Role Overview

Veriff is revolutionizing digital trust with cutting-edge identity verification solutions. Our Go-to-Market Division powers this mission by expanding our global footprint and delivering customer-first experiences. We're seeking a founding Solutions Engineer (APAC) based in Australia to join our dynamic team. This senior-level role is pivotal in bridging technical expertise with sales excellence, ensuring prospects and customers achieve seamless integration and success with Veriff's IDV platform.

As a Solutions Engineer at Veriff, you'll be the technical backbone of our sales process, providing deep product knowledge and strategic insights. Working from Sydney or Melbourne, you'll collaborate across timezones with international teams, leveraging your bilingual English-Mandarin skills to serve APAC markets. This position offers the chance to shape our regional presence from the ground up, influencing product roadmap and customer strategies in a high-growth SaaS environment.

Key focus areas include accelerating revenue through efficient onboarding, managing complex integrations, and fostering long-term customer relationships. If you thrive in pre-sales demonstrations, post-sales support, and cross-functional partnerships, this role positions you at the forefront of cybersecurity and fintech innovation.

Veriff's identity verification platform is trusted by the world's leading organizations to protect honest people online. Your contributions will directly impact global security standards while advancing your career in a collaborative, mission-driven culture.

Key Responsibilities

The Solutions Engineer role demands a blend of technical prowess, sales acumen, and customer empathy. Here's what you'll do daily:

• Partner with Account Executives and Customer Success Managers to navigate complex, multi-stakeholder deal cycles across APAC industries like fintech, gaming, and e-commerce.
• Reduce time-to-revenue by designing streamlined customer onboarding and implementation plans tailored to unique business needs.
• Cultivate trust through client-contextual understanding, translating technical capabilities into compelling value propositions.
• Collaborate on account strategies, uncovering upsell and expansion opportunities within existing customer portfolios.
• Craft and deliver high-impact product demonstrations and presentations that resonate with technical and executive audiences.
• Act as the voice of the customer by relaying field insights to Product Management and Engineering for continuous innovation.
• Oversee end-to-end customer integrations, ensuring cost-efficient, timely delivery with minimal disruption.
• Provide expert technical guidance during pre-sales RFPs, proofs-of-concept, and post-sales optimization phases.
• Leverage bilingual skills to support Mandarin-speaking clients in Greater China and Southeast Asia markets.
• Work remotely across timezones, maintaining seamless communication with global teams in Estonia, US, and Europe.
• Monitor integration performance and proactively address technical challenges to maximize customer ROI.
• Contribute to GTM strategies, enhancing Veriff's competitive positioning in the IDV/IDVaaS space.
• Drive internal advocacy for customer requirements, fostering a unified vision for product excellence.

These responsibilities position you as a key driver of Veriff's APAC growth, blending hands-on technical work with strategic influence.

Qualifications

To excel as Veriff's Solutions Engineer in Australia, you need:

• 5+ years in sales engineering or solutions consulting within SaaS, ideally in identity verification or cybersecurity.
• Solid software development experience and proven collaboration with product, engineering, and sales teams.
• Exceptional communication skills for crafting persuasive demos and presentations.
• Strong interpersonal abilities for client-facing interactions and relationship building.
• Remote work expertise with international teams across timezones.
• Track record supporting global clients in diverse regulatory environments.
• Bilingual fluency in English and Mandarin.
• Experience with API integrations, cloud services (AWS/Azure), and scalable SaaS architectures.
• Familiarity with IDV tools, KYC/AML compliance, and biometric authentication preferred.
• Bachelor's degree in Computer Science, Engineering, or related field.

Nice-to-haves include prior IDVaaS experience and APAC market knowledge.

Salary & Benefits

Veriff offers competitive compensation for Solutions Engineers in Australia, estimated at $120,000 - $160,000 USD yearly, adjusted for experience, skills, and location. This reflects Sydney/Melbourne market rates for senior SaaS roles.

Our benefits package includes:

• Market-aligned base salary with performance bonuses.
• Equity in a fast-scaling unicorn company.
• Full health, dental, and vision coverage.
• Unlimited PTO and flexible hours.
• Professional growth stipends.
• Remote work setup and wellness allowances.
• Parental leave and family support.
• Global team events and conferences.
• Referral bonuses.
• Visa assistance if needed.
• Mental health resources.
• Learning platforms access.
• Commission on deal wins.

Why Join Veriff?

Veriff isn't just a job—it's a mission to build a safer internet. As a founding APAC Solutions Engineer, you'll shape our regional strategy amid hyper-growth. Enjoy a customer-obsessed culture with innovative tools, cross-team collaboration, and real impact on global trust.

Based in vibrant Sydney or Melbourne, benefit from Australia's tech ecosystem while working globally. Our remote-friendly model supports work-life balance, with perks like equity, development budgets, and a supportive community of Veriffians worldwide.

We're backed by top VCs, serving Fortune 500 clients, and leading IDV innovation. Join us to advance your career while protecting honest people online.

How to Apply

Ready to elevate your sales engineering career? Submit your resume and a cover letter highlighting your SaaS experience and bilingual skills. Veriff's hiring process includes technical interviews, demo presentations, and team fit discussions. We prioritize diverse talent and respond within 1 week. Apply now for Solutions Engineer jobs in Australia!