Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Network Product organization at Visa has overall business responsibility for growing network processing on VisaNet globally. 

The Product Analyst is a crucial role providing direct support to the local entity (Visa Colombia Support Services). Their primary responsibility is to ensure daily visibility, tracking, and control of key operational and financial metrics, enabling the Manager to make informed decisions. This role acts as the information filter and guardian of the execution of strategic initiatives and the compliance with internal procedures across all business areas.

Reporting to the Head of Network Product Andean, the Product Analyst will be expected to interact effectively with several levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders (Regulatory Compliance and Risk team), including Issuers, Acquirers and Local entities.

Key areas of focus include:

Executive Execution Support and Strategic Monitoring

• Key Performance Indicator (KPI) Monitoring: Design, maintain, and update the executive control dashboard, performing daily and weekly tracking of Key Performance Indicators (KPIs) for critical areas (Sales, Operations, Finance).
• Initiative Management: Coordinate and track strategic initiatives and projects delegated by Management, ensuring that area leaders meet defined deadlines and objectives.
• Executive Material Preparation: Gather, analyze, and synthesize information from all areas to create reports, presentations, and executive summaries for Management and the Board of Directors.

Operational and Financial Control

• Financial Monitoring: Collaborate with the accounting/financial area in the consolidation and verification of basic financial statements and cash flow reports, ensuring data consistency.
• Auditing and Procedures: Review the adherence of different areas to the Standard Operating Procedures (SOPs) defined by the company, identifying and documenting control failures.

Process Optimization and Data Analysis

• Operational Performance Analysis: Conduct ad-hoc analyses to investigate specific operational problems (e.g., causes of delivery delays, high inventory turnover, customer service failures) and propose concrete solutions.

• Process Documentation: Support the documentation and continuous improvement of internal processes across all areas, seeking efficiencies and cost reductions.
• Client Research and Data Analysis: The Product Analyst will conduct client research to identify key needs from clients that match with the product catalog value proposition. Create business cases to support the identified opportunities. 
• Collaboration with Different Teams: The Product Analyst will collaborate with various departments such as Client Services and Sales. They will work together to define product strategy and client engagement.
• Provide Subject Matter Expertise (SME) and manage the provisioning of education and sales support to relationship management teams

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:
2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Relevant Field of Study: Minimum of 12 months of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Project Management Skills: Basic understanding of project management principles and practices.
Business Analytics Knowledge: Familiarity with business analytics methods and tools.
Data Analysis Proficiency: Basic skills in data collection concept and tools. Preferably with high proficiency in Excel, PowerPoint, and data analysis tools
Good communication, interpersonal and collaboration skills to influence direction and change attitudes/ decisions of senior level international bankers.
Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving.
Customer focus with proven ability to establish productive working relationships with staff and management at all levels.
Ability to set priorities and manage customer expectations, and work both as part of a team and independently.
English Proficiency: Strong English language skills, both written and verbal.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.