Técnico de Sistemas en Campo Careers at Unisys - Montevideo, Uruguay | Apply Now!
Unisys
Técnico de Sistemas en Campo Careers at Unisys - Montevideo, Uruguay | Apply Now!
Job Description
Técnico de Sistemas en Campo - Montevideo
Role Overview
As a Field Systems Technician at Unisys in Montevideo, you will be responsible for providing on-site technical support for Lenovo hardware and software. This role involves diagnosing and resolving technical issues, documenting processes, managing warranties, and coordinating with vendors and technical engineers. Your expertise in Lenovo equipment and commitment to excellent customer service will be crucial for success in this position.
A Day in the Life
Your day will typically involve traveling to client sites to provide technical assistance, troubleshooting hardware and software problems, installing and configuring Lenovo devices, and documenting your interventions. You will also manage communication with suppliers, track warranties, and provide administrative support for service requests. Collaboration with other IT teams and engineers will be essential to ensure seamless IT operations and customer satisfaction.
Why Montevideo
Montevideo, the capital of Uruguay, offers a rich cultural heritage, a vibrant arts scene, and a high quality of life. With its beautiful beaches, historic architecture, and friendly atmosphere, Montevideo provides an attractive environment for both work and leisure. The city's growing IT sector and strategic location make it an ideal hub for technical professionals looking to advance their careers.
Career Path
This role offers a clear career path within Unisys. You can advance to senior technical support positions, team leadership roles, or specialize in specific areas such as network engineering or systems administration. Unisys provides ample opportunities for training, certifications, and professional development to help you achieve your career goals.
Salary & Benefits
The salary range for this position is competitive, reflecting the skills and experience required. In addition to a competitive salary, Unisys offers a comprehensive benefits package including health insurance, paid time off, retirement savings plan, life insurance, and disability insurance. Employee assistance programs and wellness initiatives are also available to support your overall well-being.
Unisys Culture
Unisys is committed to fostering a diverse and inclusive work environment where all employees feel valued and respected. The company promotes collaboration, innovation, and continuous learning. Unisys is an equal opportunity employer that considers all qualified applicants without regard to age, race, ethnicity, gender, sexual orientation, disability, or veteran status.
How to Apply
To apply for this position, please submit your resume and cover letter through the Unisys careers website. Be sure to highlight your experience with Lenovo equipment, technical support skills, and commitment to customer service. If you require any accommodations during the application process, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or Toll Free: 888-560-1782 (Prompt 4).
FAQ
- What is the primary responsibility of a Field Systems Technician?
The primary responsibility is to provide on-site technical support for Lenovo hardware and software.
- What qualifications are required for this role?
4-5 years of experience in on-site technical support, proven experience with Lenovo equipment, and a professional technician degree in Systems or a related field.
- Is residency in Montevideo mandatory?
Yes, mandatory residence in Montevideo is required.
- What kind of benefits does Unisys offer?
Unisys offers a comprehensive benefits package including health insurance, paid time off, retirement savings plan, and more.
- What opportunities for career advancement are available?
Opportunities for advancement include senior technical support positions, team leadership roles, and specialization in specific technical areas.
- How does Unisys support diversity and inclusion?
Unisys is committed to fostering a diverse and inclusive work environment where all employees feel valued and respected.
- What is the typical work schedule for this role?
The typical work schedule is on-site from Monday to Friday, with no on-call duties.
- What skills are essential for success in this role?
Essential skills include hardware and software troubleshooting, documentation, vendor management, and customer service.
- What kind of equipment will I be working with?
You will primarily be working with Lenovo laptops, desktops, and peripherals.
- How can I request accommodations during the application process?
Please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or Toll Free: 888-560-1782 (Prompt 4).
