Sr Tech Field Eng at Unisys in Melbourne, Victoria

Are you a skilled and experienced field engineer looking for a challenging and rewarding career opportunity? Unisys is seeking a Senior Technical Field Engineer to join our team in Melbourne, Victoria. In this role, you will be responsible for providing comprehensive field engineering support to our clients, ensuring their systems operate efficiently and effectively.

Role Overview

As a Senior Technical Field Engineer at Unisys, you will be at the forefront of our service delivery, providing technical maintenance, repairs, and installations at customer premises. You will work collaboratively with a team of skilled engineers to deliver timely and effective service while managing customer communication and ensuring satisfaction with our product functionality.

A Day in the Life of a Sr Tech Field Eng

Your day-to-day activities will vary based on client needs and project requirements. Here’s a glimpse of what you can expect:

• Onsite Service Activities: Taking ownership of service activities at client locations, ensuring all tasks are completed efficiently and effectively.
• Advanced Maintenance: Performing advanced maintenance on various products, including low-complexity installations.
• Problem Solving: Utilizing advanced tools and technical knowledge to diagnose and resolve client issues.
• Technical Feedback: Providing feedback on equipment, systems, and processes to improve service delivery.
• Team Support: Proactively supporting team members with technical assistance and expertise.
• Documentation and Reporting: Contributing to improved client service metrics through accurate reporting and documentation.
• Issue Monitoring: Monitoring technical and process issues, informing management and recommending improvements.

Why Melbourne, Victoria?

Melbourne is a vibrant and culturally rich city, consistently ranked as one of the world's most livable. Here are a few reasons why working in Melbourne is an excellent choice:

• Career Opportunities: Melbourne boasts a thriving tech industry with numerous opportunities for professional growth.
• Quality of Life: The city offers a high quality of life with excellent healthcare, education, and public transportation.
• Cultural Hub: Known for its arts scene, diverse culinary offerings, and numerous festivals, Melbourne provides a rich cultural experience.
• Outdoor Activities: With beautiful parks, gardens, and beaches nearby, there are plenty of opportunities for outdoor activities.
• Friendly Community: Melbourne is known for its welcoming and friendly community, making it easy to settle in and build a social network.

Career Path

At Unisys, we are committed to providing our employees with opportunities for growth and advancement. The Senior Technical Field Engineer role can lead to various career paths, including:

• Lead Engineer: Leading a team of field engineers and overseeing service delivery.
• Project Manager: Managing technical projects and ensuring successful completion.
• Technical Specialist: Specializing in a specific technology or product and becoming a subject matter expert.
• Service Delivery Manager: Managing the overall service delivery process and ensuring client satisfaction.

Salary & Benefits

The estimated salary range for a Senior Technical Field Engineer in Melbourne, Victoria is between $75,000 and $95,000 AUD per year. In addition to a competitive salary, Unisys offers a comprehensive benefits package that includes:

• Health Insurance: Comprehensive health, dental, and vision coverage.
• Paid Time Off: Generous vacation, sick leave, and holiday schedule.
• Retirement Savings: 401(k) plan with company match.
• Employee Assistance Program: Access to counseling and support services.
• Life Insurance: Basic and supplemental life insurance options.
• Disability Coverage: Short-term and long-term disability coverage.
• Tuition Reimbursement: Financial assistance for continuing education and professional development.
• Employee Stock Purchase Plan: Opportunity to purchase company stock at a discounted rate.

Unisys Culture

Unisys is a global technology company that delivers success for our clients. We design, build, and run the best solutions to fuel their mission-critical operations. Our culture is built on:

• Innovation: We encourage and reward innovative thinking and problem-solving.
• Collaboration: We foster a collaborative and supportive work environment where teamwork is valued.
• Integrity: We conduct our business with the highest standards of ethics and integrity.
• Client Focus: We are committed to delivering exceptional service and value to our clients.
• Diversity & Inclusion: We embrace diversity and create an inclusive environment where everyone can thrive.

How to Apply

If you are a motivated and skilled field engineer looking for a challenging and rewarding career opportunity, we encourage you to apply. Please submit your resume and cover letter through our online application portal.

Unisys is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Senior Technical Field Engineer?

   Key responsibilities include providing field engineering support, performing maintenance and installations, troubleshooting issues, and supporting team members.

2. What qualifications are required for this role?

   A technical certification or associate degree is preferred, along with 2-4 years of hands-on experience in field engineering or related technical support roles.

3. What is the salary range for this position?

   The estimated salary range is between $75,000 and $95,000 AUD per year.

4. What benefits does Unisys offer?

   Unisys offers a comprehensive benefits package, including health insurance, paid time off, retirement savings, and tuition reimbursement.

5. What is the company culture like at Unisys?

   Unisys fosters a culture of innovation, collaboration, integrity, client focus, and diversity and inclusion.

6. What opportunities for career advancement are available?

   Career paths include Lead Engineer, Project Manager, Technical Specialist, and Service Delivery Manager.

7. What is the work environment like in Melbourne?

   Melbourne offers a high quality of life with a thriving tech industry, cultural attractions, and outdoor activities.

8. How does Unisys support employee growth and development?

   Unisys offers opportunities for professional development, tuition reimbursement, and access to cutting-edge technology and tools.

9. Is Unisys an equal opportunity employer?

   Yes, Unisys is an equal opportunity employer and values diversity at our company.

10. What tools and technologies will I be using in this role?

    You will be using a range of advanced diagnostic tools and equipment to troubleshoot and resolve client issues, as well as working with various hardware and software systems.