Account Manager - EMEA, London, UK

At Vanta, we're on a mission to help businesses earn and prove trust. We empower companies to improve their security practices and demonstrate their security posture with ease. As an Account Manager in our London office, you'll be a key player in driving customer success and growth within the EMEA region.

Role Overview

As an Account Manager, you'll be responsible for nurturing and expanding relationships with a portfolio of Vanta's customers. You will act as their trusted advisor, understanding their business objectives, and aligning Vanta's solutions to help them achieve their security and compliance goals. Your focus will be on driving net revenue retention through mid-cycle upsells and renewals.

A Day in the Life

Here's what a typical day might look like:

• Start your day by reviewing your customer portfolio and identifying any urgent needs or upcoming renewals.
• Connect with Customer Success Managers (CSMs) to discuss customer health and strategize on account plans.
• Conduct meetings with customers to understand their evolving needs and identify opportunities for expansion.
• Prepare and present proposals for upsells and renewals, showcasing the value of Vanta's solutions.
• Negotiate contracts and close deals, working with internal resources as needed.
• Update Salesforce (SFDC) with accurate pipeline information and forecasting data.
• Collaborate with the sales team on new initiatives and strategies for growth.
• Stay up-to-date on Vanta's product roadmap and industry trends.

Why London?

London is a vibrant hub for technology and business in the EMEA region. Being based in our London office offers several advantages:

• Proximity to key customers and partners in the EMEA region.
• Access to a diverse and talented pool of professionals.
• Opportunities to collaborate with colleagues in person on a hybrid schedule.
• Immersion in a dynamic and innovative business environment.

Career Path

Vanta is committed to the growth and development of our employees. As an Account Manager, you'll have opportunities to advance your career through:

• Senior Account Manager roles with increased responsibility and compensation.
• Team leadership positions, such as Account Management Manager or Director.
• Specialized roles in areas such as strategic accounts or partnerships.
• Cross-functional opportunities in sales, marketing, or product management.

Salary & Benefits

Vanta offers a competitive salary and benefits package, including:

• Industry-competitive salary and equity
• 100% covered medical, dental, and vision benefits
• Generous paid time off (PTO) policy
• Paid sick leave
• Employee assistance program (EAP)
• Professional development opportunities
• Wellness programs and resources
• Commuter benefits
• Company-sponsored social events
• Flexible work arrangements (hybrid schedule in London office)

Security Culture at Vanta

Security is at the core of everything we do at Vanta. We foster a culture of security awareness and responsibility among all employees. You'll be expected to:

• Adhere to Vanta's security policies and procedures.
• Protect customer data and confidential information.
• Participate in security training and awareness programs.
• Report any security incidents or vulnerabilities promptly.

How to Apply

If you're a driven and results-oriented professional with a passion for customer success, we encourage you to apply! Please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What is Vanta's mission? Vanta's mission is to help businesses earn and prove trust by making security monitoring and verification continuous and easy.
2. What are the key responsibilities of an Account Manager? Key responsibilities include developing customer relationships, identifying expansion opportunities, managing the sales cycle, and achieving revenue targets.
3. What qualifications are required for this role? Required qualifications include 3+ years of experience in sales or account management, fluency in English, and the ability to work in our London office 3 days a week.
4. Is prior security experience required? Prior security experience is not required but is highly desirable.
5. What is the salary range for this position? The salary range is between £70,000 to £100,000 GBP annually, depending on experience.
6. What benefits does Vanta offer? Vanta offers a comprehensive benefits package, including medical, dental, vision, PTO, and professional development opportunities.
7. What is Vanta's work culture like? Vanta fosters a supportive and inclusive work environment with a focus on collaboration and innovation.
8. What are the opportunities for career growth at Vanta? Vanta offers opportunities for career growth through senior roles, team leadership positions, and cross-functional assignments.
9. How does Vanta approach security? Vanta has a strong security culture, with a focus on security awareness, data protection, and compliance.
10. How does Vanta use AI? Vanta embraces the use of AI to amplify skills and improve efficiency, while maintaining responsible judgment and ethical considerations.