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Clinical Consultant- Benefit Operations - Careers at Unum

Unum

Clinical Consultant- Benefit Operations - Careers at Unum

full-timePosted: Feb 2, 2026

Job Description

Clinical Consultant- Benefit Operations - Careers at Unum

Location: Portland, Maine, USA | Job ID: 833137

Discover rewarding Unum Careers in the heart of insurance jobs with the Clinical Consultant - Benefit Operations role in Portland, Maine. Unum, a Fortune 500 leader in employee benefits, offers unparalleled growth opportunities for nursing professionals passionate about making a difference.

**Why Join Unum?**
Unum stands out in the competitive landscape of insurance jobs by fostering an award-winning culture that prioritizes inclusion, diversity, and employee thriving. As a Clinical Consultant, you'll enjoy a competitive benefits package including health, vision, dental, short and long-term disability coverage, generous PTO with paid volunteer time, up to 9.5% 401(k) employer contribution, mental health support, tuition reimbursement, and student loan repayment options. With flexible work environments and performance-based incentive plans, Unum ensures you succeed both professionally and personally. Join 10,000 dedicated employees impacting 39 million lives worldwide, where every role contributes to helping others navigate life's moments.

**Career Growth & Stability at Unum**
Unum Careers are built for long-term success, offering robust growth opportunities through career advancement programs, leadership development, and continuous learning. This position demands an Associate Degree in Nursing with an active RN license (BS preferred) and 3+ years of clinical experience, positioning you for mid-level impact in a stable Fortune 500 environment. Stay ahead with required professional certifications, trending medical knowledge, and broad business skill development. Unum's commitment to work-life balance and flexible settings supports your journey, whether coaching teams or collaborating on claims—unlock endless growth opportunities in insurance jobs.

**Impact of the Role**
In this pivotal Clinical Consultant role, you'll review and interpret medical information, collaborating with claims professionals, physicians, and providers to guide treatment plans, functional capacity assessments, and return-to-work strategies. Your expertise will drive balanced conclusions, coach non-medical staff, and deliver exceptional service in a fast-paced multidisciplinary setting. Every interaction shapes customer outcomes, from supporting growing families to developing tools for life's challenges. Embrace urgency, flexibility, and a thirst for learning to meet performance standards while advancing Unum's mission. Seize this chance for meaningful insurance jobs with real growth opportunities at Unum today.

Role Overview

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

  • Award-winning culture 

  • Inclusion and diversity as a priority 

  • Performance Based Incentive Plans

  • Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

  • Generous PTO (including paid time to volunteer!) 

  • Up to 9.5% 401(k) employer contribution 

  • Mental health support 

  • Career advancement opportunities 

  • Student loan repayment options 

  • Tuition reimbursement

  • Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

The clinical consultant is responsible for reviewing, analyzing and interpreting medical information. Works collaboratively with claims professionals, on-site physicians and other resources in multiple settings to assess medical information and determine appropriate next action steps. Collaborates with healthcare providers to clarify functional capacity, recovery expectations, treatment plans and initiate return to work plans where appropriate. Delivers exceptional service in every interaction, taking full accountability for a positive experience.

Principal Duties and Responsibilities

  • Application of medical knowledge through assessment and synthesis of claim file information and ability to offer balanced conclusions
  • Ability to concisely communicate (written and verbally) complex medical issues in a fast-paced, multidisciplinary team work environment
  • Collaboration with internal resources to determine which pertinent medical documentation is needed to accurately assess file direction
  • Collaboration with external resources to establish partnerships, discuss treatment plans, and clarify functional capacity and assess file direction
  • Provides coaching of non-medical staff to increase medical knowledge 
  • Operates with a sense of urgency and flexibility to meet the needs of a rapidly changing environment, while meeting performance standards set for quality and quantity of work   
  • Displays capacity and thirst for learning and developing broad business and leadership skills; openness to diverse ideas & experiences and has self-awareness re: strengths and areas of development.
  • Required to maintain professional certifications, stays abreast of new trends in the medical field and completes other required educational activities

Job Specifications

  • Associate Degree in Nursing and active RN License is required but BS degree strongly preferred
  • 3+ years clinical experience preferred
  • Proven ability to work in a fast-paced, team environment

~IN1

#LI-CC1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$53,300.00-$100,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

What You'll Be Doing (Responsibilities)

  • Review, analyze, and interpret medical information
  • Collaborate with claims professionals, physicians, and resources to assess medical data and determine next steps
  • Work with healthcare providers to clarify functional capacity, recovery expectations, and treatment plans
  • Coach non-medical staff to enhance medical knowledge
  • Maintain professional certifications and stay current with medical trends
  • Communicate complex medical issues effectively in writing and verbally

What You Need to Succeed (Qualifications)

