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Metrics & Reporting Analyst III - Careers at Unum

Unum

Metrics & Reporting Analyst III - Careers at Unum

full-timePosted: Feb 2, 2026

Job Description

Metrics & Reporting Analyst III - Careers at Unum

Location: Chattanooga, Tennessee, USA | Job ID: 834266

Discover rewarding Unum Careers in the heart of Chattanooga, Tennessee, as a Metrics & Reporting Analyst III. Unum, a leader in employee benefits and insurance jobs, offers exceptional growth opportunities for data-savvy professionals passionate about driving business performance. This senior-level role in our dynamic analytics team empowers you to transform raw data into actionable insights that shape organizational success.

**Why Join Unum?**
Unum stands out in the insurance jobs landscape with an award-winning culture that prioritizes inclusion, diversity, and employee thriving. As part of our 10,000-strong team serving 39 million people worldwide, you'll enjoy competitive benefits including health, vision, dental coverage, generous PTO with volunteer time, up to 9.5% 401(k) matching, mental health support, tuition reimbursement, and student loan repayment. Performance-based incentives and flexible work environments ensure work-life balance while fueling your professional journey. Join Team Unum to make a meaningful impact helping others navigate life's moments.

**Career Growth & Stability at Unum**
This Metrics & Reporting Analyst III position represents the third level in a four-level job family, building on Analyst II experience with advanced responsibilities. Unum invests in your development through career advancement opportunities, ongoing training, and mentorship roles where you'll guide junior analysts. Our stable, growth-oriented environment in Chattanooga provides long-term security in the insurance sector, with clear paths to leadership in analytics and business intelligence. Embrace growth opportunities at Unum, where your expertise in metrics and reporting propels both personal and company success.

**Impact of the Role**
In this pivotal insurance jobs role, you'll partner with business managers to develop performance metrics like expense forecasting, operational efficiency, headcount analysis, and capacity modeling. Build sophisticated tools, deliver trend analyses, and drive budgeting processes that align with strategic plans. Your work translates senior directives into actionable steps, provides customized reports, and identifies cost-saving initiatives—directly influencing Unum's operational excellence. Seize these growth opportunities to mentor teams, innovate reporting solutions, and contribute to a company transforming employee benefits worldwide. Apply now for Unum Careers that combine purpose, stability, and professional fulfillment.

Role Overview

Job Posting End Date: February 13

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

  • Award-winning culture 

  • Inclusion and diversity as a priority 

  • Performance Based Incentive Plans

  • Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

  • Generous PTO (including paid time to volunteer!) 

  • Up to 9.5% 401(k) employer contribution 

  • Mental health support 

  • Career advancement opportunities 

  • Student loan repayment options 

  • Tuition reimbursement

  • Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

This is the third level of a four level job family. A prerequisite to this level is experience as Metrics and Reporting Analyst II or equivalent related experience.

Incumbent partners with business managers to drive the development and implementation of management information reporting.

Principal Duties and Responsibilities

  • Develop operational/performance metrics appropriate to the various business functions. Performance metrics include:
    • Expense variance analysis and expense forecasting
    • Operating efficiency and effectiveness metrics
    • Key volume metrics
    • Headcount and staffing analysis
    • Capacity planning and modeling
  • Build and/or implement tools and develop techniques (technical solutions) for measuring and reporting performance metrics for assigned areas.
  • Develop new metrics to measure performance against assumptions of business plans
  • Assist business areas in linking operating budget to business plan and adjusts expense estimates/forecasts in support of changes in the plan
  • Partners with business manager to translate senior management directives into action steps for front line management teams
  • Develop business trend analysis, monitor key operating metrics and communicate those results to management
  • Mentors/trains junior analysts
  • Translate needs of customers into reporting solutions, with minimal guidance from manager
  • Provides operational and ad hoc information as well as customized reports for specific audiences.
  • Assist in or Drive the development of an annual operating budget, quarterly forecasts and ongoing expense management for assigned business areas
  • Develop and deliver detailed budget expense and headcount analysis and reporting for assigned business areas
  • Communicate/educate managers on corporate budgeting/expense methodology
  • Train managers to use budget system and provide ongoing user support
  • Provide monthly expense variance analysis and revise/adjust expense forecasts
  • Proactive identification of potential expense initiatives – work with management team to develop an action plan
  • Accountable for performing in-depth analysis of complex operating or expense information
  • Manages or participates departmental projects
  • Work closely with management to identify, prioritize and execute plans to improve the efficiency of metrics and reporting.
  • Active participation in business management meetings and independent interaction with senior management of assigned area
  • Responsible for developing and running weekly, monthly and annual reports
  • Maintain performance metrics for assigned area
  • Performs feasibility analysis and participates in development of new policies, procedures and improved processes
  • Identifies, understands and applies accounting principles and practices
  • May perform other duties as assigned

