Level 3 Engineer - SOE and MECM Specialist at Unisys: Canberra, ACT

Are you a highly skilled and experienced Level 3 Engineer specializing in SOE (Standard Operating Environment) and MECM (Microsoft Endpoint Configuration Manager)? Do you thrive in a dynamic environment where you can leverage your expertise to deliver exceptional IT solutions? If so, Unisys is seeking a talented individual like you to join our team in Canberra, ACT.

Role Overview

As a Level 3 Engineer - SOE and MECM Specialist at Unisys, you will play a crucial role in designing, implementing, and maintaining our client's Windows 11 endpoint environment. You will be responsible for ensuring the smooth operation of critical systems, including Microsoft Teams, Office 365, MECM, Intune, iVanti, and other support applications. Your expertise will be essential in providing BAU support, managing incidents, changes, and problems, and contributing to service enhancements and system migrations.

A Day in the Life

Here's a glimpse into what your typical day might look like:

• Collaborating with clients, management, and peers to understand their requirements and translate them into effective technical solutions.
• Designing, configuring, and implementing Windows 11 endpoint environments, ensuring optimal performance and security.
• Providing Level 3 support for incidents, changes, and problems related to SOE and MECM.
• Managing and maintaining the MECM / SCCM infrastructure, including patching and software distribution.
• Migrating tasks and policies from MECM to Intune, optimizing endpoint management.
• Developing and maintaining PowerShell scripts for automation and configuration management.
• Managing Active Directory and Group Policy to ensure secure and efficient user access.
• Packaging applications, both native and virtual, using MSI-X and other technologies.
• Implementing and managing security products, such as application whitelisting, anti-virus, and USB hardening.
• Creating and maintaining technical documentation, including FAQs, SOPs, and transition support documents.
• Adhering to ITIL principles to ensure effective change and incident management.

Why Canberra, ACT?

Canberra, the capital city of Australia, offers a unique blend of urban living and natural beauty. Known for its vibrant cultural scene, world-class universities, and stunning parks and gardens, Canberra provides an excellent quality of life for its residents. The city also boasts a thriving technology sector, making it an ideal location for IT professionals seeking career growth opportunities.

Career Path

At Unisys, we are committed to fostering the growth and development of our employees. As a Level 3 Engineer, you will have the opportunity to expand your skills, gain experience in new technologies, and advance your career within the company. We offer a clear career path with opportunities for promotion to senior engineering roles, team leadership positions, and specialized technical roles.

Salary and Benefits

Unisys offers a competitive salary and benefits package commensurate with your experience and qualifications. While the exact salary for this role is dependent on experience, a Level 3 Engineer - SOE and MECM Specialist in Canberra can typically expect to earn between $110,000 and $150,000 AUD per year. In addition to your base salary, you will also be eligible for a comprehensive benefits package, including:

• Flexible work arrangements, including hybrid work options.
• Generous paid time off.
• Comprehensive health insurance.
• Retirement savings plan with company match.
• Professional development opportunities.

Unisys Culture

At Unisys, we believe that our people are our greatest asset. We foster a collaborative and inclusive work environment where everyone feels valued, respected, and empowered to contribute their best. We are committed to promoting diversity and equal opportunity, and we provide a supportive culture that encourages innovation, creativity, and continuous learning.

How to Apply

If you are a highly motivated and experienced Level 3 Engineer - SOE and MECM Specialist looking for a challenging and rewarding career opportunity, we encourage you to apply today. Please submit your resume and cover letter through our online application portal.

FAQ

1. What is the required experience for this role?

   The ideal candidate will have at least 5 years of experience in SOE and MECM, with a strong understanding of Windows operating systems, Active Directory, and Group Policy.

2. What certifications are preferred?

   Microsoft certifications in M365, MECM/SCCM, and Windows are highly desirable. ITIL Foundation certification is also a plus.

3. What are the key skills for this role?

   Key skills include MECM / SCCM infrastructure management, Intune migration, PowerShell scripting, Active Directory administration, and application packaging.

4. What is the work environment like at Unisys?

   Unisys offers a flexible and supportive work environment with opportunities for growth and development.

5. Is this a remote or in-office position?

   This position offers a hybrid work model, with a combination of work from home and work from the office.

6. What is the application process?

   Please submit your resume and cover letter through our online application portal. Our recruiting team will review your application and contact you if you are selected for an interview.

7. What are the opportunities for professional development?

   Unisys provides ample opportunities for professional development, including training courses, certifications, and mentorship programs.

8. What is the company culture like?

   Unisys fosters a collaborative and inclusive work environment where everyone feels valued, respected, and empowered to contribute their best.

9. What is the dress code?

   Unisys has a business casual dress code.

10. What are the benefits of working at Unisys?

    Unisys offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.