Bath & Kitchen Sales Department Supervisor

Location: Houston, Texas, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

The Bath & Kitchen Sales Department Supervisor role at Perigold's inaugural luxury physical retail store in Houston, TX, focuses on leading sales operations within a major department of a 20-30K square foot first-of-its-kind luxury destination. This position oversees a team of product specialists handling premium furniture, decor, housewares, and home improvement products from Wayfair's catalog, emphasizing operational efficiency in sales floor logistics, inventory management, and customer order fulfillment in a high-volume retail environment. Reporting to the Assistant Store Manager - Sales, the supervisor ensures seamless coordination with the in-store Design team to deliver exceptional luxury shopping experiences. Ideal for passionate professionals in luxury and design seeking rapid growth, this role thrives on dynamic challenges including team leadership, sales target achievement, product merchandising, and constant innovation in store operations. While centered on sales, it incorporates warehouse and logistics elements through efficient product handling, stock presentation, and support for Wayfair's omnichannel supply chain in physical retail settings, contributing to overall store performance and customer satisfaction.

Key Responsibilities

• Lead and manage a team of product specialists in the Bath & Kitchen sales department
• Drive sales performance and achieve departmental targets in a 20-30K sq ft luxury retail store
• Collaborate closely with in-store Design team to enhance customer experiences
• Report directly to the Assistant Store Manager - Sales on team and sales metrics
• Oversee product merchandising and presentation for furniture, decor, housewares, and home improvement
• Ensure operational excellence in sales floor logistics and inventory handling
• Train and develop sales staff on luxury product knowledge and customer service
• Monitor store operations to support efficient customer flow and order fulfillment

Required Qualifications

• Previous supervisory experience in retail sales
• Experience leading sales teams in a luxury retail environment
• Strong understanding of luxury home goods and design products
• Ability to thrive in dynamic, fast-paced store operations
• Proven track record of driving sales performance
• Excellent collaboration skills with design and management teams
• Commitment to constant learning and professional growth

Preferred Qualifications

• Experience in high-end furniture, decor, or home improvement retail
• Background in omnichannel retail operations including physical stores
• Knowledge of Wayfair or Perigold product catalog
• Passion for luxury home design and customer experience

Required Skills

• Sales leadership and team management
• Luxury retail product knowledge
• Customer service excellence
• Sales performance analysis
• Team training and development
• Cross-functional collaboration
• Dynamic problem-solving
• Inventory and merchandising oversight
• Design and luxury home trends awareness
• Operational efficiency in retail settings
• Performance metrics tracking
• Staff motivation techniques
• Rapid adaptability to change
• Communication and reporting skills

Benefits

• Opportunity to join Perigold's first physical luxury retail stores
• Rapid career growth in a dynamic retail environment
• Work with premium products from Wayfair's extensive catalog
• Collaborative team environment with design and management
• Exposure to innovative first-of-its-kind luxury retail operations
• Constant learning and development opportunities
• Competitive pay structure for supervisory roles
• Part of Wayfair's expanding physical retail footprint

Wayfair is an equal opportunity employer committed to diversity and inclusion.