Senior Principal Presales Consultant – ITSM Analytics & Service Operations Reporting at Unisys

Are you a seasoned ITSM analytics expert with a passion for designing and implementing cutting-edge reporting solutions? Unisys is seeking a Senior Principal Presales Consultant to join our team in Bangalore, India. In this role, you will be the design authority for ITSM-led analytics initiatives, focusing on service operations data and leveraging platforms like ServiceNow, Azure, Databricks, and Power BI. Your expertise will drive operational visibility, improve service performance management, and deliver impactful executive reporting.

A Day in the Life of a Senior Principal Presales Consultant

Imagine starting your day by reviewing the latest service performance metrics, identifying areas for improvement, and brainstorming innovative reporting solutions with your team. You'll then lead a client discovery workshop, understanding their specific analytics needs and presenting a tailored solution architecture. Later, you might be working on defining data ingestion pipelines or fine-tuning Power BI dashboards to provide actionable insights. The role is dynamic, requiring a blend of technical expertise, client engagement, and strategic thinking.

Bangalore: The Heart of India's IT Sector

Bangalore, often referred to as the “Silicon Valley of India,” is a thriving hub for technology and innovation. This vibrant city offers a wealth of opportunities for career growth and professional development. With a diverse and talented workforce, Bangalore provides a stimulating environment for collaboration and learning. Beyond work, the city boasts a rich cultural scene, delicious cuisine, and beautiful parks, making it an attractive place to live and work.

Charting Your Career Path at Unisys

This Senior Principal Presales Consultant role is a strategic position within Unisys, offering a clear path for career advancement. You could potentially move into leadership roles within the Delivery organization, focusing on larger-scale analytics initiatives or specializing in a specific technology area. Unisys is committed to employee growth, providing opportunities for training, mentorship, and professional development to help you achieve your career goals.

Compensation and Benefits

Unisys offers a competitive salary and benefits package commensurate with experience and qualifications. This includes health insurance, paid time off, retirement plans, and other perks designed to support your well-being and financial security. Specific details will be discussed during the interview process.

The Unisys Culture: Innovation, Collaboration, and Inclusion

Unisys fosters a culture of innovation, collaboration, and inclusion. We believe in empowering our employees to bring their best selves to work, creating a supportive environment where everyone can thrive. We value diversity and are committed to providing equal opportunities to all. At Unisys, you'll be part of a team that is passionate about solving complex problems and making a positive impact on the world.

Ready to Join the Unisys Team?

If you're a highly motivated and skilled ITSM analytics professional, we encourage you to apply for this exciting opportunity. Submit your resume and cover letter through the Unisys career portal. Be sure to highlight your relevant experience, skills, and accomplishments. We look forward to hearing from you!

Frequently Asked Questions

1. What are the key responsibilities of this role?

The key responsibilities include acting as a design authority for ITSM-led analytics, defining and governing analytics architecture, designing dashboards, architecting solutions, and leading client workshops.

2. What skills are essential for success in this role?

Essential skills include deep expertise in ITSM/ServiceNow reporting and analytics, strong understanding of service operations processes, experience with Power BI and Azure data services, and excellent communication skills.

3. What is the work environment like at Unisys?

Unisys offers a collaborative and supportive work environment with opportunities for professional development and growth.

4. What is the typical career path for this role?

The typical career path involves moving into leadership roles within the Delivery organization or specializing in a specific technology area.

5. What kind of benefits does Unisys offer?

Unisys offers a comprehensive benefits package, including health insurance, paid time off, and retirement plans.

6. Is this a remote or hybrid position?

This position is comfortable in a hybrid model, requiring a mix of on-site and remote work.

7. What is the interview process like?

The interview process typically involves multiple rounds of interviews with hiring managers and team members.

8. What opportunities are there for professional development?

Unisys provides opportunities for training, mentorship, and professional development to help employees achieve their career goals.

9. How does Unisys promote diversity and inclusion?

Unisys is committed to promoting diversity and inclusion and providing equal opportunities to all.

10. What is the company culture like at Unisys?

Unisys fosters a culture of innovation, collaboration, and inclusion.

Note: Salary and benefits information is estimated and may vary based on experience and qualifications.