  • Associate Degree in Nursing and active RN License (BS degree strongly preferred)
  • 3+ years clinical experience preferred
  • Proven ability to work in fast-paced team environment

Skills Required

Medical information review and analysis, Clinical assessment and synthesis, Concise communication of complex medical issues, Collaboration with multidisciplinary teams, Coaching non-medical staff on medical knowledge, Adaptability in fast-paced environments

Benefits & Perks at Unum

  • Competitive benefits package (Health, Vision, Dental, Short & Long-Term Disability)
  • Generous PTO including paid volunteer time
  • Up to 9.5% 401(k) employer contribution
  • Mental health support
  • Tuition reimbursement and student loan repayment options
  • Performance Based Incentive Plans

Locations

  • Portland, Maine, United States
  • Chattanooga, Tennessee, United States

Salary

Estimated Salary Rangemedium confidence

85,000 - 123,050 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Medical information review and analysisintermediate
  • Clinical assessment and synthesisintermediate
  • Concise communication of complex medical issuesintermediate
  • Collaboration with multidisciplinary teamsintermediate
  • Coaching non-medical staff on medical knowledgeintermediate
  • Adaptability in fast-paced environmentsintermediate

Required Qualifications

  • Associate Degree in Nursing and active RN License (BS degree strongly preferred) (experience)
  • 3+ years clinical experience preferred (experience)
  • Proven ability to work in fast-paced team environment (experience)

Responsibilities

  • Review, analyze, and interpret medical information
  • Collaborate with claims professionals, physicians, and resources to assess medical data and determine next steps
  • Work with healthcare providers to clarify functional capacity, recovery expectations, and treatment plans
  • Coach non-medical staff to enhance medical knowledge
  • Maintain professional certifications and stay current with medical trends
  • Communicate complex medical issues effectively in writing and verbally

Benefits

  • general: Competitive benefits package (Health, Vision, Dental, Short & Long-Term Disability)
  • general: Generous PTO including paid volunteer time
  • general: Up to 9.5% 401(k) employer contribution
  • general: Mental health support
  • general: Tuition reimbursement and student loan repayment options
  • general: Performance Based Incentive Plans

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Unum logo

Clinical Consultant- Benefit Operations - Careers at Unum

Unum

Clinical Consultant- Benefit Operations - Careers at Unum

full-timePosted: Feb 2, 2026

Job Description

Clinical Consultant- Benefit Operations - Careers at Unum

Location: Portland, Maine, USA | Job ID: 833137

Discover rewarding Unum Careers in the heart of insurance jobs with the Clinical Consultant - Benefit Operations role in Portland, Maine. Unum, a Fortune 500 leader in employee benefits, offers unparalleled growth opportunities for nursing professionals passionate about making a difference.

**Why Join Unum?**
Unum stands out in the competitive landscape of insurance jobs by fostering an award-winning culture that prioritizes inclusion, diversity, and employee thriving. As a Clinical Consultant, you'll enjoy a competitive benefits package including health, vision, dental, short and long-term disability coverage, generous PTO with paid volunteer time, up to 9.5% 401(k) employer contribution, mental health support, tuition reimbursement, and student loan repayment options. With flexible work environments and performance-based incentive plans, Unum ensures you succeed both professionally and personally. Join 10,000 dedicated employees impacting 39 million lives worldwide, where every role contributes to helping others navigate life's moments.

**Career Growth & Stability at Unum**
Unum Careers are built for long-term success, offering robust growth opportunities through career advancement programs, leadership development, and continuous learning. This position demands an Associate Degree in Nursing with an active RN license (BS preferred) and 3+ years of clinical experience, positioning you for mid-level impact in a stable Fortune 500 environment. Stay ahead with required professional certifications, trending medical knowledge, and broad business skill development. Unum's commitment to work-life balance and flexible settings supports your journey, whether coaching teams or collaborating on claims—unlock endless growth opportunities in insurance jobs.

**Impact of the Role**
In this pivotal Clinical Consultant role, you'll review and interpret medical information, collaborating with claims professionals, physicians, and providers to guide treatment plans, functional capacity assessments, and return-to-work strategies. Your expertise will drive balanced conclusions, coach non-medical staff, and deliver exceptional service in a fast-paced multidisciplinary setting. Every interaction shapes customer outcomes, from supporting growing families to developing tools for life's challenges. Embrace urgency, flexibility, and a thirst for learning to meet performance standards while advancing Unum's mission. Seize this chance for meaningful insurance jobs with real growth opportunities at Unum today.

Role Overview

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

  • Award-winning culture 

  • Inclusion and diversity as a priority 

  • Performance Based Incentive Plans

  • Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

  • Generous PTO (including paid time to volunteer!) 

