Senior Presales Consultant (ServiceNow) at Unisys - Milton Keynes, Buckinghamshire

Role Overview

As a Senior Presales Consultant specializing in ServiceNow at Unisys, you will be at the forefront of driving business growth and shaping innovative solutions for our clients. This role is pivotal in leveraging your technical expertise and sales acumen to identify opportunities, develop compelling solutions, and build lasting client relationships. You will collaborate with various internal teams, including sales, engineering, and product development, to ensure our solutions meet and exceed client expectations.

The ideal candidate will possess a deep understanding of the ServiceNow platform and its capabilities, coupled with a proven track record in pre-sales and business development. Your ability to articulate the business value and ROI of Enterprise Service Management (ESM) solutions to both technical and non-technical stakeholders will be crucial to your success.

A Day in the Life

Your day-to-day activities will be varied and challenging, requiring a blend of technical proficiency, sales expertise, and client engagement skills. Here's a glimpse into what you can expect:

• Client Engagement: Leading technical workshops, solution shaping sessions, and pricing discussions with clients to understand their needs and develop tailored solutions.
• Solution Development: Designing and implementing accelerators, Proof of Value (PoV) engagements, and migration playbooks to demonstrate the value and innovation of Unisys's ServiceNow solutions.
• Sales Support: Creating pursuit kits, responding to RFPs, and drafting Statements of Work (SOWs) to support sales engagements and drive pipeline growth.
• Collaboration: Working closely with sales engineers, client executives, and the CTO organization to develop and execute account strategies.
• Market Engagement: Participating in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads.
• Relationship Building: Building and maintaining strong client relationships at multiple organizational levels, acting as a trusted advisor.
• Feedback and Improvement: Providing feedback to product and marketing teams based on client and market insights to continuously improve our offerings.

Why Milton Keynes, Buckinghamshire?

Milton Keynes is a vibrant and growing city in Buckinghamshire, offering a high quality of life and excellent career opportunities. Its strategic location, with easy access to London and other major UK cities, makes it an ideal hub for business and innovation. The city boasts a thriving technology sector, a skilled workforce, and a supportive business environment.

Living in Milton Keynes provides a balance between urban amenities and natural beauty. The city is known for its extensive network of parks, green spaces, and waterways, offering plenty of opportunities for outdoor activities. It also has a diverse range of cultural attractions, shopping centers, and restaurants, ensuring there is something for everyone.

Career Path

At Unisys, we are committed to providing our employees with opportunities for growth and advancement. The Senior Presales Consultant role is a stepping stone to a variety of leadership and specialist positions within the company. Potential career paths include:

• Principal Consultant: Leading larger and more complex client engagements, providing strategic guidance, and mentoring junior consultants.
• Solution Architect: Designing and implementing end-to-end solutions for clients, leveraging your deep technical expertise and industry knowledge.
• Sales Director: Leading a team of sales professionals, driving revenue growth, and building strategic client relationships.
• Practice Manager: Managing a team of consultants specializing in ServiceNow or other ESM platforms, responsible for delivering high-quality services and achieving business objectives.

Salary & Benefits

Unisys offers a competitive salary and benefits package that is designed to attract and retain top talent. The salary for the Senior Presales Consultant (ServiceNow) role in Milton Keynes, Buckinghamshire typically ranges from $75,000 to $110,000 USD per year, depending on experience, skills, and qualifications. In addition to salary, we offer a comprehensive benefits package that includes:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous PTO policy for vacations, holidays, and personal days.
• Retirement Savings: Retirement savings plan with company matching contributions.
• Professional Development: Opportunities for training, workshops, and certifications.
• Employee Assistance Program: Confidential counseling and support services.
• Life Insurance and Disability Coverage: Protection for you and your family.
• Flexible Work Arrangements: Remote work options and flexible hours (subject to business needs).
• Employee Stock Purchase Plan: Opportunity to invest in Unisys's future.
• Wellness Programs: Promoting physical and mental well-being.
• Employee Referral Program: Incentives for referring qualified candidates.

Unisys Culture

At Unisys, we foster a culture of innovation, collaboration, and inclusivity. We value diversity and believe that our differences make us stronger. We are committed to creating a work environment where everyone feels valued, respected, and empowered to contribute their best work.

We encourage our employees to take ownership of their careers and provide them with the resources and support they need to succeed. We are also committed to giving back to the communities where we live and work, through volunteer programs and charitable initiatives.

How to Apply

If you are a motivated and results-oriented professional with a passion for technology and a desire to make a difference, we encourage you to apply for the Senior Presales Consultant (ServiceNow) role at Unisys. To apply, please submit your resume and cover letter through our online application portal.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FAQ

1. What are the key responsibilities of a Senior Presales Consultant?

   The key responsibilities include shaping solutions, leading client engagements, supporting the sales cycle through technical expertise, developing PoVs, creating migration playbooks, and building client relationships.

2. What skills are essential for this role?

   Essential skills include a strong technical understanding of ServiceNow, pre-sales experience, business development skills, excellent communication and presentation abilities, and experience with ITSM platforms like Freshworks and BMC Helix.

3. What qualifications are preferred for this position?

   Preferred qualifications include ServiceNow certifications such as CSA, CIS, and CTA.

4. What is the typical career path for this role at Unisys?

   Potential career paths include roles such as Principal Consultant, Solution Architect, Sales Director, and Practice Manager.

5. What is the salary range for this position?

   The salary range for the Senior Presales Consultant (ServiceNow) role in Milton Keynes, Buckinghamshire typically ranges from $75,000 to $110,000 USD per year.

6. What benefits does Unisys offer?

   Unisys offers a comprehensive benefits package, including health insurance, paid time off, retirement savings, professional development opportunities, and flexible work arrangements.

7. What is the work culture like at Unisys?

   Unisys fosters a culture of innovation, collaboration, and inclusivity, valuing diversity and creating a supportive work environment.

8. How can I apply for this position?

   You can apply by submitting your resume and cover letter through our online application portal.

9. Does Unisys offer flexible work arrangements?

   Yes, Unisys offers flexible work arrangements, including remote work options and flexible hours, subject to business needs.

10. What is the Key Performance Indicators for this role?

    Influenced and sourced Total Contract Value (TCV). Win performance and conversion rate of PoV projects to fully scoped and funded engagements. Pipeline generation and qualification targets. Number of client meetings, demos, and workshops delivered. Contribution to upsell/cross-sell opportunities and customer retention rates. Client satisfaction scores related to pre-sales engagements.