Are you a skilled IT professional with a passion for data center operations? Do you thrive in a fast-paced environment where you can leverage your expertise to ensure the smooth functioning of critical infrastructure? If so, Unisys has an exciting opportunity for you! We are seeking a highly motivated and experienced Lead Tech Data Center Operations Support to join our dynamic team in the Philippines. In this role, you will be a key player in maintaining and supporting our data center infrastructure, resolving complex issues, and ensuring optimal performance.

Role Overview

As a Lead Tech Data Center Operations Support at Unisys, you will be responsible for providing technical support and leadership for our data center operations. You will serve as a primary point of contact for clients, addressing their concerns and resolving escalated issues. Your expertise in problem and change management will be crucial in maintaining the stability and security of our data center environment. Additionally, you will play a vital role in supporting data center growth by installing, maintaining, and repairing hardware. Your leadership skills will be utilized to guide and mentor other team members, ensuring the delivery of high-quality support.

A Day in the Life

Here's a glimpse into what a typical day might look like for a Lead Tech Data Center Operations Support at Unisys:

• Start the day by reviewing overnight monitoring reports and addressing any critical issues that may have arisen.
• Respond to client inquiries and provide technical support, troubleshooting complex data center-related problems.
• Lead a team of technicians in performing hardware installations, maintenance, and repairs.
• Manage problem and change management processes, ensuring adherence to established policies and procedures.
• Collaborate with IT, Facilities Management, and other cross-functional teams to ensure optimal data center capacity and scalability.
• Track and report on key data center metrics, providing insights to leadership on performance and areas for improvement.
• Participate in team meetings and training sessions to enhance your technical skills and knowledge.
• Continuously seek opportunities to improve data center operations and implement best practices.

Why Philippines?

The Philippines is a vibrant and dynamic country with a thriving IT industry. It offers a unique blend of cultural experiences, beautiful landscapes, and a warm and welcoming atmosphere. Working in the Philippines provides an opportunity to immerse yourself in a new culture, while also contributing to a growing economy. The cost of living is relatively affordable, allowing you to enjoy a comfortable lifestyle. Additionally, the Philippines is strategically located in Southeast Asia, providing easy access to other countries in the region.

Career Path

Unisys is committed to providing its employees with opportunities for growth and advancement. As a Lead Tech Data Center Operations Support, you can advance your career through various pathways. You might choose to specialize in a particular area of data center operations, such as network engineering or security. Alternatively, you could move into a management role, overseeing a team of technicians and managing data center operations. Unisys also offers opportunities to pursue certifications and training to enhance your skills and knowledge.

Salary & Benefits

Unisys offers a competitive salary and benefits package that is commensurate with experience and qualifications. The salary range for this position is estimated to be between $40,000 and $70,000 per year, but may vary depending on your specific skills and experience. In addition to salary, Unisys offers a comprehensive benefits package that includes:

• Comprehensive health insurance (medical, dental, and vision)
• Paid time off (vacation, sick leave, and holidays)
• Retirement savings plan (401k) with company match
• Life insurance and disability coverage
• Employee assistance program (EAP)
• Tuition reimbursement or professional development opportunities
• Employee stock purchase plan (ESPP)
• Flexible spending accounts (FSA)
• Health savings accounts (HSA)
• Wellness programs
• Employee discount programs

Unisys Culture

Unisys is a global technology company that is committed to innovation, collaboration, and client success. We foster a culture of inclusivity and diversity, where all employees are valued and respected. We encourage our employees to be creative, take risks, and challenge the status quo. We believe in providing our employees with the resources and support they need to succeed, both professionally and personally. At Unisys, you will have the opportunity to work with talented colleagues from around the world, contributing to cutting-edge projects that are transforming the way businesses operate.

How to Apply

If you are interested in joining the Unisys team as a Lead Tech Data Center Operations Support, we encourage you to apply online. Simply visit our careers website and search for the job posting. Follow the instructions to submit your resume and cover letter. Be sure to highlight your relevant skills and experience, and explain why you are a good fit for this role. We look forward to receiving your application!

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Lead Tech Data Center Operations Support?

   The key responsibilities include providing technical support, resolving escalated issues, managing problem and change management processes, supporting data center growth, and providing leadership to other team members.

2. What qualifications are required for this role?

   A high school diploma or GED is required, and a technical certification or Associate Degree may be preferred. Generally, 4-6 years’ experience in a related field is required.

3. What is the salary range for this position?

   The salary range is estimated to be between $40,000 and $70,000 per year, but may vary depending on experience and qualifications.

4. What benefits does Unisys offer?

   Unisys offers a comprehensive benefits package that includes health insurance, paid time off, retirement savings plan, life insurance, and more.

5. What is the work environment like at Unisys?

   Unisys fosters a culture of inclusivity, diversity, and collaboration, where all employees are valued and respected.

6. What opportunities are there for career growth at Unisys?

   Unisys is committed to providing its employees with opportunities for growth and advancement through various pathways.

7. How do I apply for this position?

   You can apply online by visiting our careers website and searching for the job posting.

8. What skills are important for success in this role?

   Key skills include technical expertise in data center operations, problem-solving abilities, communication skills, and leadership skills.

9. Does Unisys provide training and development opportunities?

   Yes, Unisys offers opportunities to pursue certifications and training to enhance your skills and knowledge.

10. Is Unisys an equal opportunity employer?

    Yes, Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, race, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.