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Department Lead

US Foods

Department Lead

full-timePosted: Jan 29, 2026

Job Description

Categories: Retail, Warehouse, Leadership, Grocery

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

Leads all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management. Ensures effective inventory levels, appealing and profitable merchandise presentation and quality customer service. The lead will have Manager on Duty responsibilities; in the absence of the Store Manager and/or Assistant Store Manager, including opening and closing the CHEF’STORE.

We help YOU make it!

The starting rate is $20.87/hr

Schedule: 

  • Must have open availability including weekends!

  • Required to work in the cooler area

  • Freight Handling and Overnights may be required.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

  • Ensure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned areas to maximize sales. Complete all daily orders

  • Maximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks. Ensure a daily date check is executed. Train, motivate and develop staff to execute the same standards.

  • Ensure appealing presentation and pricing standards are maintained in assigned areas.

  • Utilize computer as needed. 

  • Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed

  • Open and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager. Perform Manager on Duty functions as needed.

  • Role model and promote our cultural beliefs

  • Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times.

  • Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible.

  • Responsible for other duties and responsibilities as assigned or required by Store Management.

SUPERVISION:

  • The incumbent is not required to provide direct supervision for any position. However, the incumbent may be required to monitor performance and provide real time coaching to support other associates in achieving the assigned goals. 

RELATIONSHIPS

  • Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.

  • External: The incumbent is required to interact with all customers and service providers.

WORK ENVIRONMENT

  • Work is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather.  The noise level in the work environment is usually moderate.  Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed.  Temperature varies throughout the store ranging from -10 to 85 degrees.  Required to physically interact with customers.

MINIMUM QUALIFICATIONS

  • Three (3) years’ experience in a retail setting, restaurant, or customer service environment. 

  • Supervisory or Lead experience preferred. 

  • Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.

  • Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software.

Certifications/Training

  • N/A

Licenses

  • N/A

PREFERRED QUALIFICATIONS

  • Must have the desire and the ability to deliver exceptional customer service.

  • Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions.

  • Must demonstrate good common sense and the ability to think logically through all situations.

  • Must possess the ability to build professional relationships with the client base.

  • Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen. 

  • Must possess the adaptability and a willingness to help out in order to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to “roll up their sleeves” and provide whatever is required to offer the customer fast, easy, and efficient service

Education

  • High School diploma or equivalent required.

PHYSICAL QUALIFICATIONS 

  • Must be able to perform the following physical activities for described length of time

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

STAND: CONTINUOUSLY

WALK: CONTINUOUSLY

DRIVE VEHICLE: OCCASIONALLY

SIT: OCCASIONALLY

LIFT

1-10 lbs (Sedentary): CONTINUOUSLY

11-20 lbs (Light): CONTINUOUSLY

21-50 lbs (Medium): CONTINUOUSLY

51-100 lbs (Heavy): FREQUENTLY

Over 100 lbs (Very Heavy): OCCASIONALLY

CARRY

1-10 lbs (Sedentary): CONTINUOUSLY

11-20 lbs (Light): CONTINUOUSLY

21-50 lbs (Medium): CONTINUOUSLY

51-100 lbs (Heavy): FREQUENTLY

Over 100 lbs (Very Heavy): OCCASIONALLY

PUSH/PULL 1: FREQUENTLY

CLIMB/BALANCE 2: FREQUENTLY

STOOP/SQUAT: FREQUENTLY

KNEEL: OCCASIONALLY

BEND: FREQUENTLY

REACH ABOVE SHOULDER: FREQUENTLY

TWIST: FREQUENTLY

GRASP OBJECTS 3: CONTINUOUSLY

MANIPULATE OBJECTS 4: CONTINUOUSLY

MANUAL DEXTERITY 5:FREQUENTLY

1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)

2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)

4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)

5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Benefits for this role may include overtime, health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

The pay for the Retail Sales Associate is $13.00/hr to $23.00/hr

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

$15 - $25

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** 

Locations

  • Richland WA, United States of America

Salary

Estimated Salary Rangemedium confidence

40,950 - 55,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Inventory Managementadvanced
  • Customer Serviceadvanced
  • Team Leadershipintermediate
  • Merchandise Presentationintermediate
  • Store Operationsadvanced
  • Safety Complianceintermediate

Required Qualifications

  • Retail or Grocery Department Experience (experience)
  • Open Availability Including Weekends (experience)
  • Ability to Work in Cooler and Handle Freight (experience)
  • Computer Proficiency for Ordering and Operations (experience)

Responsibilities

  • Lead functions of Dry, Disposables, CES, and fresh departments, ensuring effective inventory levels based on store capacity, promotions, and seasonal needs
  • Maximize departmental sales through superior customer service, freshness maintenance, daily date checks, and staff training
  • Maintain appealing presentation, pricing standards, and stock shelves/displays as needed
  • Perform Manager on Duty responsibilities including opening/closing the store in absence of management
  • Ensure facility safety by following policies, correcting issues, and maintaining a safe environment
  • Complete daily orders, utilize computer systems, ring up sales, and perform cleaning duties

Benefits

  • Health: Comprehensive health insurance benefits for eligible employees
  • Retirement: 401k retirement savings plan with company matching
  • Training: Ongoing training and development opportunities to advance career
  • General: Competitive starting pay and opportunities for internal promotion

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US Foods logo

Department Lead

US Foods

Department Lead

full-timePosted: Jan 29, 2026

Job Description

Categories: Retail, Warehouse, Leadership, Grocery

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

Leads all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management. Ensures effective inventory levels, appealing and profitable merchandise presentation and quality customer service. The lead will have Manager on Duty responsibilities; in the absence of the Store Manager and/or Assistant Store Manager, including opening and closing the CHEF’STORE.

