Unisys NDS Transition Role: Shaping the Future of IT Support

Are you an experienced IT professional with a passion for providing exceptional deskside support? Do you thrive in a dynamic environment where you can leverage your technical skills to resolve complex issues and ensure seamless operations? If so, the NDS Transition role at Unisys is an exciting opportunity to advance your career. This role focuses on ensuring a smooth transition for identified team members into Unisys, emphasizing the importance of deskside support in maintaining operational efficiency.

Role Overview: Your Contribution to Unisys' Success

As an NDS Transition team member at Unisys, you will play a critical role in delivering top-notch IT support across the organization. Your responsibilities will include fault investigation, triaging, and resolution, ensuring that hardware, software, and network issues are addressed promptly and effectively. You will work closely with various teams to maintain a stable and efficient IT environment. This transition role highlights Unisys' commitment to internal talent and ensures that transitioning employees continue to contribute effectively.

A Day in the Life: Your Responsibilities

• Fault Investigation and Resolution: Diagnose and resolve hardware, software, and network faults in a deskside support environment.
• Desktop and Server Support: Provide comprehensive support for desktops and servers, ensuring optimal performance.
• Hardware and Software Management: Install, configure, and troubleshoot hardware and software components.
• Network Troubleshooting: Resolve network connectivity issues and ensure seamless communication.
• Printing Management: Oversee the installation, deployment, configuration, and disposal of printing devices.
• PC Building and Upgrading: Build and upgrade PCs to meet the evolving needs of the organization.
• Asset Management: Maintain accurate records of IT assets and ensure proper tracking.

Each day will bring new challenges and opportunities to leverage your technical expertise and problem-solving skills. You will be an integral part of a team that is committed to providing exceptional IT support.

Why Canberra, Adelaide, Sydney, Katherine, and Albury?

Unisys has a strong presence in Canberra, Adelaide, Sydney, Katherine, and Albury, offering diverse opportunities to live and work in vibrant cities. Each location provides a unique blend of cultural attractions, outdoor activities, and professional growth prospects.

• Canberra: As the capital city, Canberra offers a stable job market and a high quality of life, with numerous parks and cultural institutions.
• Adelaide: Known for its festivals and wine regions, Adelaide provides a relaxed lifestyle with ample opportunities for career advancement.
• Sydney: A global city with a thriving economy, Sydney offers diverse job opportunities and a rich cultural scene.
• Katherine: Offers unique outback experience and a close-knit community, providing essential support services.
• Albury: Situated on the border of New South Wales and Victoria, Albury offers a mix of urban and rural lifestyles, with a strong focus on community and regional development.

Working in these locations means being part of a community that values innovation, collaboration, and excellence.

Career Path: Growth and Development at Unisys

Unisys is committed to providing employees with opportunities for career growth and development. The NDS Transition role can serve as a stepping stone to various positions within the organization, such as:

• Senior Deskside Support Engineer: Lead a team of support engineers and oversee complex IT projects.
• IT Systems Administrator: Manage and maintain the organization's IT infrastructure.
• Network Engineer: Design, implement, and maintain network systems.
• IT Project Manager: Lead IT projects from inception to completion, ensuring they are delivered on time and within budget.

Unisys offers comprehensive training programs and mentorship opportunities to help employees develop their skills and advance their careers. The company values internal promotion and provides a clear path for career progression.

Salary & Benefits: What to Expect

The salary range for the NDS Transition role at Unisys typically falls between $65,000 and $95,000 AUD per year, depending on experience and qualifications. In addition to a competitive salary, Unisys offers a comprehensive benefits package that includes:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous vacation, sick leave, and holiday time.
• Retirement Savings Plan: Company-matched retirement savings plan.
• Professional Development: Opportunities for training, certifications, and conferences.
• Employee Assistance Program (EAP): Confidential counseling and support services.
• Life Insurance and Disability Coverage: Financial protection for employees and their families.
• Flexible Work Arrangements: Options for remote work and flexible hours (subject to role requirements).
• Employee Discounts: Discounts on products and services from various vendors.

Unisys is committed to providing a supportive and rewarding work environment where employees can thrive.

Unisys Culture: Innovation, Collaboration, and Inclusion

Unisys fosters a culture of innovation, collaboration, and inclusion. The company values diversity and is committed to creating a work environment where everyone feels welcome and respected. Unisys encourages employees to share their ideas and work together to solve complex problems.

The company also promotes a healthy work-life balance and offers various programs to support employee well-being. Unisys is a place where you can make a real impact and contribute to the future of technology.

How to Apply: Take the Next Step

If you are ready to take the next step in your career, we encourage you to apply for the NDS Transition role at Unisys. To apply, please submit your resume and cover letter through the Unisys careers website. Be sure to highlight your relevant skills and experience, and explain why you are interested in working for Unisys.

The application process typically involves an initial screening of resumes, followed by phone interviews and in-person interviews. If you are selected for an interview, be prepared to discuss your technical skills, problem-solving abilities, and experience in a deskside support environment.

FAQ: Your Questions Answered

1. What is the NDS Transition role? The NDS Transition role is designed to facilitate the seamless integration of identified team members into Unisys, focusing on providing essential deskside support.
2. What skills are required for this role? Key skills include deskside support experience, fault investigation, triaging, resolution, desktop support, server support, hardware/software troubleshooting, and Windows environment support.
3. What qualifications do I need to apply? A high school diploma or GED is required, and a technical certification or Associate Degree may be preferred. A mandatory NV1 or NV2 AGSVA security clearance is also required.
4. What are the main responsibilities of this role? The main responsibilities include fault investigation, triaging, resolution, desktop support, server support, hardware/software installation and troubleshooting, and asset management.
5. What is the salary range for this role? The salary range typically falls between $65,000 and $95,000 AUD per year, depending on experience and qualifications.
6. What benefits does Unisys offer? Unisys offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, professional development opportunities, and employee assistance programs.
7. What is the work environment like at Unisys? Unisys fosters a culture of innovation, collaboration, and inclusion, with a focus on employee well-being and professional growth.
8. What opportunities are there for career advancement? Unisys offers various career paths, including Senior Deskside Support Engineer, IT Systems Administrator, Network Engineer, and IT Project Manager.
9. How does Unisys support employee development? Unisys provides comprehensive training programs, mentorship opportunities, and a clear path for career progression.
10. Is Unisys an equal opportunity employer? Yes, Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.

Join Unisys and Shape the Future of IT Support

The NDS Transition role at Unisys offers a unique opportunity to contribute to a dynamic and innovative organization. If you are passionate about providing exceptional IT support and are looking for a rewarding career, we encourage you to apply. Join Unisys and be part of a team that is shaping the future of technology.