AllModern Assistant Store Manager

Location: Austin, Texas, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

Wayfair is seeking an AllModern Assistant Store Manager in Austin, Texas, within the Physical Retail In-Store department to support warehouse, logistics, and operations in their innovative retail model. This role emphasizes leading Design Advisors in delivering exceptional customer experiences while managing daily store operations, including sales floor oversight, stockroom support, and inventory logistics to ensure seamless product availability. As a key operations leader, the Assistant Store Manager acts as Manager on Duty (MOD), handling scheduling, safety, and performance to drive continuous growth in a dynamic retail environment focused on home furnishings. Key warehouse and logistics specifics include supporting the Store Manager with stockroom tasks, ensuring proper product flow from receiving to sales floor, and maintaining operational efficiency through team placement and procedure adherence. The position offers rapid advancement in Wayfair's reinvented retail space, with emphasis on coaching teams for sales success and operational excellence. Ideal for professionals with retail operations experience looking to impact logistics in a customer-centric setting. This opportunity combines frontline retail leadership with backend logistics responsibilities, positioning the Assistant Store Manager as pivotal to AllModern's store performance in Austin.

Key Responsibilities

• Provide authentic, friendly customer experience focused on relentless customer service
• Coach, develop, and lead Design Advisors in performance, development, safety, and recognition
• Maintain leadership presence as Manager on Duty (MOD)
• Effectively manage the sales floor and drive sales
• Ensure the right team is in the right place at all times
• Handle proper scheduling for operational coverage
• Oversee daily opening and closing procedures
• Support Store Manager with stockroom operations and inventory management
• Monitor team growth and continuous improvement in logistics tasks

Required Qualifications

• Previous retail management or supervisory experience
• Ability to lead teams in high-volume sales environments
• Strong understanding of inventory and stockroom operations
• Experience managing daily store opening and closing procedures
• Proven track record in driving sales performance
• Knowledge of safety protocols in retail and logistics settings
• Scheduling and staffing expertise for operational efficiency
• Customer service leadership experience

Preferred Qualifications

• Retail experience in home goods or furniture sector
• Familiarity with Wayfair's supply chain and logistics
• Multi-unit management background
• Design or product knowledge in modern home furnishings

Required Skills

• Customer focus and service excellence
• Team coaching and development
• Sales driving and performance management
• Floor management and operational oversight
• Scheduling and staffing optimization
• Stockroom and inventory handling
• Safety protocol enforcement
• Leadership presence and decision-making
• Opening and closing procedure execution
• Retail logistics coordination
• Problem-solving in fast-paced environments
• Communication and motivation skills
• Time management for MOD duties

Benefits

• Rapid career growth opportunities
• Constant learning and development programs
• Dynamic challenges in a reinventing home retail environment
• Competitive pay structure (details available upon application)
• Team leadership and recognition programs
• Health and wellness benefits typical for Wayfair retail roles
• Employee discounts on home goods
• Supportive store management structure

Wayfair is an equal opportunity employer committed to diversity and inclusion.