Job Specifications

  • Bachelor degree or equivalent related work experience required
  • 4 - 6 years experience with budgeting, financial analysis and performance measurement reporting required and/or advanced degree (MBA)
  • Ability to work with management teams to translate high-level business plans into action steps and reporting solutions
  • Ability to work in a rapidly changing environment
  • Ability to prioritize work under the pressure of deadlines
  • Demonstrated ability to work/communicate with all levels of management
  • Proficient in Excel, Access, PowerPoint, Word
  • Ability to utilitze data-mining/query tools and techniques
  • Strong analytical and problem solving skills
  • Demonstrate solid leadership skills in building enterprise value as an indispensable business partner
  • Demonstrates solid working knowledge of financial accounting rules and concepts
  • Strong communication skills – verbal and written
  • Demonstrates exceptional customer service skills
  • Demonstrates solid working knowledge of external industry and financial trends

#LI-JQ1

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$63,500.00-$120,000.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

What You'll Be Doing (Responsibilities)

  • Develop operational/performance metrics including expense variance, efficiency metrics, volume metrics, headcount analysis, and capacity planning
  • Build and implement tools for measuring and reporting performance metrics
  • Assist in annual operating budget development, quarterly forecasts, and expense management
  • Conduct business trend analysis and communicate results to management
  • Provide customized reports, ad hoc information, and train managers on budgeting systems
  • Proactively identify expense initiatives and develop action plans

What You Need to Succeed (Qualifications)

  • Experience as Metrics and Reporting Analyst II or equivalent
  • Advanced proficiency in performance metrics and operational analysis
  • Ability to partner with business managers on reporting solutions

Skills Required

Metrics development and analysis, Expense forecasting and variance analysis, Data visualization and reporting tools, Capacity planning and modeling, Business trend analysis, Mentoring and training junior analysts, Budgeting and financial modeling

Benefits & Perks at Unum

  • Competitive benefits package (Health, Vision, Dental, Short & Long-Term Disability)
  • Generous PTO including paid volunteer time
  • Up to 9.5% 401(k) employer contribution
  • Mental health support
  • Tuition reimbursement and student loan repayment options
  • Performance Based Incentive Plans
  • Flexible work environments

Locations

  • Chattanooga, Tennessee, United States
  • Portland, Maine, United States

Salary

Estimated Salary Rangemedium confidence

85,000 - 123,050 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Metrics development and analysisintermediate
  • Expense forecasting and variance analysisintermediate
  • Data visualization and reporting toolsintermediate
  • Capacity planning and modelingintermediate
  • Business trend analysisintermediate
  • Mentoring and training junior analystsintermediate
  • Budgeting and financial modelingintermediate

Required Qualifications

  • Experience as Metrics and Reporting Analyst II or equivalent (experience)
  • Advanced proficiency in performance metrics and operational analysis (experience)
  • Ability to partner with business managers on reporting solutions (experience)

Responsibilities

  • Develop operational/performance metrics including expense variance, efficiency metrics, volume metrics, headcount analysis, and capacity planning
  • Build and implement tools for measuring and reporting performance metrics
  • Assist in annual operating budget development, quarterly forecasts, and expense management
  • Conduct business trend analysis and communicate results to management
  • Provide customized reports, ad hoc information, and train managers on budgeting systems
  • Proactively identify expense initiatives and develop action plans

Benefits

  • general: Competitive benefits package (Health, Vision, Dental, Short & Long-Term Disability)
  • general: Generous PTO including paid volunteer time
  • general: Up to 9.5% 401(k) employer contribution
  • general: Mental health support
  • general: Tuition reimbursement and student loan repayment options
  • general: Performance Based Incentive Plans
  • general: Flexible work environments

Target Your Resume for "Metrics & Reporting Analyst III - Careers at Unum" , Unum

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Unum logo

Metrics & Reporting Analyst III - Careers at Unum

Unum

Metrics & Reporting Analyst III - Careers at Unum

full-timePosted: Feb 2, 2026

Job Description

Metrics & Reporting Analyst III - Careers at Unum

Location: Chattanooga, Tennessee, USA | Job ID: 834266

Discover rewarding Unum Careers in the heart of Chattanooga, Tennessee, as a Metrics & Reporting Analyst III. Unum, a leader in employee benefits and insurance jobs, offers exceptional growth opportunities for data-savvy professionals passionate about driving business performance. This senior-level role in our dynamic analytics team empowers you to transform raw data into actionable insights that shape organizational success.

**Why Join Unum?**
Unum stands out in the insurance jobs landscape with an award-winning culture that prioritizes inclusion, diversity, and employee thriving. As part of our 10,000-strong team serving 39 million people worldwide, you'll enjoy competitive benefits including health, vision, dental coverage, generous PTO with volunteer time, up to 9.5% 401(k) matching, mental health support, tuition reimbursement, and student loan repayment. Performance-based incentives and flexible work environments ensure work-life balance while fueling your professional journey. Join Team Unum to make a meaningful impact helping others navigate life's moments.

**Career Growth & Stability at Unum**
This Metrics & Reporting Analyst III position represents the third level in a four-level job family, building on Analyst II experience with advanced responsibilities. Unum invests in your development through career advancement opportunities, ongoing training, and mentorship roles where you'll guide junior analysts. Our stable, growth-oriented environment in Chattanooga provides long-term security in the insurance sector, with clear paths to leadership in analytics and business intelligence. Embrace growth opportunities at Unum, where your expertise in metrics and reporting propels both personal and company success.

**Impact of the Role**
In this pivotal insurance jobs role, you'll partner with business managers to develop performance metrics like expense forecasting, operational efficiency, headcount analysis, and capacity modeling. Build sophisticated tools, deliver trend analyses, and drive budgeting processes that align with strategic plans. Your work translates senior directives into actionable steps, provides customized reports, and identifies cost-saving initiatives—directly influencing Unum's operational excellence. Seize these growth opportunities to mentor teams, innovate reporting solutions, and contribute to a company transforming employee benefits worldwide. Apply now for Unum Careers that combine purpose, stability, and professional fulfillment.

Role Overview

Job Posting End Date: February 13

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

  • Award-winning culture 

  • Inclusion and diversity as a priority 

  • Performance Based Incentive Plans

  • Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

  • Generous PTO (including paid time to volunteer!) 

  • Up to 9.5% 401(k) employer contribution 

  • Mental health support 

  • Career advancement opportunities 

  • Student loan repayment options 

  • Tuition reimbursement

  • Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

This is the third level of a four level job family. A prerequisite to this level is experience as Metrics and Reporting Analyst II or equivalent related experience.

Incumbent partners with business managers to drive the development and implementation of management information reporting.

Principal Duties and Responsibilities

  • Develop operational/performance metrics appropriate to the various business functions. Performance metrics include:
    • Expense variance analysis and expense forecasting
    • Operating efficiency and effectiveness metrics
    • Key volume metrics
    • Headcount and staffing analysis
    • Capacity planning and modeling
  • Build and/or implement tools and develop techniques (technical solutions) for measuring and reporting performance metrics for assigned areas.
  • Develop new metrics to measure performance against assumptions of business plans
  • Assist business areas in linking operating budget to business plan and adjusts expense estimates/forecasts in support of changes in the plan
  • Partners with business manager to translate senior management directives into action steps for front line management teams
  • Develop business trend analysis, monitor key operating metrics and communicate those results to management
  • Mentors/trains junior analysts
  • Translate needs of customers into reporting solutions, with minimal guidance from manager
  • Provides operational and ad hoc information as well as customized reports for specific audiences.
  • Assist in or Drive the development of an annual operating budget, quarterly forecasts and ongoing expense management for assigned business areas
  • Develop and deliver detailed budget expense and headcount analysis and reporting for assigned business areas
  • Communicate/educate managers on corporate budgeting/expense methodology
  • Train managers to use budget system and provide ongoing user support
  • Provide monthly expense variance analysis and revise/adjust expense forecasts
  • Proactive identification of potential expense initiatives – work with management team to develop an action plan
  • Accountable for performing in-depth analysis of complex operating or expense information
  • Manages or participates departmental projects
  • Work closely with management to identify, prioritize and execute plans to improve the efficiency of metrics and reporting.
  • Active participation in business management meetings and independent interaction with senior management of assigned area
  • Responsible for developing and running weekly, monthly and annual reports
  • Maintain performance metrics for assigned area
  • Performs feasibility analysis and participates in development of new policies, procedures and improved processes
  • Identifies, understands and applies accounting principles and practices
  • May perform other duties as assigned

