Asset Protection ASM

Location: Atlanta, Georgia, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

As an Assistant Site Manager (ASM) of Asset Protection at Wayfair's Physical Retail In-Store location in Atlanta, Georgia, you will safeguard people, property, and reputation by leading shrink reduction, safety standards, and secure operations. Reporting to the Asset Protection Site Manager, this role combines strategic oversight with hands-on execution in a fast-paced warehouse and retail environment, focusing on data-driven insights, incident response, associate coaching, and cross-functional partnerships to ensure operational excellence and customer trust. Ideal for those confident under pressure with strong analytical and leadership skills, you'll uncover trends through data, build accountable teams, and maintain a customer-friendly atmosphere. This position emphasizes warehouse logistics specifics like inventory protection, safety compliance, and efficient store flows, contributing to Wayfair's overall supply chain integrity and retail success.

Key Responsibilities

• Lead efforts to reduce shrink and inventory loss in the store
• Uphold and enforce safety standards across warehouse and retail operations
• Foster a secure and customer-friendly environment
• Respond to security incidents and investigations
• Coach and develop associates on asset protection protocols
• Leverage data analytics to identify and mitigate trends
• Provide strategic oversight and hands-on execution of protection measures
• Collaborate cross-functionally with store operations and logistics teams
• Maintain operational excellence and build accountable teams

Required Qualifications

• Experience in asset protection, loss prevention, or security management
• Leadership experience in retail, warehouse, or logistics operations
• Analytical skills for data-driven shrink reduction
• Ability to thrive in fast-paced store environments
• Proven team leadership and coaching abilities
• Knowledge of safety standards and compliance in physical retail
• Cross-functional partnership experience
• Confidence in handling high-pressure incidents

Preferred Qualifications

• Background in warehouse or logistics asset protection
• Experience with inventory shrink analysis in retail operations
• Certification in loss prevention or safety training

Required Skills

• Shrink reduction analysis
• Incident response and investigation
• Team leadership and coaching
• Data analytics and trend identification
• Safety protocol enforcement
• Cross-functional collaboration
• High-pressure decision making
• Retail operations knowledge
• Inventory management awareness
• Customer service orientation
• Problem-solving under pressure
• Communication and training skills
• Logistics security best practices

Benefits

• Competitive pay and performance incentives
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holiday pay
• Employee discounts on Wayfair products
• Career development and internal promotion opportunities
• Flexible work schedules in dynamic retail environment

Wayfair is an equal opportunity employer committed to diversity and inclusion.