AllModern- Full Time Sales Specialist (Dedham,MA)

Location: Dedham, Massachusetts, United States

Department: Physical Retail In-Store

Team: Physical Retail

Pay: base pay for this position is $24.50 per hour

About the Role

Wayfair's AllModern retail store in Dedham, MA (Legacy Place Plaza) seeks a Full Time Furniture Sales Specialist and Key Holder. This role focuses on reinventing home retail through customer engagement, sales driving, and operational support in a physical retail environment. Responsibilities emphasize connecting with customers to understand needs, guiding selections, maintaining sales floor presence, and assisting associates, with a strong emphasis on warehouse logistics like inventory management, stock replenishment, and furniture handling to ensure seamless operations. Ideal for those seeking rapid growth, the position offers a base pay of $24.50 per hour in Wayfair's specialty brand store. Key operations aspects include supporting store logistics, coordinating order fulfillment, and upholding efficiency in high-volume settings. As a key holder, you'll manage opening/closing procedures while fostering exceptional service and sales performance. This opportunity aligns with Wayfair's logistics-driven retail model, blending in-store sales with backend warehouse functions to deliver dynamic challenges and constant learning in furniture retail operations.

Key Responsibilities

• Engage customers to drive sales through needs assessment
• Guide customers to optimal furniture selections
• Maintain visible presence on sales floor to boost sales
• Support associates in delivering exceptional service
• Manage inventory accuracy and stock warehouse areas
• Handle order fulfillment and logistics coordination
• Perform opening and closing duties as key holder
• Assist in receiving and organizing warehouse shipments
• Ensure operational efficiency in store logistics

Required Qualifications

• Availability for full-time schedule including weekends and holidays
• Ability to stand for extended periods and lift furniture items
• Experience in high-volume retail sales environment
• Strong understanding of inventory management and stock replenishment
• Key holder experience with opening/closing store procedures
• Knowledge of warehouse logistics for furniture handling
• Customer service certification or equivalent experience
• Ability to operate warehouse equipment like pallet jacks

Preferred Qualifications

• Prior experience in furniture or home goods logistics
• Wayfair supply chain or operations background
• Bilingual proficiency for diverse customer base
• Forklift or heavy equipment certification

Required Skills

• Customer engagement and sales closing
• Active listening and needs assessment
• Inventory tracking and management
• Furniture handling and logistics
• Team leadership as key holder
• Sales floor presence and visibility
• Problem-solving in operations
• Communication and interpersonal skills
• Time management in fast-paced retail
• Warehouse organization and stocking
• Order processing efficiency
• Customer service excellence
• Adaptability to dynamic challenges
• Attention to detail in merchandising

Benefits

• Competitive base pay of $24.50 per hour
• Rapid career growth opportunities at Wayfair
• Constant learning and development programs
• Dynamic team environment with challenges
• Employee discounts on Wayfair products
• Full-time benefits including health insurance
• Paid time off and holiday pay
• Performance-based incentives and bonuses

Wayfair is an equal opportunity employer committed to diversity and inclusion.