Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Team Summary

As part of the Visa’s Asia Pacific Consulting Practice, Visa Consulting and Analytics (VCA) applies deep expertise in payment industry to provide solutions and consulting services to assist clients with their key business priorities, drive growth and improve profitability. We drive tangible, impactful, and financial results for Visa's clients, including card issuers, acquirers, and merchants. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as analytics, credit card product development, risk management, marketing, strategic growth, customer experience, digital payments, among others, and solves the most strategic problems for our clients.

What a Manager, VCA does at Visa:

The Manager, Visa Consulting & Analytics will undertake consulting engagements for Visa clients, enabling portfolio growth and improved profitability in clients’ credit and debit payment card business.

Potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, development of industry landscape evaluations and best practices, and optimizing client customer experience and supporting processes.

Working with the Supervisors and collaborating with other team members in VCA and other functions in Visa, the Manager will draw on their deep domain knowledge and expertise to provide recommendations to clients, work that will enable enduring, strategic relationships with our clients.

Key Responsibilities include:

• Able to lead and finalize proposals for small opportunities (less than 0.5 million USD)
• Able to shape initial proposed solution for complicated opportunities (around USD 1 million)
• Able to lead the delivery of a small project or a team in a complicated project with support from 2 Analyst or Associate Analyst (or vendors)
• Defining the scope, understanding clients’ objectives, framing the problem or opportunity
• Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information
• Defining detailed analytic scope and methodology, and creating analytic plan
• Executing on the analytic plan with appropriate data mining and analytic techniques
• Provide on-site analytical support for VCA consulting engagements, including extracting, cleaning, and analyzing data to uncover trends, opportunities, and ensure timely delivery of high-quality outputs.
• Generate actionable insights from data analysis to influence client business decisions, optimize performance, and support strategic initiatives aligned with Visa’s growth priorities.
• Synthesizing analysis to determine gaps, issues, opportunities.
• Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.

Why this is important to Visa

Articulate the impact an importance of this role to our company. What’s in it for the candidate and what can they achieve in this role that has a positive impact on our business, our stakeholders and our community.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

What you will need:

• Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor.
• Must be team oriented, collaborative, diplomatic, and flexible, able to work effectively in matrixed organization.
• Excellent presentation skills, including strong oral and writing capabilities.
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
• Intellectual versatility, able to traverse domain topics.
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data. • Language skills – English written and verbal skills.
• Hands on experience with one or more data analytics/programming tools such as SQL/Python/R
• Have proven experience in analytical role and have strong analytical thinking and problem-solving skills, with attention to detail 
• Solid experience with data visualization tools such as Tableau, Power BI, or similar
• Minimum 5 years’ experience in consumer financing, data analysis or business consulting.

What will also help:

• Some consulting experience preferred with project management and retail customer management credentials helpful.
• Strong Excel and PowerPoint skills
• Be very detail oriented, ensuring the highest level of quality/rigor in reports and data analysis
• An understanding of statistical analysis, modeling, scoring schemes, etc.
• Willingness to travel (30%)

Projects you will be a part of:

• Customer lifecycle management diagnostics
• Assessments of digital product and marketing strategies
• Development of industry landscape evaluations and best practices
• Optimizing client customer experience and supporting processes.
• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week based on business needs.

Additional Information

All your information will be kept confidential according to EEO guidelines.