Deal Desk Manager - Remote U.S.

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

Role Overview

As a Deal Desk Manager, you’ll join our growing NAMER Deal Desk team as the primary support for our Central team, driving deals to closure while ensuring data integrity and compliance with business policies and revenue recognition standards. This remote position offers the opportunity to contribute significantly to Vanta's growth and efficiency.

In this high-volume role, you’ll be a key partner to Pre- and Post-Sales leadership, providing guidance on business processes, policy adherence, and pricing strategy to ensure deals close efficiently and accurately. You’ll also play a central role in advancing strategic Deal Desk initiatives, shaping the commercial and operational deal flow at Vanta.

As Vanta scales, building a scalable deal review and execution process is critical. You’ll help design processes that can support our rapid revenue growth and enable alignment across Sales, Deal Desk, Finance, GTM Operations, and Legal teams.

A Day in the Life of a Deal Desk Manager

Here’s a glimpse into what your day might look like:

• Morning: Start your day by reviewing the deal pipeline and prioritizing deals that need immediate attention. Collaborate with Sales reps on deal structuring and pricing strategies. Respond to inquiries from the Sales team regarding policy updates and deal desk best practices.
• Mid-day: Participate in a cross-functional meeting with Legal, GTM Operations, and Finance to discuss process improvements and address any roadblocks in the deal flow. Review non-standard deal requests and escalate to appropriate stakeholders for approval.
• Afternoon: Analyze deal metrics to identify trends and assess the efficiency of deal processes. Work on system improvement initiatives to optimize Deal Desk workflows and reduce processing time. Prepare reports for management on key performance indicators (KPIs) related to deal velocity and accuracy.

Why Location Matters: Remote U.S.

Being a remote Deal Desk Manager within the U.S. offers several advantages:

• Access to Talent: Vanta can tap into a wider pool of qualified candidates across the U.S., bringing diverse perspectives and experiences to the team.
• Flexibility and Work-Life Balance: Remote work allows for greater flexibility and improved work-life balance, leading to increased employee satisfaction and productivity.
• Cost Efficiency: Remote work can reduce overhead costs associated with office space and infrastructure.
• Time Zone Alignment: Being located within U.S. time zones facilitates seamless communication and collaboration with the NAMER Sales team.

Career Path

The Deal Desk Manager role at Vanta offers a clear path for career advancement. Potential career paths include:

• Senior Deal Desk Manager: Lead more complex deals, mentor junior team members, and contribute to strategic initiatives.
• Deal Desk Lead/Supervisor: Manage a team of Deal Desk Managers and oversee the overall deal desk function.
• Sales Operations Manager: Oversee sales processes, technology, and analytics to improve sales efficiency and effectiveness.
• Finance Manager: Transition to a broader finance role, leveraging your deal desk experience to contribute to financial planning and analysis.

Salary & Benefits

Vanta offers a competitive salary and benefits package, including:

• Competitive salary and equity
• Comprehensive health, dental, and vision insurance
• Unlimited paid time off
• Paid parental leave
• Generous professional development budget
• Home office stipend
• Wellness program
• Company-sponsored events and activities
• Opportunity to work on a mission-driven team
• Collaborative and supportive work environment
• Opportunity for growth and advancement
• Remote work flexibility
• Employee Assistance Program (EAP)
• 401k with company match
• Life and disability insurance
• Flexible spending accounts (FSA)
• Commuter benefits

Security Culture at Vanta

Vanta is deeply committed to security, and this commitment permeates our culture. As a Deal Desk Manager, you will play a crucial role in ensuring that all deals adhere to our security policies and compliance standards. You will be a champion for security awareness and promote best practices throughout the sales organization.

How to Apply

If you are a highly motivated and experienced Deal Desk professional with a passion for driving deals and ensuring compliance, we encourage you to apply! Please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you are interested in joining Vanta.

Frequently Asked Questions (FAQ)

1. What is the typical deal size that a Deal Desk Manager handles at Vanta? The deal size varies depending on the customer and their needs, but Deal Desk Managers typically handle deals ranging from small to large enterprise accounts.
2. What CRM system does Vanta use? Vanta uses Salesforce as its primary CRM system.
3. What is Vanta's approach to professional development? Vanta is committed to providing employees with opportunities for professional development. We offer a generous professional development budget that can be used for training courses, conferences, and other learning activities.
4. What is the work-life balance like at Vanta? Vanta values work-life balance and offers a flexible work environment. We trust our employees to manage their time effectively and deliver results.
5. What are the key performance indicators (KPIs) for a Deal Desk Manager? Key KPIs include deal velocity, deal accuracy, compliance rate, and customer satisfaction.
6. What opportunities are there to contribute to process improvements? Vanta encourages employees to contribute to process improvements. We have a culture of continuous improvement and are always looking for ways to streamline our processes and improve efficiency.
7. What is the interview process like for this role? The interview process typically includes a phone screening, a virtual interview with the hiring manager, and a final interview with a panel of stakeholders.
8. How does Vanta support remote employees? Vanta provides remote employees with the tools and resources they need to be successful, including a home office stipend, high-speed internet access, and regular team meetings.
9. What is the company culture like at Vanta? Vanta has a kind and talented team that is passionate about helping businesses earn and prove trust. We foster a collaborative and supportive work environment where everyone is encouraged to share their ideas and contribute to the company's success.
10. What are the biggest challenges facing Deal Desk Managers in the SaaS industry today? Some of the biggest challenges include managing complex pricing models, ensuring compliance with evolving regulations, and keeping up with the rapid pace of innovation in the SaaS industry.