Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Integration and Configuration

• Design, develop, test, and maintain Workday integrations using EIB, Workday Studio, Cloud Connect, and REST and SOAP APIs
• Troubleshoot integration issues and ensure successful execution of scheduled and event-driven integrations
• Configure Workday modules including HCM, Benefits, Payroll, Compensation, and Talent
• Manage the integration lifecycle in accordance with SDLC standards and best practices

Functional and Business Support

• Collaborate with HR and business stakeholders to gather and analyze requirements, propose solutions, and configure the Workday platform
• Provide support for Workday bi-annual releases including feature impact assessments, configuration updates, and regression testing
• Deliver training, user support, and documentation for business users
• Partner with application and configuration item owners to ensure CMDB accuracy and compliance

Reporting and Analysis

• Develop custom and advanced Workday reports using RaaS, calculated fields, and PRISM
• Interpret complex data into actionable business insights and management-level reporting
• Monitor system health and proactively identify anomalies or inefficiencies

IT Operations and Governance

• Partner with infrastructure teams on patching, vulnerability remediation, and operational compliance
• Maintain configuration items in the CMDB and ensure data integrity and accurate documentation
• Support IAM and data privacy policies across Workday and related systems

Governance, Risk and Compliance

• Participate in internal audits and ensure adherence to ITIL processes including Incident, Change, and Problem Management
• Complete application risk assessments and support security and privacy documentation
• Coordinate with vendors and Operational Resiliency teams for disaster recovery planning and service impact assessments
• Execute tasks as per IAM procedures including user access reviews and entitlements management
• Manage patching and remediation plans in collaboration with infrastructure and security teams
• Report and manage non-compliance situations and support audit issue resolution and tracking

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:
2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Bachelor’s degree in Computer Science, Information Systems, HR Technology, or a related field
5 plus years of experience with Workday, including both integration development and functional configuration
Hands-on experience with EIB, Studio, Cloud Connect, REST and SOAP APIs, and Workday Reporting tools
Strong understanding of IT operations, GRC practices, and SDLC methodology
Familiarity with configuration management, CMDB tools, and ITIL processes
Strong analytical, communication, and cross-functional collaboration skills
Workday certification in Integration, HCM, or Reporting
Experience working in a global, enterprise-scale HRIS or IT environment
Knowledge of data privacy regulations and risk management practices
Exposure to tools such as ServiceNow, Qualys, and data privacy platforms

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.