Director, Account Management, Upmarket at Vanta - Remote U.S.

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

Role Overview

As the Director, Upmarket Account Management, you will lead the build of the Upmarket Account Management organization. Through strong, visionary leadership, you will mobilize your team of managers to drive retention and expansion of Vanta’s existing customer base in the Commercial and Enterprise segments. You will hire and develop a high performing team of Managers of AMs, who are customer value focused and results driven.

You will be responsible for contributing to the design of our upmarket Account Management strategy, developing a repeatable methodology to consistently exceed retention and expansion goals by inspiring customers to use Vanta as the foundation of their modern GRC program. Partnering closely with Customer Success, Product, Marketing and Operations leaders to represent your team and customers will be key to success in this role. You will be at the forefront of delivering Vanta’s GRC value and a key leader in executing our upmarket strategy.

A Day in the Life

Here’s a glimpse into a typical day for a Director, Upmarket Account Management at Vanta:

• Morning: Start your day by reviewing key performance indicators (KPIs) for your team. Analyze retention and expansion metrics, identify areas for improvement, and adjust strategies as needed.
• Mid-day: Meet with your team of Account Management Managers to provide coaching, guidance, and support. Discuss account strategies, review progress on key deals, and brainstorm solutions to challenges.
• Afternoon: Collaborate with cross-functional teams, such as Customer Success, Product, and Marketing, to align on priorities and initiatives. Share customer feedback and insights to inform product development and marketing campaigns.
• Evening: Prepare and deliver an accurate weekly forecast for retention and expansion performance. Review progress against goals and identify any potential risks or opportunities.

Why Remote U.S.?

Vanta is committed to building a diverse and inclusive workforce, and we believe that remote work can help us attract and retain top talent from across the United States. By offering this role as a remote position, we are able to tap into a wider pool of candidates and provide our employees with the flexibility and autonomy they need to thrive.

Working remotely at Vanta means you can:

• Live and work from anywhere in the U.S.
• Enjoy a flexible work schedule that fits your lifestyle.
• Eliminate the commute and save time and money.
• Collaborate with colleagues from around the country using modern communication tools.

Career Path

Vanta is a rapidly growing company, and we are committed to providing our employees with opportunities for advancement and career growth. As a Director, Upmarket Account Management, you will have the opportunity to:

• Lead a high-performing team of Account Management Managers.
• Shape the strategy and direction of our upmarket Account Management organization.
• Make a significant impact on the company's growth and success.

Potential career paths for this role include:

• Senior Director, Account Management
• Vice President, Customer Success
• Executive leadership roles

Salary & Benefits

Vanta offers a competitive salary and benefits package, including:

• Industry-competitive salary and equity
• Comprehensive medical, dental, and vision insurance
• Unlimited vacation policy
• Paid holidays
• Generous parental leave
• Professional development budget
• Wellness programs
• Remote work flexibility
• Company-sponsored events and activities

Security Culture at Vanta

Security is at the core of everything we do at Vanta. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. As a Vanta'n, you will be part of a team that is committed to building a trusted and secure platform for our customers.

How to Apply

If you are a passionate and experienced Account Management leader who is looking for a challenging and rewarding opportunity, we encourage you to apply! To apply for this role, please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What is Vanta? Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security.
2. What is the mission of Vanta? Our mission is to help businesses earn and prove trust.
3. What are the core values of Vanta? While not explicitly stated, the description implies values like customer focus, high performance, accountability, collaboration, and innovation.
4. What is the size of the company? This information is not provided.
5. What is the company culture like? The company fosters a kind and talented team environment.
6. What are the growth opportunities at Vanta? Vanta offers opportunities for advancement and career growth, particularly in leadership roles.
7. What is the work-life balance like at Vanta? The remote work flexibility suggests a focus on work-life balance.
8. What kind of training and development is provided? Vanta develops enablement programs to ensure team members are experts in Vanta's products, the industry, and sales skills.
9. What tools and technologies are used at Vanta? Vanta uses modern communication tools for remote collaboration.
10. How does Vanta support remote employees? Vanta supports remote employees by offering remote work flexibility and a collaborative environment using modern communication tools.