Locations
- Montevideo, Montevideo, Uruguay
Salary
27,500 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Hardware Supportintermediate
- Software Supportintermediate
- Lenovo Equipment Expertiseintermediate
- Technical Documentationintermediate
- Process Documentationintermediate
- Administrative Managementintermediate
- Vendor Managementintermediate
- Technical Coordinationintermediate
- Customer Serviceintermediate
- Problem-Solvingintermediate
- Troubleshootingintermediate
- Field Supportintermediate
- Warranty Managementintermediate
- Repair Coordinationintermediate
- Technical Reportingintermediate
- IT Supportintermediate
- System Administrationintermediate
- Network Troubleshootingintermediate
- Desktop Supportintermediate
- Remote Supportintermediate
Required Qualifications
- 4-5 years of experience in on-site technical support (hardware and software) (experience)
- Proven experience with Lenovo equipment (experience)
- Proficiency in documenting processes and administrative management (experience)
- Ability to coordinate tasks with vendors and technical areas (experience)
- Professional Technician in Systems or related careers (experience)
- Mandatory residence in Montevideo (experience)
- Availability for on-site work from Monday to Friday (no on-call) (experience)
- Strong understanding of hardware components and troubleshooting (experience)
- Knowledge of operating systems (Windows, macOS, Linux) (experience)
- Familiarity with networking concepts (TCP/IP, DNS, DHCP) (experience)
- Experience with remote access tools and technologies (experience)
- Ability to diagnose and resolve technical issues efficiently (experience)
- Excellent communication and interpersonal skills (experience)
- Ability to work independently and as part of a team (experience)
- Commitment to providing excellent customer service (experience)
- Experience with ticketing systems and service management tools (experience)
- Ability to prioritize and manage multiple tasks simultaneously (experience)
- Strong organizational and time-management skills (experience)
- Ability to adapt to changing technologies and environments (experience)
- Continuous learning and professional development (experience)
Responsibilities
- Provide on-site support to end-users for Lenovo hardware and software
- Document processes, interventions, and technical procedures
- Track warranties, repairs, and open cases
- Manage contact with suppliers and manufacturers
- Coordinate visits, prioritization, and support with technical engineers
- Provide administrative support related to requests, reports, and service closures
- Diagnose and resolve hardware and software issues on Lenovo devices
- Install, configure, and maintain Lenovo laptops, desktops, and peripherals
- Provide technical assistance to users via phone, email, and in-person
- Escalate complex issues to senior support staff or vendors as needed
- Maintain accurate inventory of hardware and software assets
- Ensure timely resolution of support requests and adherence to service level agreements (SLAs)
- Conduct regular system maintenance and performance optimization
- Participate in training programs to enhance technical skills and knowledge
- Contribute to the development of technical documentation and knowledge base articles
- Follow established security protocols and policies to protect company data and assets
- Collaborate with other IT teams to resolve cross-functional issues
- Provide feedback to management on potential improvements to IT processes and procedures
- Stay up-to-date with the latest Lenovo products and technologies
- Maintain a clean and organized work environment
- Manage and resolve incidents related to IT infrastructure.
- Collaborate with cross-functional teams to ensure seamless IT operations.
Benefits
- general: Competitive salary and benefits package
- general: Opportunities for professional development and growth
- general: Dynamic and collaborative work environment
- general: Chance to work with cutting-edge technologies
- general: Health insurance coverage
- general: Paid time off and holidays
- general: Retirement savings plan
- general: Life insurance
- general: Disability insurance
- general: Employee assistance program
- general: Training and certification opportunities
- general: Flexible work arrangements (if applicable)
- general: Employee discounts on products and services
- general: Recognition and rewards programs
- general: Career advancement opportunities
- general: Supportive and inclusive company culture
- general: Opportunity to make a positive impact on the organization
- general: Paid parental leave.
- general: Wellness programs.
- general: Employee resource groups.
- general: Tuition reimbursement.
Tags & Categories
Answer 10 quick questions to check your fit for Técnico de Sistemas en Campo Careers at Unisys - Montevideo, Uruguay | Apply Now! @ Unisys.
