Knowledge Analyst at Unisys: Shape the Future of Information

Role Overview

As a Knowledge Analyst at Unisys, you'll be at the forefront of managing and disseminating critical information within the organization. Your role is vital in ensuring that employees have easy access to the knowledge they need to perform their jobs effectively. This involves creating, maintaining, and improving knowledge articles and repositories, promoting knowledge sharing across teams, and driving the adoption of knowledge management tools. You'll play a key role in enhancing organizational efficiency, reducing redundancy, and fostering a culture of continuous learning.

A Day in the Life of a Knowledge Analyst

Your day will be dynamic and varied, encompassing a range of activities:

• Creating and Updating Knowledge Articles: Crafting clear, concise, and accurate articles that address common questions, troubleshooting steps, and best practices.
• Maintaining Knowledge Repositories: Ensuring that the knowledge base is organized, up-to-date, and easily searchable.
• Promoting Knowledge Sharing: Facilitating collaboration between teams and encouraging employees to contribute their expertise to the knowledge base.
• Analyzing Usage Trends: Monitoring how employees are using the knowledge base to identify areas for improvement and optimize content.
• Driving Adoption of Knowledge Management Tools: Encouraging employees to use the tools and providing training and support to help them get the most out of them.
• Collaborating with Subject Matter Experts: Working closely with experts to capture their knowledge and translate it into easily digestible content.
• Developing Training Materials: Creating training programs and materials to educate employees on knowledge management best practices.
• Monitoring and Evaluating Effectiveness: Tracking the impact of knowledge management initiatives and identifying areas where improvements can be made.
• Responding to User Inquiries: Providing support to employees who have questions about the knowledge base or need help finding information.
• Improving Knowledge Management Processes: Continuously looking for ways to streamline and improve the knowledge management process.

Why Mandaluyong City?

Mandaluyong City is a vibrant and dynamic urban center in the Philippines, known for its bustling commercial activity and strategic location. As a hub for business process outsourcing (BPO) and technology companies, Mandaluyong offers a wealth of opportunities for career growth and development. The city also boasts a diverse culture, excellent transportation infrastructure, and a wide range of amenities, making it an attractive place to live and work. Working in Mandaluyong City provides exposure to a diverse and talented workforce, access to cutting-edge technology, and the chance to contribute to a rapidly growing economy.

Career Path

The Knowledge Analyst role is an excellent starting point for a rewarding career in knowledge management. With experience and demonstrated success, you can advance to roles such as:

• Senior Knowledge Analyst: Leading knowledge management initiatives and providing guidance to other analysts.
• Knowledge Manager: Developing and implementing knowledge management strategies for the entire organization.
• Content Manager: Overseeing the creation and management of all content within the organization's knowledge base.
• Learning and Development Specialist: Designing and delivering training programs to enhance employee knowledge and skills.
• Information Architect: Designing and implementing information systems and structures to improve knowledge access and retrieval.

Salary and Benefits

The estimated salary range for a Knowledge Analyst in Mandaluyong City, Philippines is between $24,000 and $48,000 USD annually. Unisys offers a comprehensive benefits package that includes:

• Competitive salary: Reflecting your skills, experience, and contributions to the company.
• Comprehensive health insurance: Covering medical, dental, and vision care.
• Paid time off: Including vacation, holidays, and sick leave.
• Retirement savings plan: Helping you save for your future.
• Professional development opportunities: Supporting your career growth and development.
• Employee assistance program (EAP): Providing confidential support and resources for personal and work-related issues.
• Life insurance and disability coverage: Protecting you and your family in case of unforeseen events.
• Flexible work arrangements: Allowing you to balance your work and personal life (where applicable).
• Employee discounts: On products and services from a variety of vendors.
• Wellness programs: Promoting your physical and mental well-being.

Unisys Culture

Unisys is a global technology company that is committed to helping its clients solve their most pressing business challenges. The company fosters a culture of innovation, collaboration, and continuous learning. Unisys values its employees and provides them with opportunities to grow and develop their careers. The company also embraces diversity and inclusion, creating a welcoming and supportive environment for all employees.

How to Apply

To apply for the Knowledge Analyst position at Unisys, please visit the Unisys careers website and submit your resume and cover letter. Be sure to highlight your skills, experience, and qualifications that are relevant to the role. The process involves completing the online application form and attaching the required documents. Qualified candidates will be contacted for an interview. The interview process typically involves a phone screening, followed by one or more in-person or virtual interviews with hiring managers and team members.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Knowledge Analyst? Creating and maintaining knowledge articles, promoting knowledge sharing, analyzing usage trends, and driving adoption of knowledge management tools.
2. What qualifications are required for this role? A bachelor's degree and 2-4 years of relevant experience, or an equivalent combination of education and experience.
3. What skills are important for success in this role? Strong communication, analytical, and problem-solving skills, as well as proficiency in using knowledge management tools.
4. What is the career path for a Knowledge Analyst? You can advance to roles such as Senior Knowledge Analyst, Knowledge Manager, or Content Manager.
5. What is the salary range for this position? The estimated salary range is between $24,000 and $48,000 USD annually.
6. What benefits does Unisys offer? Unisys offers a comprehensive benefits package that includes health insurance, paid time off, retirement savings plan, and more.
7. What is the work environment like at Unisys? Unisys fosters a culture of innovation, collaboration, and continuous learning.
8. How can I apply for this position? Visit the Unisys careers website and submit your resume and cover letter.
9. What is the interview process like? The interview process typically involves a phone screening, followed by one or more in-person or virtual interviews.
10. What opportunities for professional development are available at Unisys? Unisys provides a variety of professional development opportunities to help employees grow and develop their careers.