Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Internship Program provides an immersive, 12-week journey where you’ll work on impactful projects that drive Visa’s mission forward. As a Visa intern, you’ll build valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment. 

Throughout the program, you’ll have exclusive access to interactive workshops and learning sessions designed to deepen your expertise, expand your industry knowledge, and elevate your professional skillset. You won’t just be learning, you’ll be contributing, collaborating, and innovating every step of the way. In addition to professional development, you’ll enjoy a variety of intern social events that foster community, connection, and fun throughout the summer.

The Business Operations Intern – NA will assist with modeling of end-to-end  processes to identify improvement opportunities. This is an optimal learning opportunity for someone with analytical skills and attention to detail. The intern will apply these skills to real-world business process improvement initiatives. The Intern will also assist in various process improvements which may involve usage of GenAI for dashboard reporting optimization using Co-Pilot Studio and/or ChatGPT.  

Primary Responsibilities: 

• Act as an effective liaison between our Technical team, Operations and other functions across the organization. 

• Design business process models using process flow modeling tools. 

• Capture feedback on potential improvements and develop quantitative measures for identified improvement initiatives and optimization efforts. 

• Support the business process improvement program through initiation, detailed project planning, risk identification and management, project execution and control, reporting, and closure. 

Qualifications

Basic Qualifications 

• Students pursuing a Bachelor's or Master’s Degree with a graduation date in December 2026-August 2027  
• Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications that demonstrate professional judgment. 

Preferred Qualifications 

• Strong Proficiency with Microsoft Excel, Word and PowerPoint 
• Basic knowledge of payment products. 
• Proactive, self-starter, and strategic thinker with strong analytical skills. 
• Excellent problem-solving skills. 
• Process-oriented with the ability to document processes and achieve goals across multiple tasks. 
• Strong interpersonal skills and the ability to work well with a wide range of stakeholders. 
• Ability to work independently and collaborate effectively with other functional areas to understand operational issues. 
• Client-focused, with a determination to resolve issues and conflicts. 
• Curious mindset and a hands-on approach to all activities, with real passion for the payments industry. 
• Some working knowledge of GenAI tools such as Microsoft Copilot studio and ChatGPT

Additional Information

U.S. APPLICANTS ONLY: The estimated hourly range for a new hire into this position is $30/hr to $35/hr. The hourly rate may vary depending on job-related factors which may include knowledge, skills, experience, and location.

Work Hours: Varies upon the needs of the department.

Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.