisys is an equal opportunity employer and considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

FAQ

1. What are the key responsibilities of a Data Center Technician?

   Key responsibilities include maintaining uptime, resolving hardware issues, monitoring system performance, and providing on-site service.

2. What qualifications are required for this role?

   The requirements are 3-5+ years of experience, an IT-related degree or equivalent, and the ability to lift 50 lbs and support on-call schedules. Vendor certifications are a plus.

3. What is the typical career path for a Data Center Technician at Unisys?

   The career path can lead to roles such as Senior Data Center Technician, Data Center Engineer, Systems Administrator, or Team Lead.

4. What benefits does Unisys offer?

   Unisys offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) plan, and professional development opportunities.

5. What is the company culture like at Unisys?

   Unisys fosters a client-centric, innovative, and collaborative culture with a strong emphasis on integrity and excellence.

6. Is this a remote position?

   No, this is an on-site position located in Ellendale, North Dakota.

7. What type of equipment will I be working with?

   You will be working with servers, storage devices, network equipment, and next-generation AI platforms.

8. What opportunities are there for professional development?

   Unisys provides professional development opportunities, including technical training and tuition reimbursement programs.

9. Does Unisys have a commitment to equal opportunity employment?

   Yes, Unisys is an equal opportunity employer and considers all qualified applicants without regard to any protected characteristic.

10. Who should I contact if I need assistance with the application process?

    You can contact the Global Recruiting organization at GlobalRecruiting@unisys.com or Toll Free: 888-560-1782 (Prompt 4).