Related Books and Jobs
Técnico de Sistemas en Campo Careers at Unisys - Montevideo, Uruguay | Apply Now!
Unisys
Técnico de Sistemas en Campo Careers at Unisys - Montevideo, Uruguay | Apply Now!
Job Description
Técnico de Sistemas en Campo - Montevideo
Role Overview
As a Field Systems Technician at Unisys in Montevideo, you will be responsible for providing on-site technical support for Lenovo hardware and software. This role involves diagnosing and resolving technical issues, documenting processes, managing warranties, and coordinating with vendors and technical engineers. Your expertise in Lenovo equipment and commitment to excellent customer service will be crucial for success in this position.
A Day in the Life
Your day will typically involve traveling to client sites to provide technical assistance, troubleshooting hardware and software problems, installing and configuring Lenovo devices, and documenting your interventions. You will also manage communication with suppliers, track warranties, and provide administrative support for service requests. Collaboration with other IT teams and engineers will be essential to ensure seamless IT operations and customer satisfaction.
Why Montevideo
Montevideo, the capital of Uruguay, offers a rich cultural heritage, a vibrant arts scene, and a high quality of life. With its beautiful beaches, historic architecture, and friendly atmosphere, Montevideo provides an attractive environment for both work and leisure. The city's growing IT sector and strategic location make it an ideal hub for technical professionals looking to advance their careers.
Career Path
This role offers a clear career path within Unisys. You can advance to senior technical support positions, team leadership roles, or specialize in specific areas such as network engineering or systems administration. Unisys provides ample opportunities for training, certifications, and professional development to help you achieve your career goals.
Salary & Benefits
The salary range for this position is competitive, reflecting the skills and experience required. In addition to a competitive salary, Unisys offers a comprehensive benefits package including health insurance, paid time off, retirement savings plan, life insurance, and disability insurance. Employee assistance programs and wellness initiatives are also available to support your overall well-being.
Unisys Culture
Unisys is committed to fostering a diverse and inclusive work environment where all employees feel valued and respected. The company promotes collaboration, innovation, and continuous learning. Unisys is an equal opportunity employer that considers all qualified applicants without regard to age, race, ethnicity, gender, sexual orientation, disability, or veteran status.
How to Apply
To apply for this position, please submit your resume and cover letter through the Unisys careers website. Be sure to highlight your experience with Lenovo equipment, technical support skills, and commitment to customer service. If you require any accommodations during the application process, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or Toll Free: 888-560-1782 (Prompt 4).
FAQ
- What is the primary responsibility of a Field Systems Technician?
The primary responsibility is to provide on-site technical support for Lenovo hardware and software.
- What qualifications are required for this role?
4-5 years of experience in on-site technical support, proven experience with Lenovo equipment, and a professional technician degree in Systems or a related field.
- Is residency in Montevideo mandatory?
Yes, mandatory residence in Montevideo is required.
- What kind of benefits does Unisys offer?
Unisys offers a comprehensive benefits package including health insurance, paid time off, retirement savings plan, and more.
- What opportunities for career advancement are available?
Opportunities for advancement include senior technical support positions, team leadership roles, and specialization in specific technical areas.
- How does Unisys support diversity and inclusion?
Unisys is committed to fostering a diverse and inclusive work environment where all employees feel valued and respected.
- What is the typical work schedule for this role?
The typical work schedule is on-site from Monday to Friday, with no on-call duties.
- What skills are essential for success in this role?
Essential skills include hardware and software troubleshooting, documentation, vendor management, and customer service.
- What kind of equipment will I be working with?
You will primarily be working with Lenovo laptops, desktops, and peripherals.
- How can I request accommodations during the application process?
Please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or Toll Free: 888-560-1782 (Prompt 4).
