Role Overview: Pre-Sales Technical Solutions (ServiceNow) at Unisys

Are you a seasoned pre-sales professional with a passion for ServiceNow and a knack for crafting innovative solutions? Unisys is seeking a talented Pre-Sales Technical Solutions expert to join our team in Canberra, Sydney, or Melbourne. In this role, you'll be instrumental in shaping solutions, leading client engagements, and driving sales through your technical expertise across the ServiceNow and Freshworks platforms. You'll collaborate with various internal teams, identify business opportunities, develop compelling product demonstrations, and build strong client relationships. If you thrive in a dynamic environment and have a proven track record in pre-sales, solution architecture, and business development, we encourage you to apply.

A Day in the Life of a Pre-Sales Technical Solutions Expert

Each day will bring new challenges and opportunities, but here’s a glimpse of what you can expect:

• Morning: Start your day by reviewing client briefs and understanding their unique needs and challenges. Collaborate with the sales and engineering teams to brainstorm potential solutions.
• Mid-day: Develop and deliver engaging product demonstrations, highlighting the value and benefits of Unisys' ServiceNow and Freshworks solutions. Conduct technical workshops to deep-dive into specific client requirements.
• Afternoon: Work on RFP responses, ensuring alignment with client objectives and sales strategies. Draft Statements of Work (SOWs) for upcoming projects. Engage in client meetings to build rapport and gather feedback.
• Evening: Participate in marketing events or webinars to promote Unisys ESM solutions. Analyze market trends and competitor activities to identify new business opportunities.

Why Canberra, Sydney, or Melbourne?

These vibrant Australian cities offer a high quality of life, a thriving tech industry, and a diverse culture. Whether you prefer the political hub of Canberra, the iconic landmarks of Sydney, or the cultural scene of Melbourne, you'll find a welcoming community and ample opportunities for personal and professional growth.

Career Path and Growth Opportunities

At Unisys, we're committed to your career development. This Pre-Sales Technical Solutions role provides a pathway to various leadership positions within our organization. You could advance to become a Senior Solution Architect, a Sales Engineering Manager, or even a Consulting Director. We offer ongoing training and mentorship programs to help you achieve your career goals.

Competitive Salary and Comprehensive Benefits

Unisys offers a competitive salary package commensurate with your experience and qualifications. In addition to base pay, you'll be eligible for performance-based bonuses. Our benefits package includes:

• Comprehensive health insurance plans (medical, dental, vision)
• Generous paid time off (PTO) and holidays
• Retirement savings plan with company match
• Professional development opportunities and training programs
• Employee assistance program (EAP) for mental health and well-being
• Life insurance and disability coverage
• Flexible work arrangements

The Unisys Culture: Innovation, Collaboration, and Growth

Unisys is a global technology leader with a rich history of innovation. We foster a culture of collaboration, where employees are empowered to share ideas and work together to solve complex problems. We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and respected. At Unisys, you'll have the opportunity to work on cutting-edge projects, learn from industry experts, and make a real impact on the world.

Ready to Join the Unisys Team? Here's How to Apply

If you're excited about the opportunity to join Unisys as a Pre-Sales Technical Solutions expert, we encourage you to apply online. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. Be sure to tailor your application to the specific requirements of the role and showcase your passion for ServiceNow and pre-sales.

Frequently Asked Questions (FAQs)

1. What is the primary focus of this role? This role focuses on shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms.
2. What are the key skills required for this position? Strong technical understanding of the ServiceNow platform, proven track record in pre-sales, solution architecture, and business development, excellent communication, presentation, and client engagement skills are essential.
3. What ITSM platforms experience is preferred? Experience with Freshworks, BMC Helix, and Cherwell is highly desirable.
4. Is security clearance required for this role? Yes, a baseline security clearance is required.
5. What certifications are preferred? ServiceNow certifications such as CSA, CIS, and CTA are preferred.
6. What is the career path for this role? This role provides a pathway to various leadership positions within Unisys, such as Senior Solution Architect, Sales Engineering Manager, or Consulting Director.
7. What kind of training and development opportunities are available? Unisys offers ongoing training and mentorship programs to help employees achieve their career goals.
8. What is the work environment like at Unisys? Unisys fosters a culture of collaboration, innovation, and growth.
9. Are flexible work arrangements available? Yes, Unisys offers flexible work arrangements, including remote, hybrid, or in-office options.
10. How does Unisys support employee well-being? Unisys provides an employee assistance program (EAP) for mental health and well-being, as well as wellness programs and initiatives.