SOE - Apps Packaging SME at Unisys: Shape the Future of Digital Workspaces

## Role Overview As an SOE (Standard Operating Environment) - Apps Packaging SME (Subject Matter Expert) at Unisys, you will be at the forefront of designing, implementing, and maintaining modern, secure, and efficient digital workspaces for our clients. You will leverage your deep expertise in Windows 10/11, application packaging, and deployment technologies to create and manage SOEs that empower users and enhance productivity. This role requires a strong understanding of SOE lifecycle management, application packaging methodologies, and modern device management practices. Your responsibilities will encompass the entire SOE lifecycle, from initial design and build to ongoing maintenance and optimization. ## A Day in the Life Imagine starting your day by reviewing the latest security advisories and identifying potential vulnerabilities in the existing SOEs. You collaborate with the security team to develop and implement patching strategies to mitigate these risks. Next, you work on packaging a new application using MSIX, ensuring it is compatible with the existing SOE and adheres to security best practices. You then move on to troubleshooting a deployment issue reported by a user, leveraging your strong troubleshooting skills to identify the root cause and implement a solution. In the afternoon, you participate in a design session for a new SOE, collaborating with other SMEs to define the architecture, select the appropriate technologies, and plan the implementation. You conclude your day by documenting the changes made to the SOE and updating the relevant SOPs. * **Security Hardening:** Reviewing security advisories and implementing patching strategies. * **Application Packaging:** Packaging new applications using MSIX, MSI, App-V or AVD. * **Troubleshooting:** Diagnosing and resolving deployment issues. * **SOE Design:** Participating in design sessions for new SOEs. * **Documentation:** Updating SOPs and other relevant documentation. ## Why Canberra and Remote Australia? Canberra offers a unique blend of career opportunities and lifestyle benefits. As the capital of Australia, it is a hub for government agencies and technology companies, providing a stable and thriving job market. The city boasts a high quality of life, with excellent schools, healthcare, and cultural attractions. For those preferring a Remote option, this allows great flexibility. ## Career Path This role provides a solid foundation for career advancement within Unisys. You could progress to roles such as: * **Senior SOE Engineer:** Leading the design and implementation of complex SOEs. * **SOE Architect:** Defining the overall SOE strategy and architecture for the organization. * **Modern Workplace Consultant:** Providing expert advice to clients on modern workplace technologies and strategies. * **Team Lead/Manager:** Leading a team of SOE engineers and application packaging specialists. ## Salary & Benefits The estimated salary range for this role in Canberra is $110,000 - $160,000 AUD per year, depending on experience and qualifications. Unisys also offers a comprehensive benefits package, including: * Competitive salary and performance-based bonuses. * Comprehensive health insurance plans (medical, dental, vision). * Generous paid time off (PTO) and holidays. * Retirement savings plan with company match. * Professional development opportunities (training, certifications). * Employee assistance program (EAP) for confidential counseling and support. * Life insurance and disability coverage. * Flexible work arrangements (remote work options where applicable). * Employee stock purchase plan (ESPP). * Wellness programs and resources. * Paid parental leave * Opportunities for career advancement and growth within the company ## Unisys Culture At Unisys, we foster a culture of innovation, collaboration, and continuous learning. We are committed to providing our employees with opportunities to grow and develop their skills, and we encourage them to take ownership of their careers. We value diversity and inclusion, and we believe that a diverse workforce is essential to our success. We offer a supportive and inclusive work environment where employees feel valued, respected, and empowered to contribute their best. ## How to Apply If you are a highly motivated and skilled SOE - Apps Packaging SME with a passion for technology and a desire to make a difference, we encourage you to apply! Please submit your resume and cover letter through the Unisys careers website. ## FAQs 1. **What security clearance is required for this role?** *Minimum Baseline security clearance is required. The job description clarifies that NV1 might be needed for privileged access. 2. **What experience is needed for this position?** *At least 3 years of experience in SOE engineering and modern device management are needed. 3. **What tools are used to build SOEs?** *SCCM and Intune (IME) are the primary tools used to design, build, and maintain Windows 11 SOEs. 4. **What are the responsibilities?** *The candidate will be responsible for solutioning new or maintaining existing SOEs and releases (hardware and VDI and AVDs). 5. **Is being an Australian Citizen a necessity?** *Yes, per the requirements, the candidate needs to be an Australian Citizen. 6. **What kind of packaging is used?** *Expertise is needed in MSI, MSIX, AVD, and App-V packaging for Windows 10/11 desktop and VDI environments. 7. **What is the work environment like?** *The candidate will work closely with internal teams, clients, and other vendor teams in SIEM type engagement. 8. **How much travel is involved?** *There may be some travel, it will depend on the team and client needs. 9. **What kind of documentation is needed?** *Deliver As Built, As Configured, and Standard Operating Procedures (SOPs) documentation. 10. **Are there opportunities for growth?** *There are many opportunities for career advancement and growth within the company.