Locations
- Montevideo, Montevideo, Uruguay
Salary
27,500 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Hardware Supportintermediate
- Software Supportintermediate
- Lenovo Equipment Expertiseintermediate
- Technical Documentationintermediate
- Process Documentationintermediate
- Administrative Managementintermediate
- Vendor Managementintermediate
- Technical Coordinationintermediate
- Customer Serviceintermediate
- Problem-Solvingintermediate
- Troubleshootingintermediate
- Field Supportintermediate
- Warranty Managementintermediate
- Repair Coordinationintermediate
- Technical Reportingintermediate
- IT Supportintermediate
- System Administrationintermediate
- Network Troubleshootingintermediate
- Desktop Supportintermediate
- Remote Supportintermediate
Required Qualifications
- 4-5 years of experience in on-site technical support (hardware and software) (experience)
- Proven experience with Lenovo equipment (experience)
- Proficiency in documenting processes and administrative management (experience)
- Ability to coordinate tasks with vendors and technical areas (experience)
- Professional Technician in Systems or related careers (experience)
- Mandatory residence in Montevideo (experience)
- Availability for on-site work from Monday to Friday (no on-call) (experience)
- Strong understanding of hardware components and troubleshooting (experience)
- Knowledge of operating systems (Windows, macOS, Linux) (experience)
- Familiarity with networking concepts (TCP/IP, DNS, DHCP) (experience)
- Experience with remote access tools and technologies (experience)
- Ability to diagnose and resolve technical issues efficiently (experience)
- Excellent communication and interpersonal skills (experience)
- Ability to work independently and as part of a team (experience)
- Commitment to providing excellent customer service (experience)
- Experience with ticketing systems and service management tools (experience)
- Ability to prioritize and manage multiple tasks simultaneously (experience)
- Strong organizational and time-management skills (experience)
- Ability to adapt to changing technologies and environments (experience)
- Continuous learning and professional development (experience)
Responsibilities
- Provide on-site support to end-users for Lenovo hardware and software
- Document processes, interventions, and technical procedures
- Track warranties, repairs, and open cases
- Manage contact with suppliers and manufacturers
- Coordinate visits, prioritization, and support with technical engineers
- Provide administrative support related to requests, reports, and service closures
- Diagnose and resolve hardware and software issues on Lenovo devices
- Install, configure, and maintain Lenovo laptops, desktops, and peripherals
- Provide technical assistance to users via phone, email, and in-person
- Escalate complex issues to senior support staff or vendors as needed
- Maintain accurate inventory of hardware and software assets
- Ensure timely resolution of support requests and adherence to service level agreements (SLAs)
- Conduct regular system maintenance and performance optimization
- Participate in training programs to enhance technical skills and knowledge
- Contribute to the development of technical documentation and knowledge base articles
- Follow established security protocols and policies to protect company data and assets
- Collaborate with other IT teams to resolve cross-functional issues
- Provide feedback to management on potential improvements to IT processes and procedures
- Stay up-to-date with the latest Lenovo products and technologies
- Maintain a clean and organized work environment
- Manage and resolve incidents related to IT infrastructure.
- Collaborate with cross-functional teams to ensure seamless IT operations.
Benefits
- general: Competitive salary and benefits package
- general: Opportunities for professional development and growth
- general: Dynamic and collaborative work environment
- general: Chance to work with cutting-edge technologies
- general: Health insurance coverage
- general: Paid time off and holidays
- general: Retirement savings plan
- general: Life insurance
- general: Disability insurance
- general: Employee assistance program
- general: Training and certification opportunities
- general: Flexible work arrangements (if applicable)
- general: Employee discounts on products and services
- general: Recognition and rewards programs
- general: Career advancement opportunities
- general: Supportive and inclusive company culture
- general: Opportunity to make a positive impact on the organization
- general: Paid parental leave.
- general: Wellness programs.
- general: Employee resource groups.
- general: Tuition reimbursement.
Tags & Categories
Answer 10 quick questions to check your fit for Técnico de Sistemas en Campo Careers at Unisys - Montevideo, Uruguay | Apply Now! @ Unisys.
Related Books and Jobs