We help YOU make it!

The starting rate is $20.87/hr

Schedule: 

  • Must have open availability including weekends!

  • Required to work in the cooler area

  • Freight Handling and Overnights may be required.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

  • Ensure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned areas to maximize sales. Complete all daily orders

  • Maximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks. Ensure a daily date check is executed. Train, motivate and develop staff to execute the same standards.

  • Ensure appealing presentation and pricing standards are maintained in assigned areas.

  • Utilize computer as needed. 

  • Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed

  • Open and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager. Perform Manager on Duty functions as needed.

  • Role model and promote our cultural beliefs

  • Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times.

  • Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible.

  • Responsible for other duties and responsibilities as assigned or required by Store Management.

SUPERVISION:

  • The incumbent is not required to provide direct supervision for any position. However, the incumbent may be required to monitor performance and provide real time coaching to support other associates in achieving the assigned goals. 

RELATIONSHIPS

  • Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.

  • External: The incumbent is required to interact with all customers and service providers.

WORK ENVIRONMENT

  • Work is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather.  The noise level in the work environment is usually moderate.  Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed.  Temperature varies throughout the store ranging from -10 to 85 degrees.  Required to physically interact with customers.

MINIMUM QUALIFICATIONS

  • Three (3) years’ experience in a retail setting, restaurant, or customer service environment. 

  • Supervisory or Lead experience preferred. 

  • Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.

  • Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software.

Certifications/Training

  • N/A

Licenses

  • N/A

PREFERRED QUALIFICATIONS

  • Must have the desire and the ability to deliver exceptional customer service.

  • Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions.

  • Must demonstrate good common sense and the ability to think logically through all situations.

  • Must possess the ability to build professional relationships with the client base.

  • Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen. 

  • Must possess the adaptability and a willingness to help out in order to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to “roll up their sleeves” and provide whatever is required to offer the customer fast, easy, and efficient service

Education

  • High School diploma or equivalent required.

PHYSICAL QUALIFICATIONS 

  • Must be able to perform the following physical activities for described length of time

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

STAND: CONTINUOUSLY

WALK: CONTINUOUSLY

DRIVE VEHICLE: OCCASIONALLY

SIT: OCCASIONALLY

LIFT

1-10 lbs (Sedentary): CONTINUOUSLY

11-20 lbs (Light): CONTINUOUSLY

21-50 lbs (Medium): CONTINUOUSLY

51-100 lbs (Heavy): FREQUENTLY

Over 100 lbs (Very Heavy): OCCASIONALLY

CARRY

1-10 lbs (Sedentary): CONTINUOUSLY

11-20 lbs (Light): CONTINUOUSLY

21-50 lbs (Medium): CONTINUOUSLY

51-100 lbs (Heavy): FREQUENTLY

Over 100 lbs (Very Heavy): OCCASIONALLY

PUSH/PULL 1: FREQUENTLY

CLIMB/BALANCE 2: FREQUENTLY

STOOP/SQUAT: FREQUENTLY

KNEEL: OCCASIONALLY

BEND: FREQUENTLY

REACH ABOVE SHOULDER: FREQUENTLY

TWIST: FREQUENTLY

GRASP OBJECTS 3: CONTINUOUSLY

MANIPULATE OBJECTS 4: CONTINUOUSLY

MANUAL DEXTERITY 5:FREQUENTLY

1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)

2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)

4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)

5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Benefits for this role may include overtime, health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

The pay for the Retail Sales Associate is $13.00/hr to $23.00/hr

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

$15 - $25

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** 

Locations

  • Richland WA, United States of America

Salary

Estimated Salary Rangemedium confidence

40,950 - 55,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Inventory Managementadvanced
  • Customer Serviceadvanced
  • Team Leadershipintermediate
  • Merchandise Presentationintermediate
  • Store Operationsadvanced
  • Safety Complianceintermediate

Required Qualifications

  • Retail or Grocery Department Experience (experience)
  • Open Availability Including Weekends (experience)
  • Ability to Work in Cooler and Handle Freight (experience)
  • Computer Proficiency for Ordering and Operations (experience)

Responsibilities

  • Lead functions of Dry, Disposables, CES, and fresh departments, ensuring effective inventory levels based on store capacity, promotions, and seasonal needs
  • Maximize departmental sales through superior customer service, freshness maintenance, daily date checks, and staff training
  • Maintain appealing presentation, pricing standards, and stock shelves/displays as needed
  • Perform Manager on Duty responsibilities including opening/closing the store in absence of management
  • Ensure facility safety by following policies, correcting issues, and maintaining a safe environment
  • Complete daily orders, utilize computer systems, ring up sales, and perform cleaning duties

Benefits

  • Health: Comprehensive health insurance benefits for eligible employees
  • Retirement: 401k retirement savings plan with company matching
  • Training: Ongoing training and development opportunities to advance career
  • General: Competitive starting pay and opportunities for internal promotion

Target Your Resume for "Department Lead" , US Foods

Get personalized recommendations to optimize your resume specifically for Department Lead. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Department Lead" , US Foods

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

US_FoodsRetailWarehouseLeadershipGrocery

Answer 10 quick questions to check your fit for Department Lead @ US Foods.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.