Job Specifications

  • Bachelor degree or equivalent related work experience required
  • 4 - 6 years experience with budgeting, financial analysis and performance measurement reporting required and/or advanced degree (MBA)
  • Ability to work with management teams to translate high-level business plans into action steps and reporting solutions
  • Ability to work in a rapidly changing environment
  • Ability to prioritize work under the pressure of deadlines
  • Demonstrated ability to work/communicate with all levels of management
  • Proficient in Excel, Access, PowerPoint, Word
  • Ability to utilitze data-mining/query tools and techniques
  • Strong analytical and problem solving skills
  • Demonstrate solid leadership skills in building enterprise value as an indispensable business partner
  • Demonstrates solid working knowledge of financial accounting rules and concepts
  • Strong communication skills – verbal and written
  • Demonstrates exceptional customer service skills
  • Demonstrates solid working knowledge of external industry and financial trends

#LI-JQ1

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$63,500.00-$120,000.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

What You'll Be Doing (Responsibilities)

  • Develop operational/performance metrics including expense variance, efficiency metrics, volume metrics, headcount analysis, and capacity planning
  • Build and implement tools for measuring and reporting performance metrics
  • Assist in annual operating budget development, quarterly forecasts, and expense management
  • Conduct business trend analysis and communicate results to management
  • Provide customized reports, ad hoc information, and train managers on budgeting systems
  • Proactively identify expense initiatives and develop action plans

What You Need to Succeed (Qualifications)

  • Experience as Metrics and Reporting Analyst II or equivalent
  • Advanced proficiency in performance metrics and operational analysis
  • Ability to partner with business managers on reporting solutions

Skills Required

Metrics development and analysis, Expense forecasting and variance analysis, Data visualization and reporting tools, Capacity planning and modeling, Business trend analysis, Mentoring and training junior analysts, Budgeting and financial modeling

Benefits & Perks at Unum

  • Competitive benefits package (Health, Vision, Dental, Short & Long-Term Disability)
  • Generous PTO including paid volunteer time
  • Up to 9.5% 401(k) employer contribution
  • Mental health support
  • Tuition reimbursement and student loan repayment options
  • Performance Based Incentive Plans
  • Flexible work environments

Locations

  • Chattanooga, Tennessee, United States
  • Portland, Maine, United States

Salary

Estimated Salary Rangemedium confidence

85,000 - 123,050 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Metrics development and analysisintermediate
  • Expense forecasting and variance analysisintermediate
  • Data visualization and reporting toolsintermediate
  • Capacity planning and modelingintermediate
  • Business trend analysisintermediate
  • Mentoring and training junior analystsintermediate
  • Budgeting and financial modelingintermediate

Required Qualifications

  • Experience as Metrics and Reporting Analyst II or equivalent (experience)
  • Advanced proficiency in performance metrics and operational analysis (experience)
  • Ability to partner with business managers on reporting solutions (experience)

Responsibilities

  • Develop operational/performance metrics including expense variance, efficiency metrics, volume metrics, headcount analysis, and capacity planning
  • Build and implement tools for measuring and reporting performance metrics
  • Assist in annual operating budget development, quarterly forecasts, and expense management
  • Conduct business trend analysis and communicate results to management
  • Provide customized reports, ad hoc information, and train managers on budgeting systems
  • Proactively identify expense initiatives and develop action plans

Benefits

  • general: Competitive benefits package (Health, Vision, Dental, Short & Long-Term Disability)
  • general: Generous PTO including paid volunteer time
  • general: Up to 9.5% 401(k) employer contribution
  • general: Mental health support
  • general: Tuition reimbursement and student loan repayment options
  • general: Performance Based Incentive Plans
  • general: Flexible work environments

Target Your Resume for "Metrics & Reporting Analyst III - Careers at Unum" , Unum

Get personalized recommendations to optimize your resume specifically for Metrics & Reporting Analyst III - Careers at Unum. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Metrics & Reporting Analyst III - Careers at Unum" , Unum

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

UnumInsuranceChattanoogaUnited StatesCareersGeneral

Answer 10 quick questions to check your fit for Metrics & Reporting Analyst III - Careers at Unum @ Unum.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.