Job Summary

This key leadership role serves as the strategic “quarterback,” driving fully integrated, consumer-led marketing plans that align to business objectives and accelerate growth across the Retail business. The role partners closely with business leaders to develop a deep understanding of strategy and translate it into clear, actionable marketing plans that deliver both consumer impact and financial results. This leader drives market competitiveness and operational excellence through performance analysis, process optimization, and strong agency and vendor partnerships, while building and leading a high-performing, diverse team through effective coaching, development, and resource management.

Job Responsibilities

• Builds the formal frameworks and methodologies for approaching major strategic issues both leveraging existing resources and creating new innovative concepts across the Company for area of expertise. Ensures process and structural fit with key stakeholders. Performs as a focal point for cross-functional teams and liaison to stakeholders in developing and implementing frameworks. Develops effective working relationships with stakeholders to achieve targeted goals and/or solutions.
• Counsels key stakeholders on areas of expertise. Partners cross-functionally to translate and define business needs for area of responsibility to execute against. Strategically partners cross-functionally to develop the strategies and actionable roadmap to meet goals. Develops short- and long-range strategies, plans and actionable goals. Oversees implementation of procedures, processes, and policies that have significant impact upon the organization.
• Makes recommendations for the formulation of the strategies and operating plans of the specified area of responsibility, then, based on prevailing conditions executes or adjusts the operating plans of the business unit directed.
• Shares complex information related to areas of expertise. Interacts with senior management to keep abreast of objectives. Interacts with direct reports and peers in management / customers / vendors to interpret information and improve cross-functional processes and programs. Builds and enhances key internal and external contacts.
• Works with external vendors and third parties to develop and maintain positive relationships. Builds and enhances internal and external partnerships.
• Sets financial, operational and quality objectives and develops/oversees operating plans for the area of responsibility.
• Ensures growth and optimization of consumer awareness, market share and/or specified initiatives. Reviews the competitive marketplace and makes recommendations for adjustments to operational and strategic activities based upon identified information.
• May develop budget for specified area of responsibility and delivers against business goals/objectives.
• Analyzes performance drivers, proactively determines actionable strategy, and then contributes to identifying solutions for mitigation and/or optimization to achieve overall business goals.
• Directs teams accountable for daily operations. Oversees and directs the work of managers, senior managers and their subordinates. Obtains and allocates resources to meet operating plans. Ensures the ongoing training and development of direct reports. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

#LI-CB1

• Bachelor’s degree and at least 6 years of marketing or advertising experience OR a high school diploma/GED and at least 9 years of marketing or advertising experience.
• Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level.
• Experience developing strategic initiatives which align with business goals and budget.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Experience leading cross-functional teams.
• Experience interacting at the executive level.
• Experience managing client-facing programs.
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 3 years of direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

• Master’s Degree or MBA