Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Product/Project Manager will lead and coordinate multiple strategic initiatives across Visa’s product, technology, and business teams. This role requires balancing simultaneous workstreams, managing cross-functional stakeholders, and ensuring data-driven decision making. The ideal candidate excels at structured execution, vendor management, and effective communication, ensuring timely delivery and alignment with Visa’s strategic priorities.

Key Responsibilities:

Project & Product Delivery:

• Drive end-to-end planning, execution, and delivery of multiple initiatives in parallel.  
• Define project scope, objectives, timelines, and resource needs.  
• Maintain detailed project tracking and proactively identify risks, dependencies, and mitigation plans.  
• Ensure all deliverables meet Visa’s quality, security, and compliance standards.

Stakeholder & Cross-Functional Communication:

• Serve as the primary point of contact across business, engineering, operations, and external stakeholders.  
• Provide clear and consistent communication on project status, progress, risks, and decisions.  
• Develop and deliver data-supported business cases, dashboards, and performance reports to inform executive decision making.  
• Facilitate cross-team alignment and maintain strong relationships across all levels of the organization.

Vendor & Third‑Party Management:

• Manage relationships with external vendors and technology partners.  
• Define and negotiate scope, SLAs, delivery commitments, and performance expectations.  
• Own the vendor backlog management process—reviewing priorities, setting expectations, and ensuring timely delivery.  
• Evaluate vendor performance and escalate issues as needed to maintain accountability. 

Data-Driven Decision Support:

• Use data to identify opportunities, validate assumptions, and guide prioritization.  
• Collaborate with analytics and finance teams to build ROI models, KPIs, and resource justification.  
• Provide insights and recommendations to senior leadership using accurate, relevant data.

Process Improvement & Governance:

• Standardize project management frameworks and contribute to process optimization within the PMO or product organization.  
• Ensure compliance with Visa’s governance, security requirements, and change management policies.  
• Continuously identify and implement improvements in delivery efficiency and communication.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Bachelor’s degree in Business, Engineering, Computer Science, or related field.
• 4–7+ years of experience in project management, product management, or program management—preferably in payments, financial services, or technology.
• Demonstrated ability to manage multiple complex initiatives simultaneously in a fast-paced environment.
• Strong analytical skills with experience using data to create business cases, dashboards, and reports.
• Excellent interpersonal, presentation, and stakeholder-management skills.
• Hands-on experience with project management tools (e.g., JIRA, Confluence, Asana, Smartsheet).
• Experience managing third-party vendors or technology partners.
• Solid understanding of Agile delivery practices and backlog management.
• Spanish proficiency required
• Master’s degree or relevant certification (PMP, Scrum Master, Product Owner).
• Experience in payments, digital products, or regulatory-driven environments.
• Familiarity with Visa’s products, platforms, and partner ecosystem.
• Strong negotiation, problem-solving, and prioritization abilities.
• Portuguese would be nice to have

Key Competencies:

• Strategic and critical thinking
• Cross-functional leadership
• Data-driven decision making
• Vendor negotiation and oversight
• Multitasking and time management
• Clear and structured communication
• Execution excellence

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,300.00 to 180,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.