Role Overview

Job Posting End Date: February 04

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. 

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

In this role, you will apply appropriate knowledge, skills, tools, and techniques to manage medium to large AI/ML initiatives within an Innovation-focused organization. Your responsibilities include establishing clear and achievable objectives, planning and directing teams to reach those objectives, balancing competing demands related to quality, scope, timeline, and cost, and adapting to the varying needs and expectations of stakeholders.

You will serve as a subject matter expert in IT project management, with the ability to successfully manage projects without requiring deep subject-matter expertise in the underlying technology. This role also includes mentoring others and contributing to the continuous improvement of project management practices across the organization. You will partner closely with IT Delivery, Product Management, and leadership stakeholders to develop, communicate, and socialize project status reports and outcomes.

Job Specifications:

• Bachelor’s degree or equivalent relevant work experience.

• 4+ years of progressively responsible experience in IT or technical project management.

• Demonstrated experience managing medium to large initiatives, ideally within AI, ML, data, or innovation-driven environments.

• Strong knowledge of project management methodologies and the Systems Development Lifecycle (SDLC).

• Proven ability to manage projects without requiring deep technical subject-matter expertise.

• Experience partnering with IT Delivery, Product Management, and senior leadership.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent communication skills, with the ability to clearly convey complex concepts and tailor messaging to diverse audiences.

• Ability to influence, mentor, and build strong cross-functional relationships.

• Proficiency with project management tools and reporting mechanisms.

• PMP or similar project management certification preferred.

Principal Duties and Responsibilities:

• Lead and manage medium to large AI/ML initiatives within an Innovation-focused organization, applying appropriate project management knowledge, skills, tools, and techniques to drive successful outcomes.

• Establish clear, achievable project objectives and success measures, balancing competing demands related to scope, quality, timeline, cost, and risk.

• Plan, direct, and coordinate project activities across cross-functional teams, ensuring alignment with strategic priorities and delivery expectations.

• Partner closely with IT Delivery, Product Management, and leadership stakeholders to translate ideas into well-defined project plans with clear goals, scope, and milestones.

• Manage stakeholder expectations by adapting communication and engagement approaches to differing needs, concerns, and levels of technical understanding.

• Develop, maintain, and socialize project status reports, dashboards, and delivery metrics, ensuring transparency into progress, risks, dependencies, and outcomes.

• Proactively identify and manage project risks, issues, and dependencies, recommending mitigation strategies to keep initiatives on track.

• Oversee project quality by ensuring appropriate reviews, approvals, and corrective actions are taken throughout the lifecycle.

• Ensure all project documentation is complete, current, and appropriately maintained.
   

Leadership & Expertise:

• Serve as a subject matter expert in IT project management, capable of managing complex initiatives without requiring deep subject-matter expertise in the underlying technology.

• Mentor and coach less experienced project managers, contributing to the development of project management capabilities across the organization.

• Promote consistent project management standards, best practices, and continuous improvement of delivery methods.

• Act as a trusted partner and advisor to stakeholders, providing guidance on delivery approach, trade-offs, and execution strategy.

• Champion adaptability and change, helping teams navigate ambiguity common in innovation and AI/ML-driven work.

#LI-TS1

#LI-MULTI

~IN1

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$73,300.00-$150,500.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum