Lead Tech Data Center Operations Support at Unisys - Philippines

Role Overview

As a Lead Tech Data Center Operations Support professional at Unisys in the Philippines, you will play a crucial role in ensuring the smooth and efficient operation of our data centers. You will be responsible for managing and resolving complex technical issues, leading a team of support staff, and coordinating with various stakeholders to maintain the integrity and availability of our data center infrastructure. This role demands a strong technical background, excellent leadership skills, and a proactive approach to problem-solving.

Day in the Life

A typical day in this role might involve:

• Responding to and resolving escalated data center service issues.
• Managing problems and changes using defined policies and procedures.
• Supporting data center infrastructure by installing, maintaining, and repairing hardware.
• Providing guidance and direction to other team members.
• Controlling data center inventory and ensuring accurate records.
• Capturing and reporting metrics to leadership to track performance.
• Planning and coordinating with IT, Facilities Management, and vendors to ensure data center capacity and scalability.
• Tracking and communicating capacity constraints in data center resources.
• Participating in team meetings to discuss ongoing projects and initiatives.
• Staying up-to-date with the latest data center technologies and trends.

Why Philippines?

The Philippines offers a vibrant and dynamic environment for technology professionals. With a growing IT sector and a highly skilled workforce, the Philippines provides ample opportunities for career advancement and professional growth. Furthermore, the Philippines offers a rich cultural experience, beautiful landscapes, and a welcoming community, making it an attractive destination for both local and international talent.

Career Path

At Unisys, we are committed to providing our employees with opportunities for career advancement. As a Lead Tech Data Center Operations Support professional, you can progress to roles such as Data Center Manager, Infrastructure Architect, or IT Operations Director. We offer comprehensive training and development programs to help you acquire the skills and knowledge necessary to reach your career goals.

Salary & Benefits

The salary for this position is competitive and commensurate with experience. In addition to a competitive salary, Unisys offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, and professional development opportunities. We believe in rewarding our employees for their hard work and dedication.

Unisys Culture

At Unisys, we foster a culture of innovation, collaboration, and inclusion. We believe that our employees are our greatest asset, and we are committed to providing a supportive and inclusive work environment where everyone can thrive. We value diversity and believe that it enhances our ability to serve our clients and solve complex challenges. We also encourage our employees to give back to the community through volunteer opportunities and charitable initiatives.

How to Apply

To apply for the Lead Tech Data Center Operations Support position at Unisys in the Philippines, please visit our careers website and submit your application online. Be sure to include your resume and a cover letter highlighting your relevant experience and skills. We look forward to hearing from you!

FAQ

1. What qualifications are required for this role?
   A High School Diploma or GED is required, and a technical certification or Associate Degree may be preferred. Generally, 4-6 years of experience in a related area is necessary.
2. What are the key responsibilities of this role?
   Key responsibilities include resolving escalated service issues, managing problems and changes, supporting data center hardware, providing guidance to team members, and controlling inventory.
3. What skills are important for success in this role?
   Strong technical skills, problem-solving abilities, leadership qualities, and excellent communication skills are essential for success.
4. What career opportunities are available at Unisys?
   Unisys offers a variety of career paths, and this role can lead to positions such as Data Center Manager, Infrastructure Architect, or IT Operations Director.
5. What is the company culture like at Unisys?
   Unisys fosters a culture of innovation, collaboration, and inclusion, valuing diversity and providing a supportive work environment.
6. What benefits does Unisys offer?
   Unisys offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plans, and professional development opportunities.
7. How does Unisys support employee development?
   Unisys provides comprehensive training and development programs to help employees acquire new skills and advance their careers.
8. What is the work environment like in the Philippines?
   The Philippines offers a vibrant IT sector, a skilled workforce, and a rich cultural experience, making it an attractive destination for professionals.
9. How does Unisys ensure data center security?
   Unisys implements stringent security protocols and compliance standards to ensure the integrity and confidentiality of data center operations.
10. Is Unisys an equal opportunity employer?
    Yes, Unisys is proud to be an equal opportunity employer, considering all qualified applicants without regard to age, race, gender, or other protected characteristics.