Account Manager, Enterprise at Vanta

Role Overview

As an Account Manager, Enterprise at Vanta, you will play a pivotal role in expanding and retaining our customer base. You will be responsible for managing a portfolio of enterprise clients, developing strong relationships, and ensuring their success with Vanta's platform. This is a remote position based in the U.S., offering an exciting opportunity to work with a dynamic and innovative company in the security and compliance space.

Day in the Life

Here’s a glimpse into a typical day as an Account Manager, Enterprise at Vanta:

• Morning: Start your day by reviewing your account portfolio. Check for any urgent customer requests or issues. Prepare for upcoming customer calls and meetings by reviewing account history and identifying opportunities for expansion.
• Mid-day: Conduct customer calls to discuss their progress, address any concerns, and identify opportunities to align Vanta’s solutions with their evolving needs. Collaborate with Customer Success Managers (CSMs) to understand customer health and ensure coordinated communication.
• Afternoon: Work on account plans, identifying new frameworks, security tools, or other solutions that can add value to existing customers. Manage the sales cycle for expansion and renewal opportunities, negotiating terms and pulling in internal resources as needed. Update Salesforce (SFDC) with accurate pipeline information and forecasts.
• End of Day: Review your progress for the day, prioritize tasks for the next day, and ensure all customer communications are documented. Stay up-to-date with Vanta’s product roadmap and industry trends.

Why Remote U.S.?

Vanta embraces a remote-first culture, recognizing the benefits of a distributed workforce. Being a remote employee in the U.S. allows you to:

• Work from Anywhere: Enjoy the flexibility of working from your home or any location within the U.S.
• Better Work-Life Balance: Design your work schedule to fit your personal needs and lifestyle.
• Access to Diverse Talent: Vanta can tap into a broader talent pool across the country, bringing together diverse perspectives and experiences.
• Reduced Commuting: Save time and money by eliminating the daily commute.

Career Path

Vanta is committed to the growth and development of its employees. As an Account Manager, Enterprise, you can expect opportunities for advancement within the sales and account management organization. Potential career paths include:

• Senior Account Manager: Manage a larger portfolio of strategic accounts, with increased responsibility for revenue growth and customer satisfaction.
• Team Lead / Manager, Account Management: Lead and mentor a team of Account Managers, providing guidance and support to help them achieve their goals.
• Director of Account Management: Oversee the entire account management function, developing and executing strategies to drive customer retention and expansion.
• Sales Leadership Roles: Opportunities to move into sales leadership positions, such as Regional Sales Manager or Vice President of Sales.

Salary & Benefits

Vanta offers a comprehensive compensation package that includes:

• Competitive Salary: Vanta provides an industry-competitive salary commensurate with experience and performance.
• Equity: As a Vanta employee, you will have the opportunity to own a piece of the company through equity grants.
• Comprehensive Benefits: Vanta offers comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans.
• Parental Leave: Vanta provides 16 weeks of fully-paid parental leave for all new parents.
• Health & Wellness Stipend: A monthly stipend to support your health and wellness goals.
• Remote Work Stipend: A stipend to help you set up your remote workspace, including internet and cellphone expenses.
• Commuter Benefits: For team members who report to the SF and NYC offices, Vanta offers commuter benefits.
• Family Forming Benefits: Support for employees pursuing family forming options.
• Generous Paid Time Off: Vanta offers a generous paid time off policy to encourage employees to rest and recharge.
• Professional Development Budget: Access to a budget for professional development activities, such as training courses and conferences.

Security Culture at Vanta

At Vanta, security is not just a product; it’s ingrained in our culture. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. As a Vanta employee, you will:

• Be a Security Advocate: Promote security best practices in your daily work and interactions with customers.
• Learn and Grow: Continuously learn about the latest security threats and trends, and how Vanta’s solutions can help organizations mitigate them.
• Contribute to Innovation: Contribute to the development of innovative security solutions that address the evolving needs of our customers.
• Work with a Mission-Driven Team: Join a team that is passionate about making security accessible to businesses of all sizes.

How to Apply

If you are a motivated and experienced Account Manager with a passion for security and customer success, we encourage you to apply for this position. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your experience in account management, sales, and your understanding of the security and compliance landscape.

Frequently Asked Questions (FAQ)

1. What is Vanta?

   Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security posture.

2. What are the key responsibilities of an Account Manager, Enterprise?

   Developing strong relationships with assigned accounts, identifying expansion opportunities, managing the sales cycle for renewals and upsells, and ensuring customer satisfaction.

3. What skills are important for success in this role?

   Strong communication, negotiation, and relationship-building skills are crucial. A deep understanding of Vanta’s product offerings and the security and compliance landscape is also important.

4. Is prior security experience required?

   While not required, previous experience in security and compliance is highly desirable.

5. What is the career path for an Account Manager, Enterprise?

   Potential career paths include Senior Account Manager, Team Lead / Manager, Account Management, Director of Account Management, and Sales Leadership Roles.

6. What benefits does Vanta offer?

   Vanta offers a comprehensive benefits package, including competitive salary, equity, comprehensive medical, dental, and vision coverage, parental leave, health & wellness stipend, remote work stipend, and more.

7. What is the company culture like at Vanta?

   Vanta has a kind and talented team with a strong mission to help businesses earn and prove trust. The company embraces a remote-first culture and values collaboration and innovation.

8. How does Vanta support remote employees?

   Vanta provides a remote work stipend to help employees set up their home office, as well as regular virtual team meetings and social events to foster connection and collaboration.

9. What tools and technologies does Vanta use?

   Vanta uses a variety of tools and technologies, including Salesforce (SFDC), Slack, Google Workspace, and other industry-leading platforms.

10. How can I learn more about Vanta?

    Visit our website at vanta.com to learn more about our products, services, and company culture.