  • Up to 9.5% 401(k) employer contribution 

  • Mental health support 

  • Career advancement opportunities 

  • Student loan repayment options 

  • Tuition reimbursement

  • Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

The clinical consultant is responsible for reviewing, analyzing and interpreting medical information. Works collaboratively with claims professionals, on-site physicians and other resources in multiple settings to assess medical information and determine appropriate next action steps. Collaborates with healthcare providers to clarify functional capacity, recovery expectations, treatment plans and initiate return to work plans where appropriate. Delivers exceptional service in every interaction, taking full accountability for a positive experience.

Principal Duties and Responsibilities

  • Application of medical knowledge through assessment and synthesis of claim file information and ability to offer balanced conclusions
  • Ability to concisely communicate (written and verbally) complex medical issues in a fast-paced, multidisciplinary team work environment
  • Collaboration with internal resources to determine which pertinent medical documentation is needed to accurately assess file direction
  • Collaboration with external resources to establish partnerships, discuss treatment plans, and clarify functional capacity and assess file direction
  • Provides coaching of non-medical staff to increase medical knowledge 
  • Operates with a sense of urgency and flexibility to meet the needs of a rapidly changing environment, while meeting performance standards set for quality and quantity of work   
  • Displays capacity and thirst for learning and developing broad business and leadership skills; openness to diverse ideas & experiences and has self-awareness re: strengths and areas of development.
  • Required to maintain professional certifications, stays abreast of new trends in the medical field and completes other required educational activities

Job Specifications

  • Associate Degree in Nursing and active RN License is required but BS degree strongly preferred
  • 3+ years clinical experience preferred
  • Proven ability to work in a fast-paced, team environment

~IN1

#LI-CC1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$53,300.00-$100,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

What You'll Be Doing (Responsibilities)

  • Review, analyze, and interpret medical information
  • Collaborate with claims professionals, physicians, and resources to assess medical data and determine next steps
  • Work with healthcare providers to clarify functional capacity, recovery expectations, and treatment plans
  • Coach non-medical staff to enhance medical knowledge
  • Maintain professional certifications and stay current with medical trends
  • Communicate complex medical issues effectively in writing and verbally

What You Need to Succeed (Qualifications)

  • Associate Degree in Nursing and active RN License (BS degree strongly preferred)
  • 3+ years clinical experience preferred
  • Proven ability to work in fast-paced team environment

Skills Required

Medical information review and analysis, Clinical assessment and synthesis, Concise communication of complex medical issues, Collaboration with multidisciplinary teams, Coaching non-medical staff on medical knowledge, Adaptability in fast-paced environments

Benefits & Perks at Unum

  • Competitive benefits package (Health, Vision, Dental, Short & Long-Term Disability)
  • Generous PTO including paid volunteer time
  • Up to 9.5% 401(k) employer contribution
  • Mental health support
  • Tuition reimbursement and student loan repayment options
  • Performance Based Incentive Plans

Locations

  • Portland, Maine, United States
  • Chattanooga, Tennessee, United States

Salary

Estimated Salary Rangemedium confidence

85,000 - 123,050 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Medical information review and analysisintermediate
  • Clinical assessment and synthesisintermediate
  • Concise communication of complex medical issuesintermediate
  • Collaboration with multidisciplinary teamsintermediate
  • Coaching non-medical staff on medical knowledgeintermediate
  • Adaptability in fast-paced environmentsintermediate

Required Qualifications

  • Associate Degree in Nursing and active RN License (BS degree strongly preferred) (experience)
  • 3+ years clinical experience preferred (experience)
  • Proven ability to work in fast-paced team environment (experience)

Responsibilities

  • Review, analyze, and interpret medical information
  • Collaborate with claims professionals, physicians, and resources to assess medical data and determine next steps
  • Work with healthcare providers to clarify functional capacity, recovery expectations, and treatment plans
  • Coach non-medical staff to enhance medical knowledge
  • Maintain professional certifications and stay current with medical trends
  • Communicate complex medical issues effectively in writing and verbally

Benefits

  • general: Competitive benefits package (Health, Vision, Dental, Short & Long-Term Disability)
  • general: Generous PTO including paid volunteer time
  • general: Up to 9.5% 401(k) employer contribution
  • general: Mental health support
  • general: Tuition reimbursement and student loan repayment options
  • general: Performance Based Incentive Plans

Target Your Resume for "Clinical Consultant- Benefit Operations - Careers at Unum" , Unum

Get personalized recommendations to optimize your resume specifically for Clinical Consultant- Benefit Operations - Careers at Unum. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Clinical Consultant- Benefit Operations - Careers at Unum" , Unum

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UnumInsurancePortlandUnited StatesCareersGeneral

Answer 10 quick questions to check your fit for Clinical Consultant- Benefit Operations - Careers at Unum @ Unum.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.