AllModern- Full Time Design Adviosr

Location: Lynnfield, Massachusetts, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

Wayfair's AllModern retail store in Lynnfield, Massachusetts, is seeking a Full Time Design Advisor to join the Physical Retail In-Store team. This role focuses on blending design expertise with sales in a dynamic retail environment, supporting warehouse-to-store operations by curating products, managing inventory-linked appointments, and ensuring efficient order fulfillment from Wayfair's logistics network. With a competitive pay of $24.50/hr, the position offers rapid growth in a team reinventing home retail. Key responsibilities include providing relentless customer focus through authentic experiences, leveraging interior design skills to navigate customer needs, and handling virtual/in-store appointments with product curation and follow-ups using sales analytics and design software. The role emphasizes operational efficiency, coordinating with warehouse logistics for seamless product availability and merchandising to drive sales in a high-volume store setting. Ideal candidates bring retail operations experience, with a focus on logistics and supply chain integration, to support Wayfair's end-to-end home furnishings delivery. This position is perfect for those seeking constant learning and challenges in a forward-thinking retail operation backed by robust warehouse infrastructure.

Key Responsibilities

• Deliver authentic, friendly customer experiences focused on Wayfair's customer obsession
• Leverage interior design and sales expertise to guide customers through home furnishings purchases
• Manage virtual and in-store design appointments including preparation and follow-up
• Curate products using design software and sales analytics
• Coordinate in-store inventory checks and product availability for customer orders
• Support store operations by ensuring seamless flow from warehouse deliveries to sales floor
• Utilize logistics tools to track and fulfill customer design orders
• Drive sales through operational efficiency and rapid order processing
• Maintain store merchandising aligned with warehouse supply chain

Required Qualifications

• Experience in interior design or home furnishings retail
• Proven sales expertise in high-volume environments
• Ability to manage customer appointments and follow-ups
• Proficiency with sales analytics tools
• Familiarity with design software applications
• Strong understanding of inventory and product curation processes
• Retail operations experience in physical stores
• Customer service background in fast-paced settings

Preferred Qualifications

• Interior design certification
• Previous experience with Wayfair or similar e-commerce retail
• Knowledge of warehouse-to-store logistics
• Bilingual communication skills

Required Skills

• Interior design knowledge
• Sales expertise
• Customer service excellence
• Product curation
• Sales analytics proficiency
• Design software utilization
• Appointment management
• Inventory coordination
• Logistics awareness
• Virtual consultation skills
• Communication skills
• Time management
• Problem-solving
• Team collaboration
• Operational efficiency

Benefits

• Competitive hourly pay of $24.50/hr
• Rapid career growth opportunities within Wayfair
• Constant learning and professional development
• Dynamic team environment in reinventing home retail
• Full-time position with retail benefits package
• Employee discounts on home furnishings
• Health and wellness benefits
• Paid time off and flexible scheduling

Wayfair is an equal opportunity employer committed to diversity and inclusion.